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Public Tickets

Will Backfilling google calendar after change of employee calendarClosed   Amelia   Updated July 20, 2022 at 5:59pm   4 Most recent comment from Uroš Jovanović:Hello Will,Glad to be able to assist you.Please reach out to us if you have any other questions. maguire google calendarClosed   Amelia   Updated July 20, 2022 at 5:16pm   2 Most recent comment from Uroš Jovanović:Hello Maguire,Thank you for reaching out to us.If you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your employee's profile, you probably already ... Iuri Carriço how can the customer create an account as amelia customer and choose his pass and then access the customer panel?Closed   Amelia   Updated July 20, 2022 at 5:15pm   2 Most recent comment from Uroš Jovanović:Hello Iuri,Thank you for reaching out to us.At the moment, there is no option for customers to go through the registration process as they are registered in Amelia when they book an appointment/event ... Yash Kanthale Employee Emails Going to spamClosed   Amelia   Updated July 20, 2022 at 3:16pm   2 Most recent comment from Aleksandar Vuković:Hello Yash.We already covered this topic in another tickethttps://tmsplugins.ticksy.com/ticket/2884074/For future reference, please don't open multiple tickets with the same topic, as it wastes y ... Alejandro Ramirez Step by step booking form is shown to loggin users and hide to the publicClosed   Amelia   Updated July 20, 2022 at 3:14pm   12 Most recent comment from Miloš Jovanović:Hi, Alejandro Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient wa ... GILLES HAUCHECORNE Service description - Step booking 2.0Closed   Amelia   Updated July 20, 2022 at 2:19pm   2 Most recent comment from Uroš Jovanović:Hello Gilles, Thank you for reaching out to us. The service description is currently only available with the service catalog booking form and at the moment, there is no 2.0 catalog booking form, but i ... Joao Matos The Popup trigger is not workingClosed   Amelia   Updated July 20, 2022 at 1:05pm   2 Most recent comment from Uroš Jovanović:Hello Joao,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Ajay Site crashingClosed   Amelia   Updated July 20, 2022 at 1:00pm   27 Most recent comment from Miloš Jovanović:Hi, Ajay That is correct - our developers pushed the 5.1 version with included fix, so i am absolutely delighted to confirm itThank you for your cooperation in providing responses from GoDaddy, it h ... Daniel Schindlower Book appointment for past dates from the adminClosed   Amelia   Updated July 20, 2022 at 12:16pm   7 Most recent comment from Miloš Jovanović:Hi, Martina , Daniel and Marta.I am happy to say, the latest Amelia update 5.1  has fixed this issue.Please update to the latest version - and let me know if the issue is fixed for you - On my test ... Leslie Sanchez My collaborators cannot enter their profileClosed   Amelia   Updated July 20, 2022 at 9:42am   20 Most recent comment from Marko Davidović:Hello Leslie, You are most welcome, and we are glad that we were able to help you. We are sorry taht this took a little longer than usual to resolve and we apologize once again if this caused any i ... Joshua A Olive Reschedule Not Updating on Google CalendarClosed   Amelia   Updated July 20, 2022 at 9:34am   3 Most recent comment from Uroš Jovanović:Hello Joshua,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Amos Vizer Bug with Divi integrationClosed   Amelia   Updated July 19, 2022 at 7:28pm   7 Most recent comment from Miloš Jovanović:Hi, AmosSorry, i have to make a correction.After i researched other cases further, i came up with a couple of them from the past 2 weeks;We currently do have an issue with the preselection of our sho ... Rafael Problems configurationClosed   Amelia   Updated July 19, 2022 at 1:07pm   4 Most recent comment from Miloš Jovanović:Hi, Rafael Sorry for the waiting time on the response.-I apologise, but i did not understand your reply - I realise you deleted the plugin to reinstall it from scratch,but when you say you tried to ... bonnier amelia doesn't work wellClosed   Amelia   Updated July 19, 2022 at 1:05pm   2 Most recent comment from Miloš Jovanović:Hi, bonnier Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Simon Hume Attaching a Wordpress User to a Customer Profile Doesn't workClosed   Amelia   Updated July 19, 2022 at 12:57pm   6 Most recent comment from Uroš Jovanović:Hello Simon,Thank you for the update.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s ...