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Public Tickets

Amos Vizer Move customer to a different eventClosed   Amelia   Updated September 2, 2022 at 4:07pm   9 Most recent comment from Miloš Jovanović:Hi, Amos I can understand your disappointment - and we see that this is an important feature for you.Just to clarify and to elaborate a bit more > a student in the Customer Panel can only cancel th ... Heather Bird Unable to add activation code to ameliaClosed   Amelia   Updated September 2, 2022 at 3:15pm   7 Most recent comment from Uroš Jovanović:Hello Heather,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Delano Senior Form Options Not ShowingClosed   Amelia   Updated September 2, 2022 at 2:36pm   4 Most recent comment from Miloš Jovanović:Hi, Delano We are delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a grea ... Insof CustomisationClosed   Amelia   Updated September 2, 2022 at 1:26pm   11 Most recent comment from Marko Davidović:Hello Insof, No problem, we are here to help in any way we can. Away and available are displayed depending on the working hours you have set for them in employee/edit employee/working hours. When an e ... Martino Mobile device maladaptationClosed   Amelia   Updated September 2, 2022 at 8:16am   5 Most recent comment from Marko Davidović:Hello Martino,We are glad to hear that you have resolved the first issue.We went to your site and everything seems to work as it should. When you click on services from the desktop, you can use the k ... Jorge Varzim Not translating employee emailsClosed   Amelia   Updated September 2, 2022 at 7:36am   4 Most recent comment from Marko Davidović:Hello Jorge,If we understood you correctly, everything is fine now? We did not manage to replicate that issue either in the local or in the test environment. We hope this won't happen again to yo ... Sergio Usón Reservations from the administratorClosed   Amelia   Updated September 1, 2022 at 6:12pm   4 Most recent comment from Miloš Jovanović:Hi, Sergio You're welcome, i am happy to help.Anything else that we could assist with, please don't hesitate to reach out to us. Have a great day! Bernd Altenhöfer Veranstaltungen oder DienstleistungenClosed   Amelia   Updated September 1, 2022 at 1:37pm   2 Most recent comment from Stanislav Snagovskiy:Hi Bernd, Thank you for reaching out to us. I'm afraid, at the moment it's only possible to export data from Amelia, but not to import it. This feature is on our to-do list, but I can't ... ARTURO TOLEDO Issue with emailsClosed   Amelia   Updated September 1, 2022 at 1:30pm   4 Most recent comment from Marko Davidović:Hello Arturo,An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.Your websit ... Lindsay Customized Google Calendar service names don't appear when in PackagesClosed   Amelia   Updated September 1, 2022 at 11:24am   9 Most recent comment from Uroš Jovanović:Hello Lindsay,I will have this passed as well, thank you for your feedback.Please let us know if you have any other questions. Thomas Van den Bossche Google Meet Integration does not workClosed   Amelia   Updated September 1, 2022 at 11:14am   6 Most recent comment from Uroš Jovanović:Hello Thomas, Thank you for reaching back out to us.If you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to a ... Moustafa Omar Booking timeClosed   Amelia   Updated September 1, 2022 at 9:51am   10 Most recent comment from Marko Davidović:Hello Moustafa,Yes, we have received your credentials this time, but it's not clear to us what you want us to look at? You can see in this screenshot that everything works as it should. "we we ... Jose Villacreses install new website pluginClosed   Amelia   Updated September 1, 2022 at 9:13am   2 Most recent comment from Marko Davidović:Hello Jose, Thank you for reaching out to us.The message, ‘the link you followed has expired,’ is most often received when you’re uploading either a WordPress plugin or theme. With all standard ... Sebastian Appointment reschedulingClosed   Amelia   Updated September 1, 2022 at 9:12am   2 Most recent comment from Marko Davidović:Hello Sebastian, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this https://features.w ... Karsenti Bugs with paypal payment on mobileClosed   Amelia   Updated September 1, 2022 at 9:03am   2 Most recent comment from Marko Davidović:Hello Karsenti, Thank you for reaching out to us.Can you please send us the URL of the page where Amelia is located so we can test it?Also, please check if your pop-up blocker or add blocker if it is ...