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Public Tickets

Daniel Luque Benito Packages expiration dateClosed   Amelia   Updated September 10, 2024 at 6:11am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.The duration you set is for the package while the appointments within a package are defined by the "Period available for booking" in Amelia's General ... Elisabeth SEARCH IN PUBLIC TICKETS DOESN'T WORK + custom pricing eventsClosed   Amelia   Updated September 10, 2024 at 5:45am   6 Most recent comment from Marko Davidović:Hello again,Glad to hear that all is fine now. We can not know what has caused this but at some point you have created conflict of roles and it is a matter of time when Amelia will develop other issue ... Sabine Overlap 2 chairs 1 employeeClosed   Amelia   Updated September 10, 2024 at 5:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently this feature is not available in Amelia. In most business this will be considered double booking and Amelia si designed to preve ... Emma Fixing the number of recurring appointmentsClosed   Amelia   Updated September 9, 2024 at 2:00pm   2 Most recent comment from Uroš Jovanović:Hello Emma,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... Jonna Amelia Multiple EventsClosed   Amelia   Updated September 9, 2024 at 1:18pm   2 Most recent comment from Uroš Jovanović:Hello Jonna,Thank you for reaching out to us.For that purpose, you can take a look at the recurring vs multi-day event option.Recurring Events: Think of recurring events as a lecture. For example, you ... Nael Charge fees are not on Total Amount of the appointement ? Stripe ConnectClosed   Amelia   Updated September 9, 2024 at 1:09pm   10 Most recent comment from Uroš Jovanović:Hello Nael,Thank you for that.Please let me know if you have any other questions. Benjamin Ball invoiceClosed   Amelia   Updated September 9, 2024 at 12:14pm   2 Most recent comment from Uroš Jovanović:Hello Benjamin,Thank you for reaching out to us.Please log into our store and under "My Licenses" click on the Three Dots: From here, go to View your invoices. The invoices show all previous chan ... Charlotte toe Laer Issue with Linking Employees to Outlook Calendar in AmeliaClosed   Amelia   Updated September 9, 2024 at 12:05pm   12 Most recent comment from Uroš Jovanović:Hello Charlotte,Thank you for the update on this.I will fill in for Stefan as he is out of the office at the moment.An issue with email notifications could be caused by several reasons: Your hosting p ... Ogork Joe Tabi Customer panel AccessClosed   Amelia   Updated September 9, 2024 at 11:10am   2 Most recent comment from Uroš Jovanović:Hello Ogork,Thank you for reaching out to us.1. We have noted this issue and it will be resolved as soon as possible.2. When your client makes a reservation and completes the booking process by payi ... Katharina Lewis Translation issues US --> DEClosed   Amelia   Updated September 9, 2024 at 11:01am   7 Most recent comment from Uroš Jovanović:Hello Katharina,That is fine, let us know what the solution when you find it.Looking forward to your reply. Cohen III Greyed out Name and Email Field on booking formClosed   Amelia   Updated September 9, 2024 at 9:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This is not happening to your customer but to your user. This happens because you test when you are logged in to WP.Also testing while you are logged in c ... erwin 5 hour blockClosed   Amelia   Updated September 9, 2024 at 9:43am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.1. Please check how did you set the default time slot step in general settings2. If you have buffer time for this service 3. This is perhaps most importa ... Rushank Timetable adjustmentClosed   Amelia   Updated September 9, 2024 at 9:37am   4 Most recent comment from Uroš Jovanović:Hello Rushank,Thank you for the update on this.Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), addi ... Andrea Pamp-Weissenseel Customer SelectionClosed   Amelia   Updated September 9, 2024 at 9:30am   4 Most recent comment from Uroš Jovanović:Hello Andrea,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... Emilie Courtemanche Events not adding to google calendarClosed   Amelia   Updated September 9, 2024 at 9:01am   2 Most recent comment from Uroš Jovanović:Hello Emilie,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...