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Public Tickets

Holger Lange Access to Azure / MicrosoftClosed   Amelia   Updated September 12, 2022 at 6:36am   2 Most recent comment from Marko Davidović:Hello Holger,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Alexandre Salmi technical supportClosed   Amelia   Updated September 9, 2022 at 8:23pm   3 Most recent comment from Miloš Jovanović:Hi, Alexandre Sorry for the delay- I was just about to ask you some questions, but then i read that you have resolved this.I am delighted to hear that this has been resolved. Thank you for letting u ... Yacob Yosef Sonnino The booking confirmation email, doesn't startClosed   Amelia   Updated September 9, 2022 at 5:17pm   8 Most recent comment from Miloš Jovanović:Hi, Yacob Sorry for the waiting time.-I noticed something with your SMTP password - please double-check do you have these spaces in the SMTP password?-Then i set my working Test SMTP credentials on ... Oliver Bode Customize fields for CustomerClosed   Amelia   Updated September 9, 2022 at 1:54pm   2 Most recent comment from Uroš Jovanović:Hello Oliver,Thank you for reaching out to us.1. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:// ... Kerra MembershipClosed   Amelia   Updated September 9, 2022 at 1:39pm   4 Most recent comment from Uroš Jovanović:Hello Kerra,Thank you for reaching back out to us.At the moment, you can only set the usage limit per a number of times used.Hope this helps you.Please let us know if you have any other questions. Mauro Bosio multiple appointments in same time slotClosed   Amelia   Updated September 9, 2022 at 6:43am   8 Most recent comment from Marko Davidović:Hello Mauro, You are most welcome. We are here to help as best as we can. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, le ... Darren Frantz Package purchaseClosed   Amelia   Updated September 9, 2022 at 9:36am   5 Most recent comment from Marko Davidović:Hello Darren,This is a bug, we have created a task for this and it should be resolved in one of the future updates. We apologize for any type of inconvenience.If you have any more questions please ope ... Brock Hudgens Mobile ViewClosed   Amelia   Updated September 8, 2022 at 5:06pm   8 Most recent comment from Miloš Jovanović:Hi, Moe Sorry for the delayWe can see that you opened another ticket, and colleagues have replied to it.Let's please proceed to troubleshoot on your private ticket.Thank you Henning Notifications DeletedClosed   Amelia   Updated September 8, 2022 at 4:56pm   12 Most recent comment from Uroš Jovanović:Hello Henning,Glad to hear that the issue has been resolved.Please let us know if you have any other questions. David Subers %appointment_price%Closed   Amelia   Updated September 8, 2022 at 2:30pm   12 Most recent comment from Uroš Jovanović:Hello David, Thank you for providing us with the credentials. We have performed checks and we have noted that this is a bug and the fix will be applied in one of the future updates, but there is no ET ... Filippos Sdralias Stripe RefundClosed   Amelia   Updated September 8, 2022 at 12:18pm   2 Most recent comment from Uroš Jovanović:Hello Filippos,Thank you for reaching out to us.There is currently no sync between the Stirpe and Amelia statuses once the Stripe payment has been refunded.We have a plan to add this feature in one of ... Silviu Amelia Booking on Google my businessClosed   Amelia   Updated September 8, 2022 at 10:51am   2 Most recent comment from Uroš Jovanović:Hello Silviu,Thank you for reaching out to us.This is currently not planned, but if there are enough suggestions, this integration could be done from our end. You can suggest this on the following ... Admin Google calender not availableClosed   Amelia   Updated September 8, 2022 at 8:55am   2 Most recent comment from Marko Davidović:Hello Admin, Thank you for reaching out to us.You need to create the employee first and click on save, and after that you will have the option to connect the employee to the calendar.If you have any m ... Angelina Alfonso Step-by-Step Booking Form 2.0 not visibleClosed   Amelia   Updated September 8, 2022 at 8:00am   2 Most recent comment from Marko Davidović:Hello Angelina, Thank you for reaching out to us.The new booking form should be displayed when you clear the cache, if you have a caching plugin or optimize plugin, please disable minify js files opti ... DIDIER LOPES Custom fieldsClosed   Amelia   Updated September 8, 2022 at 6:27am   6 Most recent comment from Marko Davidović:Hello Didier, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best ...