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Public Tickets

Christian Jaidl Employee panel has disappearedClosed   Amelia   Updated September 16, 2024 at 7:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We have not yet implemented 2.0 new employee panel but there should be a new one soon same as for new 2.0 customer panel.Old panels are set through custom ... Miss c r white booking form on mobile looks oddClosed   Amelia   Updated September 16, 2024 at 7:12am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We tested this and we do not see any issues on mobile formPLease purge the cache from the device and let us know how it goes.Looking forward to your reply ... Nina Hammig Problem with google calendar syncClosed   Amelia   Updated September 16, 2024 at 7:02am   4 Most recent comment from Marko Davidović:Hello again,We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We ... Michał My own payment gateway.Closed   Amelia   Updated September 16, 2024 at 6:50am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No, this is not possible to achieve I am afraid since there is no integration for that specific payment method so you would need to use WooCommerce if you ... Grégoire Isoz Bug for reschedule with custom durationClosed   Amelia   Updated September 16, 2024 at 6:15am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, this is how it works at this time and when they try to reschedule the default value comes up. We are aware of this but at this time this is not poss ... Marion Delval Problème d'accès au compte clientClosed   Amelia   Updated September 16, 2024 at 6:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to add a customer panel placeholder to your appointment-approved notifications like this for example  And when they book for the first time and ... aalim RICHARDS-PAYNE colorClosed   Amelia   Updated September 16, 2024 at 6:05am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are not sure what you are trying to achieve and we do not see Amelia on your site and noting shows when we click on book now button But in any case ev ... Jaap Bijl Allow only one person per event bookingClosed   Amelia   Updated September 16, 2024 at 6:02am   5 Most recent comment from Marko Davidović:Hello again, Glad to hear that all is fine now and for any changes that you would like to see in Amelia we encourage you to kindly consider submitting this valuable suggestion as a feature request th ... Francesca Kendall Amelia freezingClosed   Amelia   Updated September 16, 2024 at 5:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is not related to Amelia this is either due to your site or it can be some issue with your hosting provider. We suggest that you first reach out to ... Nael There is a setting that has disabled itself 3 times today.Closed   Amelia   Updated September 16, 2024 at 5:54am   4 Most recent comment from Marko Davidović:Hello again, Please let us know if something changes we never had an issue where this was turned off automatically not sure that this is even possible. So unless someone turn it off this should not ha ... Jennifer Bisson We can not figure out why our hollistic facials will not show up on our website. We have a landing page already set up for it and that shows up but the additional services or packages we add will not show up.Closed   Amelia   Updated September 16, 2024 at 5:53am   4 Most recent comment from Marko Davidović:Hello again, Please cehck the shortcode that you placed on that page.  If the shortcode is correct then we would need temporary admin access so that we can check this and send us they exact names of ... ADRIAN Service Selection not working anymoreClosed   Amelia   Updated September 16, 2024 at 5:52am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This should not be possible we can check this out but you need to tell us what service is missing so that we can test this. Please provide me a temporary ... Olivier Frascone QuestionClosed   Amelia   Updated September 12, 2024 at 9:02am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.There is no such integations so officially no but we can not say or know if there is any such plugin that is compatible with Amelia.Should you have any fu ... Tor Booking confirmation not workingClosed   Amelia   Updated September 12, 2024 at 8:24am   6 Most recent comment from Marko Davidović:Hello again,When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate ... Ursula Elmes Delete EmployeesClosed   Amelia   Updated September 12, 2024 at 7:51am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can not delete the emplyoee only if your employee has appointments in the future. If they have them only in thepast this should not be an issue. You o ...