Okay

Public Tickets

Ivars Problems with woocommerce integrationClosed   Amelia   Updated July 21, 2022 at 2:33pm   3 Most recent comment from Uroš Jovanović:Hello Ivars,Can you please install the latest version of the Amelia plugin (5.1), test it out, and let me know if it works or not?Looking forward to your reply. Brian McGuire Package cancellationClosed   Amelia   Updated July 21, 2022 at 2:03pm   2 Most recent comment from Marko Davidović:Hello Brian, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. The only option that can be disbled is reschedule option. Customers need to have an opti ... Erin Functionality of the pluginClosed   Amelia   Updated July 21, 2022 at 2:01pm   4 Most recent comment from Miloš Jovanović:Hi, Erin Thank you for describing this in more detail.-I believe i understand better what you need now, we had similar requests from other users - a recurring payment / subscription based, is somet ... Erin Manually credit customer for purchaseClosed   Amelia   Updated July 21, 2022 at 1:56pm   4 Most recent comment from Miloš Jovanović:Hi, Erin We have been advised by our developers.They will do their best to develop a solution to achieve what you described here, we will do our best for it to be as soon as possible, but we don� ... uğur fatal error on woocommerce checkout pageClosed   Amelia   Updated July 21, 2022 at 1:50pm   2 Most recent comment from Uroš Jovanović:Hello  Uğur,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3087006/ For future reference, please don't op ... J Ka Email notifications from customer bookingsClosed   Amelia   Updated July 21, 2022 at 12:16pm   2 Most recent comment from Marko Davidović:Hello Jasper, Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SM ... Juan Woocommerce status not matching Amelia appointment statusClosed   Amelia   Updated July 21, 2022 at 12:10pm   6 Most recent comment from Miloš Jovanović:Hi, Juan You're welcomeI am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new ticke ... Ángel Moraga González Show time in calendar, not time slotsClosed   Amelia   Updated July 21, 2022 at 11:39am   15 Most recent comment from Miloš Jovanović:Hi, Ángel If i understood correctly - you can't see the issue anymore?If that is the case , i am happy to hear itPlease let us know if you can still see any issues - and if so, please make a s ... CAROLINA Pagos y cuponesClosed   Amelia   Updated July 21, 2022 at 11:33am   14 Most recent comment from Miloš Jovanović:Hi, CarolinaSorry for the delayed response.1.Let me know if you get access to the patient's credentials,  perhaps if we log in like that - we can investigate to see why the issue happens for th ... Joshua A Olive Change "Continue" Button ColorClosed   Amelia   Updated July 21, 2022 at 9:46am   8 Most recent comment from Marko Davidović:Hello Joshua,Yes, you can change the color of the text itself rather than the button. We are sending you a short video where you can see how to achieve this on both booking forms 1.0 and 2.0.Hope thi ... Ilse Packages tab not visible after update from basic to proClosed   Amelia   Updated July 21, 2022 at 9:19am   6 Most recent comment from Marko Davidović:Hello Ilse,The issue should be resolved now, can you please try one more time to install the version that we are sending you and make sure to purge the cache afterwards. After that the packages shous ... Erin Cannot reset password on ticksyClosed   Amelia   Updated July 21, 2022 at 8:10am   3 Most recent comment from Aleksandar Vuković:OK, Erin.To log into your other user account and see your other tickets, please use these credentials:email: [email protected]: Q7tc|-|k0Glo0p4Please let me know if you face any is ... Francesco Pizzolante Google Calendar integrationClosed   Amelia   Updated July 21, 2022 at 8:05am   13 Most recent comment from Uroš Jovanović:Hello Francesco,I have increased the "Maximum Number Of Events Returned" value on the Amelia/Settings/Integrations/Google Calendar page.Please let us know if it works or not.Looking forward to your r ... Brian McGuire Customer purchase visibilityClosed   Amelia   Updated July 22, 2022 at 2:04pm   3 Most recent comment from Miloš Jovanović:Hi, BrianSorry for the waiting timeI've been advised on this.- At this time, we don't have any workaround  to achieve viewing this data from the Customer record directly.The only way to se ... Przemyslaw Martyna Blind Dating setup?Closed   Amelia   Updated July 20, 2022 at 6:13pm   2 Most recent comment from Uroš Jovanović:Hello Przemyslaw,Thank you for reaching out to us.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issu ...