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Public Tickets

Raghavendran time slotsClosed   Amelia   Updated December 1, 2022 at 10:19am   2 Most recent comment from Marko Davidović:Hello Raghavendran, Thank you for reaching out to us.Service working times depends on employee working times. So if you set in your employee working hours that your employee only works on Hot Yoga on ... Ben Extra Fields for EventsClosed   Amelia   Updated December 1, 2022 at 10:12am   4 Most recent comment from Marko Davidović:Hello Ben,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to s ... Jean Carlos group reservationsClosed   Amelia   Updated November 30, 2022 at 11:47pm   7 Most recent comment from Stanislav Snagovskiy:Dear Jean,You are welcome, I am sorry to disappoint you, but unfortunately, capacity does not apply to locations. I have passed this issue to our level 2 support team and we will provide you with an ... Nour Moussa Publish Amelia on Elementor PageClosed   Amelia   Updated November 30, 2022 at 9:57pm   2 Most recent comment from Stanislav Snagovskiy:Hello Nour, Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can y ... Marc Hammoud zoom link to the employee unparsedClosed   Amelia   Updated November 30, 2022 at 9:38pm   2 Most recent comment from Stanislav Snagovskiy:Hello Marc, Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.If you have any further ques ... Roland Beaussant Winter classroom service or event?Closed   Amelia   Updated November 30, 2022 at 8:59pm   2 Most recent comment from Stanislav Snagovskiy:Hello Roland, Thank you for reaching out to us.I would advise you to use Events to achieve this, there can be multi-day Events, or recurring Events - here is the difference explained, instead of A ... John De Sousa Event Booking CalendarClosed   Amelia   Updated November 30, 2022 at 7:24pm   2 Most recent comment from Stanislav Snagovskiy:Hello John, Thank you for reaching out to us.Please send me a link to Amelia's booking page, so I will be able to reproduce this and help you, be the link provided I see a page that runs a differ ... Promsy Célia Probleme with SMS notificationClosed   Amelia   Updated December 1, 2022 at 10:59am   8 Most recent comment from Miloš Jovanović:Hi, Promsy I have confirmed about #1  , sorry to disappoint you, but currently we don't have any possibility of making scheduled reminders for pending appointments. At this time it can only be ... Andres Mellado cannot change to another employee or another locationClosed   Amelia   Updated November 30, 2022 at 2:40pm   2 Most recent comment from Marko Davidović:Hello Andres, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. Customers can choose the employee only on the booking form upfront. But once they book ... Elly SOUGH Make an event just for information, not bookable with no booking optionClosed   Amelia   Updated November 30, 2022 at 12:29pm   2 Most recent comment from Marko Davidović:Hello Elly, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.w ... Tara Automatic Top Up of SMS CreditClosed   Amelia   Updated November 30, 2022 at 12:27pm   2 Most recent comment from Marko Davidović:Hello Tara, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But it is a good suggestion I'll kindly ask you to add it as a feature suggestion o ... leo Payments and notificationsClosed   Amelia   Updated November 30, 2022 at 12:15pm   2 Most recent comment from Marko Davidović:Hello leo, Thank you for reaching out to us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to diff ... Stephan Borlein CalendarClosed   Amelia   Updated November 30, 2022 at 11:59am   2 Most recent comment from Uroš Jovanović:Hello Stephan,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Jack Scott Lack of supportClosed   Amelia   Updated November 30, 2022 at 11:18am   2 Most recent comment from Uroš Jovanović:Hello JackThank you for reaching out to us.Apologies that you feel that way about the support. I have responded to your ticket, please check the response and we will continue the conversation on that ... Miguel Wordpress troubleshootClosed   Amelia   Updated November 30, 2022 at 10:58am   4 Most recent comment from Uroš Jovanović:Hello Miguel,Glad to hear that the issue has been resolved.Please let me know if you have any other questions.