When you make a purchase through the plugin, it is charged and scheduled correctly, however, you are redirected to a 403 error page. When i contact with hosting support, they tell me that there are errors with your plugin logs.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
When you make a purchase through the plugin, it is charged and scheduled correctly, however, you are redirected to a 403 error page. When i contact with hosting support, they tell me that there are errors with your plugin logs.
Attached files: 324083455_946052273470456_162760801839402105_n.jpg
Hello Gianluca,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uroš Jovanović
[email protected]
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