When you make a purchase through the plugin, it is charged and scheduled correctly, however, you are redirected to a 403 error page. When i contact with hosting support, they tell me that there are errors with your plugin logs.
Attached files: 324083455_946052273470456_162760801839402105_n.jpg
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Uros Jovanovic[email protected]
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Thank you for the credentials.
I was unable to replicate this issue, can you please provide me with the video recording of this issue?
Looking forward to your reply.
Since this happens on the WooCommerce side, you will have to reach out to their support as Amelia only sends data over to WooCommerce and it is handled from there.
Please let me know if you have any other questions.