As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Michael SMS testClosed   Amelia   Updated January 5, 2023 at 8:04pm   22 Most recent comment from Miloš Jovanović:Hi, Michael  We are truly sorry, but there is no workaround. The Amelia SMS is being provided by Twilio, an American SMS provider. All the SMS messages from Amelia are being sent from the same numbe ... Shaun Marking AttendanceClosed   Amelia   Updated January 5, 2023 at 2:50pm   2 Most recent comment from Uroš Jovanović:Hello Shaun,Thank you for reaching out to us.For that purpose, you can change the status of a creating customer in the appointment to "No-show".Hope this helps you.Please let me know if you have any ... Emma Pier Notification / confirmation problemsClosed   Amelia   Updated January 5, 2023 at 2:18pm   2 Most recent comment from Marko Davidović:Hello Emma, Thank you for reaching out to us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to dif ... Alexander WhatsApp and the WA Business appClosed   Amelia   Updated January 5, 2023 at 1:45pm   3 Most recent comment from Uroš Jovanović:Hello Alexander and Balendu,First of all, happy New Year, and apologies for the delayed response as we did not work for a couple of days.At the moment, there is no option to reply to the automatic Wha ... Barbara Thieme Front-end customer panel: product not readableClosed   Amelia   Updated January 5, 2023 at 1:41pm   2 Most recent comment from Uroš Jovanović:Hello Barbara,Thank you for reaching out to us.Unfortunately, that is currently not possible with the Amelia plugin, but our developers are working on a redesigned version of the customer panel and h ... Christian Forms 2.0 not workingClosed   Amelia   Updated January 5, 2023 at 1:12pm   6 Most recent comment from Uroš Jovanović:Hello Maria,Can you please create a ticket in regard to this issue and we will assist you with this?Looking forward to your reply. Oliver A,Elia booking recurring eventsClosed   Amelia   Updated January 5, 2023 at 12:57pm   2 Most recent comment from Uroš Jovanović:Hello Oliver,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Thomas Bunte ICS File for employeesClosed   Amelia   Updated January 5, 2023 at 12:56pm   2 Most recent comment from Marko Davidović:Hello Thomas, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features ... Emmanuel add customersClosed   Amelia   Updated January 5, 2023 at 11:19am   2 Most recent comment from Marko Davidović:Hello Emmanuel, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Employees can not create customer yet bit there is a possibility that this will be ad ... justin Payroll softwareClosed   Amelia   Updated January 5, 2023 at 10:54am   2 Most recent comment from Marko Davidović:Hello Justin, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. And we do not have integrations with any payroll system. At this time in Amelia you ca ... [email protected] 5.4 update - infinite loading icon of booking formClosed   Amelia   Updated January 5, 2023 at 10:50am   43 Most recent comment from Aleksandar Vuković:I'm sorry to hear that you're still having issues with Amelia, Traci.The fact is that, with over 10.000 active installations, there's only a handful of sites that face this issue where ... Patrick Extending the validity of an existing packageClosed   Amelia   Updated January 5, 2023 at 12:14am   2 Most recent comment from Uroš Jovanović:Hello Patrick,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Joanna Warywocka Upcoming events listClosed   Amelia   Updated January 4, 2023 at 11:16pm   2 Most recent comment from Uroš Jovanović:Hello Joanna,Thank you for reaching out to us.For that purpose, you need to increase the "Default items per page" value on the Amelia/Settings/General page.Please let me know if that works for you.Lo ... Leonardo Vasconcelos Lima google meet linkClosed   Amelia   Updated January 4, 2023 at 10:13pm   16 Most recent comment from Uroš Jovanović:Hello Leonardo,Happy New Year and thank you very much for that.Please let me know if you have any other questions. aady ahmed Locations not loading properlyClosed   Amelia   Updated January 4, 2023 at 9:36pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Have you already created locations on your website?Looking forward to your reply.