As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Sharney EmailingClosed   Amelia   Updated May 5, 2022 at 11:23am   4 Most recent comment from Miloš Jovanović:Hi, SharneySorry for the delayed response.Certainly, i can log in and try to inspect the errors on notifications.I can do a test notification and see what happens.Please provide me a temporary WP-ad ... Kahlil Nagi Amelia > CalendarClosed   Amelia   Updated May 5, 2022 at 10:31am   4 Most recent comment from Marko Davidović:Hello Kahlil,I understand you and your need for that, but at the moment, unfortunately, there is no such possibility. We wish you all the best. Arno Hoffrichter Color from stipe on second stepClosed   Amelia   Updated May 5, 2022 at 10:29am   2 Most recent comment from Marko Davidović:Hello Arno, Thank you for purchasing our product, and for reaching out to us.Unfortunately, we do not have the option to change the colors of the booking form according to the booking steps. The custo ... Tehmoor Amelia storing emailsClosed   Amelia   Updated May 5, 2022 at 8:23am   6 Most recent comment from Marko Davidović:Hello Tehmoor, Unfortunately, you can not. When they book with another name they will get a notification with the name under which they booked, but if they reschedule they will get a notification w ... Lui Motta Birthday NotificationClosed   Amelia   Updated May 5, 2022 at 7:52am   12 Most recent comment from Marko Davidović:Hello Lui,Thank you for your clarification and we will pass it on to our management in the meantime, if you have any further questions, do not hesitate to contact us.We wish you all the best. Richard Shok Time Zones for EmployeesClosed   Amelia   Updated May 4, 2022 at 9:33pm   8 Most recent comment from Aleksandar Vuković:Hello Richard, we sincerely apologize for the late response.We've had some non-working days in our country due to the labor-day holiday. We haven't logged in to your website since last week, ... A Lista Digital Can't add new numbersClosed   Amelia   Updated May 4, 2022 at 8:30pm   2 Most recent comment from Miloš Jovanović:Hi, A Lista DigitalFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usu ... Nils Delete of people in events not possibleClosed   Amelia   Updated May 4, 2022 at 7:59pm   2 Most recent comment from Miloš Jovanović:The 403 Forbidden Error happens when the web page (or another resource) that you’re trying to open in your web browser is a resource that you’re not allowed to access. It’s called a 403 error b ... Olaf Nijeboer Admin rightsClosed   Amelia   Updated May 4, 2022 at 4:53pm   2 Most recent comment from Uroš Jovanović:Hello Olaf,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... CAROLINA Google CalendarClosed   Amelia   Updated May 4, 2022 at 4:48pm   2 Most recent comment from Uroš Jovanović:Hello Carolina,Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google Translate to ... Ethan Eskridge Recurring AppointmentsClosed   Amelia   Updated May 4, 2022 at 4:26pm   8 Most recent comment from Uroš Jovanović:Hello Ethan,Glad to hear that you are satisfied with the support.Looking forward to hearing from you. Tirol Birthday EmailClosed   Amelia   Updated May 4, 2022 at 4:25pm   4 Most recent comment from Uroš Jovanović:Hello Andreas,Apologies for the delayed response as we had our National holiday for the past few days.I have tried to log into the back-end of your website and I cannot log into it with the credential ... CAROLINA EmpleadosClosed   Amelia   Updated May 4, 2022 at 4:19pm   2 Most recent comment from Uroš Jovanović:Hello Carolina,Apologies for the delayed response as we had our National holiday for the past few days.Please let me know which employee that is and please provide me a temporary WP-admin (administrat ... Raymon Events created in Google aren't being blocked in Amelia.Closed   Amelia   Updated May 4, 2022 at 4:16pm   2 Most recent comment from Miloš Jovanović:Hi, RaymonFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... salvatore Impossibile prenotare appuntamento in alcune fasce orarieClosed   Amelia   Updated May 4, 2022 at 4:08pm   17 Most recent comment from Uroš Jovanović:Hello Salvatore,The reason why such issue occurred is that the "Consentire la prenotazione al di sotto della capacità minima" option is enabled. If this is disabled, your front-end customers won ...