As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Edison add tax to stripe moduleClosed   Amelia   Updated January 6, 2023 at 9:45pm   2 Most recent comment from Uroš Jovanović:Hello Edison,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Johan Seutens php versionClosed   Amelia   Updated January 6, 2023 at 9:27pm   2 Most recent comment from Uroš Jovanović:Hello Johan,Thank you for reaching out to us.We have tested it out up to the 8.2 version and it is compatible.You can test it out from your end and let us know if it works or not.Looking forward to y ... Michael Amelia will not accept phone numberClosed   Amelia   Updated January 6, 2023 at 3:01pm   10 Most recent comment from Uroš Jovanović:Hello Michael,We should definitely add a tooltip that explains this. Thank you for your suggestion.Please let me know if you have any other questions. [email protected] reminder notificationsClosed   Amelia   Updated January 6, 2023 at 2:50pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.To enable reminder notifications, you need to configure cronjob. cron is a Linux utility that schedules a command or script on your server to run automatically ... Yaniv Feldman 2 employees 1 serviceClosed   Amelia   Updated January 6, 2023 at 1:35pm   4 Most recent comment from Marko Davidović:Hello Yaniv,We are sorry that you feel that way, but with all due respect, we do not agree with you. Last year alone, we will not mention the previous year, we implemented 25 new features and 33 impro ... Giam Event Layout and DesignClosed   Amelia   Updated January 6, 2023 at 1:25pm   3 Most recent comment from Uroš Jovanović:Hello Giam,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Giam Recurring OptionsClosed   Amelia   Updated January 6, 2023 at 12:55pm   3 Most recent comment from Uroš Jovanović:Hello Giam,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. morganti PlanningClosed   Amelia   Updated January 6, 2023 at 12:40pm   23 Most recent comment from Marko Davidović:Hello Morganti, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the be ... Danielle Beck Amelia Employee Panel Special DaysClosed   Amelia   Updated January 6, 2023 at 12:06pm   5 Most recent comment from Marko Davidović:Hello Danielle,Thank you for understanding, some customers were expecting replies on new years eve so we have to mention that were on national holiday for the past few days. Our developers are working ... Scott Hamilton Zapier IntegrationClosed   Amelia   Updated January 9, 2023 at 12:28pm   3 Most recent comment from Marko Davidović:Hello Scott,We just got the feedback from our colleagues and they have told us that the data sent in the webhook has an appointment object and bookings array. Inside the appointment object there is a ... Vikas Kasodariya About featureClosed   Amelia   Updated January 6, 2023 at 11:51am   2 Most recent comment from Marko Davidović:Hello Vikas, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. The plugin cannot be used for multi-day bookings.I'll kindly ask you to add it as a ... Matthew Hellier When selecting multiple hours for services all available times are not displayed as optionsClosed   Amelia   Updated January 6, 2023 at 11:22am   5 Most recent comment from Marko Davidović:Hello Matthew, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the bes ... Bree Can I take bookings without a payment optionClosed   Amelia   Updated January 6, 2023 at 11:07am   2 Most recent comment from Marko Davidović:Hello Bree, Thank you for reaching out to us.Glad to hear that everything has been sorted out.If you have any more questions please open a new separate ticket for each question and we will gladly hel ... Oliver Martin Customer profiles and sortingClosed   Amelia   Updated January 6, 2023 at 10:01am   2 Most recent comment from Marko Davidović:Hello Oliver, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features ... Constanze Mahn creating specific booking time slotsClosed   Amelia   Updated January 6, 2023 at 9:32am   4 Most recent comment from Marko Davidović:Hello Constanze, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There ar ...