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Public Tickets

amir SMS sendingClosed   Amelia   Updated October 12, 2022 at 8:08am   2 Most recent comment from Marko Davidović:Hello Amir, Thank you for purchasing our product, and for reaching out to us. The SMS often has a status queued but is actually sent. The status of the SMS is not refreshed automatically.  As for th ... Joel Calendar FiltersClosed   Amelia   Updated October 12, 2022 at 7:55am   2 Most recent comment from Marko Davidović:Hello Joel, Thank you for reaching out to us.You can either show specific events using tag shortcode[ameliaevents tag='name'] if you want to show just the events that belong to the same tag ... Gennifer McNeely Calendar View not loading/Questions about general eventsClosed   Amelia   Updated October 12, 2022 at 7:33am   4 Most recent comment from Marko Davidović:Hello Gennifer,1. Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his working hours. Working hou ... Julie Norehad Amelia & Woocommerce Deposits / Fulfilling Full PaymentClosed   Amelia   Updated October 12, 2022 at 7:16am   2 Most recent comment from Marko Davidović:Hello Julie, Thank you for reaching out to us.At this time when you charge only a deposit the rest of payment, you can only charge on-site. We are working on implementing the option where this will be ... Agnes PaymentClosed   Amelia   Updated October 11, 2022 at 6:32pm   4 Most recent comment from Stanislav Snagovskiy:Dear Agnes,You are welcome,In case it is PayPal, a pop-up window will be shown for customers where they can log in to their PayPal account and proceed with payment there:And in case of WooCommerce, ... Roz Brassington customise page is blankClosed   Amelia   Updated October 11, 2022 at 5:28pm   3 Most recent comment from Miloš Jovanović:Hi, RozIt is possible that this is some kind of a conflict between Amelia and another plugin on your site, or the current theme. Can you please change the theme and see if the issue is resolved?  If ... Peter Recurring EventClosed   Amelia   Updated October 11, 2022 at 4:30pm   3 Most recent comment from Miloš Jovanović:Hi, PeterSorry for the delay- I will have to double--check what should be the default behaviour for this use-case, with our 2nd level Team.-- But I am not sure I understood correctly.You had a staff a ... Anze Form widthClosed   Amelia   Updated October 11, 2022 at 3:43pm   2 Most recent comment from Uroš Jovanović:Hello Anze,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Irene Hide booking IDClosed   Amelia   Updated October 11, 2022 at 3:26pm   29 Most recent comment from Uroš Jovanović:Hello Irene,Glad to be able to assist you and glad to hear that the issue has been resolved.Please let me know if you have any other questions. Promsy Célia AppointmentClosed   Amelia   Updated October 11, 2022 at 3:26pm   2 Most recent comment from Miloš Jovanović:Hi, PromsyFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... wathek Google calendar not sync. Form not updating when making changes.Closed   Amelia   Updated October 11, 2022 at 2:51pm   8 Most recent comment from Uroš Jovanović:Hello Wathek,I could not replicate this issue on your end, could you please provide me with a screen recording so I can see what the exact issue is?Looking forward to your reply. Maurizio Di Franco Re-send confirmation emailClosed   Amelia   Updated October 11, 2022 at 1:58pm   2 Most recent comment from Aleksandar Vuković:Hello Maurizio.Thank you for reaching out to us.Unfortunately, if the email was sent, there's no way to resend it. Only if Amelia failed to send a notification would you be able to resend it by ... Tirol Meeting IDClosed   Amelia   Updated October 11, 2022 at 1:46pm   2 Most recent comment from Marko Davidović:Hello Andreas, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This is done automatically by Amelia. I'll kindly ask you to add it as a feature ... Oliver Schönegge Mail notification Content odes not changeClosed   Amelia   Updated October 11, 2022 at 1:38pm   8 Most recent comment from Marko Davidović:Hello Oliver, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, pl ... Roya Marie Options or ConfigurationsClosed   Amelia   Updated October 11, 2022 at 1:12pm   3 Most recent comment from Uroš Jovanović:Hello Roya,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ...