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Public Tickets

Clare PAYMENT SCREEN NOT LOADINGClosed   Amelia   Updated July 13, 2022 at 7:50pm   14 Most recent comment from Aleksandar Vuković:I understand where you're coming from, Clare and even though the issue you're facing is not caused by Amelia, but by the functionalities of the Safari browser, our management agreed to issu ... Niall McKee Changing Appointment timesClosed   Amelia   Updated July 13, 2022 at 5:08pm   4 Most recent comment from Miloš Jovanović:Hi, Niall I am not able to replicate the issue regarding being unable to book.I made a Test coupon for this Service  "35 Min Relaxing Swedish Massage" and just made a booking.I am sending you a v ... Patrick Arehart Locations, Address not stickingClosed   Amelia   Updated July 13, 2022 at 4:15pm   3 Most recent comment from Uroš Jovanović:Hello Patrick,Thank you for reaching out to us.There are the following error in the console:You are using this API without a key.  See https://developers.google.com/maps/documentation/javascript/er ... Laura S. Notifications are no longer sentClosed   Amelia   Updated July 13, 2022 at 3:26pm   10 Most recent comment from Uroš Jovanović:Hello Laura,Thank you very much for that and also thank you for the feedback. You will be able to choose between the two designs and use the one that you prefer. As the 2.0 booking form is still in t ... Amos Vizer How do I hide the seats booked\available fieldClosed   Amelia   Updated July 13, 2022 at 2:05pm   4 Most recent comment from Miloš Jovanović:Hi, Amos I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great day ... Hank Custom Field PlaceholdersClosed   Amelia   Updated July 13, 2022 at 1:49pm   5 Most recent comment from Miloš Jovanović:Hi, Hank My sincerest apologies for all the waiting time. I can confirm that for regular Appointment notification, all custom field placeholders work as they should, just made a Test booking : Now, f ... Ruud E-mail after bookingClosed   Amelia   Updated July 13, 2022 at 1:37pm   4 Most recent comment from Aleksandar Vuković:Hi again Ruud.No, if you disable the "Notify the customers(s) by default", they will receive no notifications from Amelia.If you want to disable only some notifications, you need to un-check them manu ... RENATA DA SILVA NORONHA RENO Maximum allowed database prefixClosed   Amelia   Updated July 13, 2022 at 1:13pm   4 Most recent comment from Uroš Jovanović:Hello Renata,Thank you for clearing that upPlease provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as tha ... Kavoos Stark AmeliaClosed   Amelia   Updated July 14, 2022 at 10:39am   3 Most recent comment from Miloš Jovanović:Hi, KavoosThe devs advised.1.Basically, at this time, we don't have an API, we are sorry to disappoint you on that point.But our devs will do their best to implement one as soon as possible.Plea ... Francesca Kendall NotificationsClosed   Amelia   Updated July 13, 2022 at 12:33pm   6 Most recent comment from Aleksandar Vuković:Hi again Francesca.If you don't want the users to receive any emails, you can disable the "Notify the customer(s) by default" in Settings/Notifications.Otherwise, if you want to disable sending o ... Daniel Google calendar syncClosed   Amelia   Updated July 13, 2022 at 12:30pm   3 Most recent comment from Miloš Jovanović:Hi, Daniel Sorry for the delay-If i understood, when you create appointments in Amelia > they correctly get passed to Calendar, and create Busy slots?-But if you add Calendar Event > it does not cr ... kamran khan Calendar - custom booking settingsClosed   Amelia   Updated July 13, 2022 at 11:25am   2 Most recent comment from Uroš Jovanović:Hello Kamran,Thank you for reaching out to us.For that purpose, you need to set up the "Minimum time required before booking" and "Period available for booking in advance" options on the "Settings" ta ... chauna Jones Services not workingClosed   Amelia   Updated July 13, 2022 at 11:05am   5 Most recent comment from Aleksandar Vuković:Hello Chauna.Sorry for the delay.I checked your site without logging in and I could see this:The error message you've shown us isn't even related to Amelia, but instead to the WP Crontrol pl ... Francesca Kendall Cannot book apptsClosed   Amelia   Updated July 13, 2022 at 10:54am   7 Most recent comment from Miloš Jovanović:Hi Francesca  Apologies for the waiting time I escalated this with senior colleagues;  and they confirm that from their, end , they were able to reschedule in the past. Please check out this video ... Wbeimar Andrey Rivera Pérez Information on potential vulnerabilities of the amelia plugin (security aspects of the plugin)Closed   Amelia   Updated July 13, 2022 at 10:41am   2 Most recent comment from Aleksandar Vuković:Hello there.This was present in Amelia Lite versions before version 1.0.47.As you can see here, the issue has been fixed in v1.0.46, so there should be no issues in this regard. The Lite version is ...