As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Mart Amelia Mollie payment errorClosed   Amelia   Updated December 26, 2022 at 1:13pm   7 Most recent comment from Uroš Jovanović:Hello Mart,Thank you for the update and glad to hear that the issue has been resolved.Glad to be able to assist you and Merry Christmas.Please let me know if you have any other questions. Rathnam Girdhari RestaurantClosed   Amelia   Updated December 26, 2022 at 1:00pm   2 Most recent comment from Uroš Jovanović:Hello Rathnam,Thank you for reaching out to us.Yes, Amelia can be used for restaurant table booking. We don't have an option for displaying the table plan, but you can create tables in the place ... Christopher Wieber Coupon code for packages?Closed   Amelia   Updated December 26, 2022 at 12:58pm   2 Most recent comment from Uroš Jovanović:Hello Christopher,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Harsh How to remove payment type option from payment pageClosed   Amelia   Updated December 26, 2022 at 12:39pm   3 Most recent comment from Uroš Jovanović:Hello Harsh,Glad to hear that you managed to resolve this issue.Please let me know if you have any other questions. Sascha Extended CalDAV Integration neededClosed   Amelia   Updated December 26, 2022 at 11:56am   12 Most recent comment from Aleksandar Vuković:Hello Wenske.This has been forwarded to our development team, and they'll work on adding it in the future.There's no ETA yet, but I hope it'll be added in a couple of months. David How to create diferent booking forms with different set of settings at the same timeClosed   Amelia   Updated December 26, 2022 at 10:22am   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us.1. Yes, can display several booking forms on the same site or page even. You just need to place the correct shortcode on that page and that is it. We are ... Harsh Want to send SMS text notification after booking confirmationClosed   Amelia   Updated December 26, 2022 at 8:27am   2 Most recent comment from Marko Davidović:Hello Harsh, Thank you for reaching out to us.To be able to use and send SMS notifications you need to buy SMS credit. You can read more about SMS notifications on this link https://wpamelia.com/sms-n ... BOUKHENNOUS CHERIF Système de langueClosed   Amelia   Updated December 26, 2022 at 8:14am   2 Most recent comment from Marko Davidović:Hello Sharif, Thank you for reaching out to us.Amelia is translated automatically. So Amelia follow the locale of pages and if your website is truly multilingual once your customer chooses a language ... Jack Amelia Booking SystemClosed   Amelia   Updated December 26, 2022 at 7:32am   2 Most recent comment from Marko Davidović:Hello Jack, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Jacob S Wordpress Admin Not Able To Add EventsClosed   Amelia   Updated December 26, 2022 at 7:17am   2 Most recent comment from Marko Davidović:Hello Jacob, Thank you for contacting us. This can happen when she has multiple roles. For example if she is admin and employee, or if she is admin and customer. Different roles have different permiss ... sylvain kusters track user log add edit delete appointmentClosed   Amelia   Updated December 23, 2022 at 1:38pm   2 Most recent comment from Marko Davidović:Hello Sylvain, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://feature ... Ilse See already booked appointmentsClosed   Amelia   Updated December 23, 2022 at 11:46am   2 Most recent comment from Marko Davidović:Hello Ilse, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.w ... Karen Custom Pricing for Events not WorkingClosed   Amelia   Updated December 23, 2022 at 10:22am   4 Most recent comment from Marko Davidović:Hello Karen,You can not set the minimum of attendees for events, you can only set the maximum number of people that can attend.So you have set that the maximum number of people is 16 and the price tha ... Karen Coupons not working if I integrate it with WoocommerceClosed   Amelia   Updated December 23, 2022 at 8:48am   2 Most recent comment from Marko Davidović:Hello Karen, Thank you for reaching out to us.Amelia and WooCommerce each have their own separate coupon system. Woo coupons can only be used in Woo Cart, and vice-versa,  Amelia's coupons can ... Clémentine Google CalendarClosed   Amelia   Updated December 23, 2022 at 8:43am   2 Most recent comment from Uroš Jovanović:Hello Clémentine,Thank you for reaching out to us.Unfortunately, it is not possible for Amelia to take into account multiple Google Calendars as it only looks at the one that has been selected.Pleas ...