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Public Tickets

Euan Milne payment failureClosed   Amelia   Updated September 5, 2022 at 12:18pm   8 Most recent comment from Uroš Jovanović:Hello Euan,As this is an intermittent issue with payment, can you please let us know if this happens for a specific customer, or does it just happen randomly?Looking forward to your reply. Mihai Calendar Sync Issue when going backClosed   Amelia   Updated September 5, 2022 at 12:07pm   2 Most recent comment from Marko Davidović:Hello Mihai, Thank you for reaching out to us.We tried to replicate this both locally and on the live site, but we couldn't. Have you tried to purge the cache? If not, try that option to see if e ... Elisabeth disable notifications for an eventClosed   Amelia   Updated September 5, 2022 at 11:19am   2 Most recent comment from Uroš Jovanović:Hello Elisabeth,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Paul Sallaway Change in Zoom API keys - JWT Apps being deprecatedClosed   Amelia   Updated September 5, 2022 at 10:38am   6 Most recent comment from Marko Davidović:Hello Paul,No, we don't currently have a tutorial for that, we will do it all in time and we will release all the explanations and tutorials. We have created a task for that, everything should b ... Edward Booking time slotsClosed   Amelia   Updated September 5, 2022 at 10:27am   4 Most recent comment from Marko Davidović:Hello Edward, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, pl ... Alex Multisite InstallationClosed   Amelia   Updated September 5, 2022 at 10:14am   4 Most recent comment from Marko Davidović:Hello Alex,We can't promise you anything so I'll kindly ask you to add it as a feature suggestion on this https://features.wpamelia.com/ Features are pushed up on our "to-do" list when ther ... Zaid Ismail Cancelling a package from the client portalClosed   Amelia   Updated September 5, 2022 at 10:08am   18 Most recent comment from Marko Davidović:Hello Zaid,We are glad to hear that now everything is in order with the WooCommerce link.I will convey everything to my colleagues again. As for the cancel package option, you can try to hide it with ... Bence Nagy WooCommerce payment status syncClosed   Amelia   Updated September 7, 2022 at 9:01am   7 Most recent comment from Uroš Jovanović:Hello Bence,At the moment, the WooCommerce rules apply when the WooCommerce order status changes and then it needs to change in Amelia, but not the other way around.Hope this helps you.Please let us k ... Andrew Ambrosius W3 total cache plugin conflictClosed   Amelia   Updated September 5, 2022 at 12:00pm   12 Most recent comment from Marko Davidović:Hello Andrew, I forgot to mention sorry you need to apply these changes https://github.com/W3EDGE/w3-total-cache/pull/549/commits/4ba2b5932f35c89354e7ab139f37d9482edf23a2 in the file DbCache_WpdbInj ... Martin Peake Transfer settings to new siteClosed   Amelia   Updated September 5, 2022 at 9:02am   3 Most recent comment from Marko Davidović:Hello Martin, Thank you for reaching out to us.We do not do migrations, that is not our area of expertise. The advice we gave you is proven and has helped hundreds of clients. But if something is not ... Mitchell Catalog view, remove the 2 letters.Closed   Amelia   Updated September 5, 2022 at 8:27am   2 Most recent comment from Marko Davidović:Hello Mitchell, Thank you for reaching out to us.You can try to achieve this in Amelia/customize section. Choose the catalog view and disable "Service badge" Visibility. This should helpPlease try it ... tammy recurring issueClosed   Amelia   Updated September 5, 2022 at 7:50am   7 Most recent comment from Marko Davidović:Hello Tammy,Appointment reminders notifications users can receive via cron. Cron serves as a notification reminder and it is part of WordPress, not Amelia, and as such you need to set it up in WordPre ... Mike Obremski Single Event DisplayClosed   Amelia   Updated September 5, 2022 at 7:12am   2 Most recent comment from Marko Davidović:Hello Mike, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Looking forward to you ... Marcos EmployeesClosed   Amelia   Updated September 5, 2022 at 7:05am   2 Most recent comment from Marko Davidović:Hello Marcos, Thank you for reaching out to us.You cannot change it, it only shows you on the back when your employee is "at work". When he is available for booking, it will be green and when his work ... Julien HOW TO SYNC ALL EMPLOYEE AGENDA And let them see others calendarsClosed   Amelia   Updated September 2, 2022 at 6:32pm   2 Most recent comment from Stanislav Snagovskiy:Hello Julien, Thank you for reaching out to us. Currently, you only can have one main calendar connected at a time. Once you configure the Google Calendar integration, each employee can connect to th ...