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Public Tickets

Ali Köker Unfortunately, SMS cannot be sent.Closed   Amelia   Updated February 23, 2024 at 8:24am   5 Most recent comment from Uroš Jovanović:Hello Ali,Thank you for the update on this and for your patience.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3 ... Tomáš Strmiska Issue with reservation notificationClosed   Amelia   Updated February 23, 2024 at 8:21am   24 Most recent comment from Stefan Petrov:Hello Tomás,I understand and agree, but, unfortunatelly, we can't change anything at this moment. As i said, i've forwarded this to the developers already to let them know.Sorry for the in ... Robert Staddon Adding a Fee to Cover the Credit Card ExpenseClosed   Amelia   Updated February 23, 2024 at 8:03am   4 Most recent comment from Uroš Jovanović:Hello Robert,Thank you very much for that.If you have any other questions, please let me know and I will assist you with it. Vicki Love Life time EliteClosed   Amelia   Updated February 23, 2024 at 7:35am   3 Most recent comment from Marko Davidović:Hello again Vicki,I replied to your other ticket as well. The sale is active for 8 more our but most likely it will be extended again due to high interest. You would nee to reinstall the plugin but yo ... Vicki Love Upgrade questionClosed   Amelia   Updated February 23, 2024 at 7:16am   4 Most recent comment from Marko Davidović:Hello again Vicky,No not at all everything will stay the same. I will send you instructions on how you can achieve that.Once purchase remove theold folder so that you do not confuse it and then you ca ... Francesca Kendall different banks for different locationsClosed   Amelia   Updated February 23, 2024 at 7:14am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.At this time you can only use one account for each payment method. So all payments from S ... Jamie Pond Setting up booking slotsClosed   Amelia   Updated February 22, 2024 at 7:43pm   4 Most recent comment from Uroš Jovanović:Hello Jamie,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Mike Sutherland Customer ticketsClosed   Amelia   Updated February 22, 2024 at 3:31pm   12 Most recent comment from Stefan Petrov:Hello Mike,Apologies, but when you have questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questi ... Oisel Create an invoice after paymentClosed   Amelia   Updated February 22, 2024 at 3:07pm   2 Most recent comment from Stefan Petrov:Hello Oisel,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. Currently, you can send the invoices with WooCoomerce and you can find ... Nael Hide prices when it is Zero or write Quotation instead of "Free" on front office (view from customer side).Closed   Amelia   Updated February 22, 2024 at 1:03pm   6 Most recent comment from Stefan Petrov:No problem, Nael.You are welcome!Let us know if you have any other issues or questions. Francesca Kendall New style Catelogue has errorClosed   Amelia   Updated February 22, 2024 at 12:51pm   9 Most recent comment from Stefan Petrov:Hello Francesca,It's not that it cant be used, but just need to check why the booking form is not displaying properly. You can also provide the staging site, so i can check with the developers, ... Rogerio Martinez Roles SettingsClosed   Amelia   Updated February 22, 2024 at 12:48pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can not lock this option at this time.In light of this, we encourage you to kindly c ... reg viguier bug notificationsClosed   Amelia   Updated February 22, 2024 at 12:16pm   6 Most recent comment from Stefan Petrov:Hello reg viguier,Would you be able to provide us with a Staging site, along with WP-admin (Administrator) user,  FTP credentials, and the database access ( Either link with credentials for PHPMyA ... Barad Dediashwili Please don't make the Events Calendar be goneClosed   Amelia   Updated February 22, 2024 at 11:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You misunderstood us. The old booking form 1.0 are outdated but our developers are working already on a new 2.0 events calendar feature that should be im ... Tyson Irby Notification Design CustomizationClosed   Amelia   Updated February 22, 2024 at 10:50am   12 Most recent comment from Uroš Jovanović:Hello Tyson,Yes, tags are not supported in the Amelia notifications as we are using a third-party library that does not support them.Please let me know if you have any other questions.