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Public Tickets

Jorg Hompes Group Appointment statusClosed   Amelia   Updated August 26, 2022 at 12:21pm   2 Most recent comment from Uroš Jovanović:Hello Jorg,Thank you for reaching out to us.For that purpose, you need to change the default appointment status of the service to "Approved".Please let me know if this helped you or not.Looking forw ... Kerra About ServicesClosed   Amelia   Updated August 26, 2022 at 10:47am   2 Most recent comment from Marko Davidović:Hello Kerra, Thank you for reaching out to us. The working hours of the service depend on the working hours of the employee. You set it all in Amelia/employee/edit employee/working hours. If, for exa ... Promsy Célia Amelia from smartphoneClosed   Amelia   Updated August 26, 2022 at 10:14am   2 Most recent comment from Uroš Jovanović:Hello Promsy,Thank you for reaching out to us.You could use the same wp-admin log in on your phone, where you can manage your bookings.Please let me know if this helped you.Looking forward to your re ... Md. Nayem Hasan Munna Email notification for SMTP is not workingClosed   Amelia   Updated August 26, 2022 at 9:40am   2 Most recent comment from Uroš Jovanović:Hello Nayem,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMT ... ARTURO TOLEDO SupportClosed   Amelia   Updated August 26, 2022 at 9:06am   11 Most recent comment from Aleksandar Vuković:Hello Arturo.For future reference, when you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues ... Mark Stubbins Description for PayPal:Closed   Amelia   Updated August 26, 2022 at 8:41am   7 Most recent comment from Aleksandar Vuković:Hello MarkWe haven't changed the password for the account you provided us with. We don't even access the "Users" section unless there's an issue with Amelia's users (employees, adm ... Delphine Crochard Pro licenseClosed   Amelia   Updated August 26, 2022 at 6:26am   3 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3110053/ For future refer ... Lainey question about the pluginClosed   Amelia   Updated August 25, 2022 at 5:41pm   2 Most recent comment from Stanislav Snagovskiy:Hello Lainey, Thank you for reaching out to us.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in ... Yacob Yosef Sonnino The booking confirmation email, doesn't startClosed   Amelia   Updated August 25, 2022 at 1:31pm   3 Most recent comment from Yacob Yosef Sonnino:Good morning. I used the guidelines of the article you sent me (https://tmsplugins.ticksy.com/article/18058/), using a Gmail account. These worked on two projects but now we have a problem. We have a ... Cantaut Google meetClosed   Amelia   Updated August 25, 2022 at 12:52pm   2 Most recent comment from Marko Davidović:Hello Cantaut, Thank you for reaching out to us.Yes, of course, you can use Google meet for your appointments. A for Jetsi meet we do not have integrations with them I'll kindly ask you to add ... Jonathan Print Events - Remove / Hide Start and End TimeClosed   Amelia   Updated August 25, 2022 at 11:40am   4 Most recent comment from Uroš Jovanović:Hello Elisabeth,Can you please create a separate ticket and we will assist you with this?Looking forward to your reply. Lainey plugin helpClosed   Amelia   Updated August 25, 2022 at 11:27am   2 Most recent comment from Marko Davidović:Hello Lainey, Thank you for reaching out to us.We don't work with Membership plugins so we can not be sure but in teory any membership plugin (like MemberPress, or Ultimate Member, etc.) allows y ... Stefano Empty custom fields in Scheduled NotificationsClosed   Amelia   Updated August 25, 2022 at 10:55am   21 Most recent comment from Uroš Jovanović:Hello Stefano,Unfortunately, I have tried all methods that are used to resolve this issue, and still the plugin cannot be installed.Your hosting provider should be able to resolve this issue.Please l ... PeriPeriCreative Latest plugin update threw away all my translationsClosed   Amelia   Updated August 25, 2022 at 10:40am   8 Most recent comment from Uroš Jovanović:Hello,Thank you for clearing that up.Unfortunately, that is how it will work as the changes will be overwritten with each update. We are working on a "Resources" feature and it should be implemented i ... Calvin Jones Indexability of Amelia ContentClosed   Amelia   Updated August 25, 2022 at 10:35am   2 Most recent comment from Uroš Jovanović:Hello Calvin,Thank you for reaching out to us.I have passed this issue to our level 2 support team and we will provide you with an update as soon as we have one. Thank you for your patience.