As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

aady ahmed Locations not loading properlyClosed   Amelia   Updated January 4, 2023 at 9:36pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Have you already created locations on your website?Looking forward to your reply. Ruth Munro SMS not workingClosed   Amelia   Updated January 4, 2023 at 8:58pm   2 Most recent comment from Uroš Jovanović:Hello Ruth,Thank you for reaching out to us.First of all please check if you are using the latest version of Amelia (see attachment). If you activated the purchase code in Amelia Settings/Activati ... Elias Vilela Junior Erro de ativaçãoClosed   Amelia   Updated January 4, 2023 at 6:54pm   4 Most recent comment from Uroš Jovanović:Hello Elias,Happy New Year!Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google T ... Christopher Wieber Bug: Availability still showing in Step-by-Step Booking 2.0, even though employee has days off.Closed   Amelia   Updated January 4, 2023 at 5:17pm   6 Most recent comment from Uroš Jovanović:Hello Christopher,We apologize for the slightly late reply, we did not work the previous few days due to public holidays.I have passed this to our developer to check the progress of the resolution of ... Jean Philippe planningClosed   Amelia   Updated January 4, 2023 at 5:06pm   2 Most recent comment from Uroš Jovanović:Hello Jean,Thank you for reaching out to us.Can you please let us know what the exact issue is?Looking forward to your reply. Isabelle Saussez Email PlaceholdersClosed   Amelia   Updated January 4, 2023 at 4:49pm   2 Most recent comment from Uroš Jovanović:Hello Isabelle,Thank you for reaching out to us.You can create a test event and test out bookings that way and see if the notifications are sent properly as it works fine from our end.Please let me k ... Barbara Thieme Event description: layout gets lost in ZoomClosed   Amelia   Updated January 4, 2023 at 3:35pm   2 Most recent comment from Uroš Jovanović:Hello Barbara,We apologize for the slightly late reply, we did not work the previous few days due to public holidays.Thank you for reaching out to us.I will have this passed to our testers and will p ... Ben Editing Buttons on Event Listing widgetClosed   Amelia   Updated January 4, 2023 at 1:09pm   4 Most recent comment from Marko Davidović:Hello Ben,Please try it like that, and hopefully when new booking forms are implemented some of these features will be available. We know that there are some improvements in the form itself and within ... Tyson Hinz Amelia CalendarClosed   Amelia   Updated January 4, 2023 at 12:26pm   13 Most recent comment from Uroš Jovanović:Hello Oliver,Thank you for reaching out to us.Our developers are working on this and it will be implemented in one of the future updates, but there is no ETA on this. Deni Cant change language of specific sections & cant make fields mandatoryClosed   Amelia   Updated January 4, 2023 at 11:47am   2 Most recent comment from Marko Davidović:Hello Deni, Thank you for reaching out to us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to dif ... Ben Ormstad Events not showing on backend (urgent!)Closed   Amelia   Updated January 4, 2023 at 10:59am   9 Most recent comment from Miloš Jovanović:Hi, Ben Firstly i apologise for the waiting time, we had a New Years break  and we will do our best to be quick with responses going forward.I also wish you a Happy New Year and all the best in 202 ... Lecaille Marion Several issues with Amelia notifications + plugin very slowClosed   Amelia   Updated January 4, 2023 at 9:39am   2 Most recent comment from Marko Davidović:Hello Lecaille, Thank you for reaching out to us.We apologize for the slightly late reply, we did not work the previous few days due to public holidays.Both of these issues are not related to Amelia. ... Yash Kanthale Need Update !!!Closed   Amelia   Updated January 4, 2023 at 8:30am   2 Most recent comment from Marko Davidović:Hello Yash, Thank you for reaching out to us.We apologize for the slightly late reply, we did not work the previous few days due to public holidays.We have in plan to implement this in the future. We ... Emmanuel Problemas técnicos. Visualización en dispositivos ios y envios de mailsClosed   Amelia   Updated January 6, 2023 at 11:39am   3 Most recent comment from Marko Davidović:Hello Emmanuel,We have tested this and we can see the booking form on iPhone without any issuesAs far as we can see everything is fine and it's working.We wish you all the best.  Lars Import / ExportClosed   Amelia   Updated January 4, 2023 at 7:52am   2 Most recent comment from Marko Davidović:Hello Lars, Thank you for purchasing our product, and for reaching out to us. We apologize for the slightly late reply, we did not work the previous few days due to public holidays. Unfortunately, cur ...