Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Tomasz Tomaszewski Paymanent managementClosed   Amelia   Updated February 7, 2025 at 11:06am   4 Most recent comment from Stefan Petrov:Hi Tomasz, “Apply On” is where you can define the rule which will trigger the change of the appointment status, and that an action can be either order creation or order update. So, if the appointm ... Barbara Freudenschuss Cumulative Layout ShiftClosed   Amelia   Updated February 7, 2025 at 10:42am   4 Most recent comment from Stefan Petrov:No problem at all, Barbara. The loading speed isn’t directly related to Amelia itself. It primarily depends on the number of appointments, events, and other items that need to be loaded. Additionall ... ben Email deliverabilityClosed   Amelia   Updated February 7, 2025 at 10:16am   8 Most recent comment from Stefan Petrov:Hi Ben, It looks like the credentials don’t work anymore. I tried using the same ones as before, but they didn’t seem to work. Have there been any changes? Tom DiBuono ​Package Booking processClosed   Amelia   Updated February 7, 2025 at 9:53am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Remi444 Customer Panel Not Prompting for Password Setup After Package PurchaseClosed   Amelia   Updated February 7, 2025 at 9:42am   6 Most recent comment from Stefan Petrov:Hi Remi, That’s an interesting solution—we hadn’t considered that, but if it works for this use case, that’s great news. Do you have any other questions, or should I mark this as solved? Reza Karim Wordpress BugClosed   Amelia   Updated February 7, 2025 at 9:33am   4 Most recent comment from Stefan Petrov:Hi Reza, You need new credentials for the SMS account, so the email should be the new one, as well.    [email protected] Notification 3 emailsClosed   Amelia   Updated February 7, 2025 at 9:11am   4 Most recent comment from Marko Davidović:Hello again, No, unfortunately, currently this feature is not available in Amelia. This is the only option that we can offer you at this time I'm afraid.  In light of this, we encourage you to k ... Tom DiBuono Customer Panel Birthday fieldClosed   Amelia   Updated February 7, 2025 at 8:50am   4 Most recent comment from Stefan Petrov:Hello, Please feel free to search through our feature suggestion page, as more people vote, the feature will move higher on the priority list. You can certainly follow our changeLog page if you� ... Jurgen Migrating dataClosed   Amelia   Updated February 7, 2025 at 8:41am   4 Most recent comment from Uroš Jovanović:Hello Jurgen, We usually do not support direct MySQL queries, as most of our users prefer managing configurations through the interface rather than running database commands. However, if this solution ... Tom DiBuono Waiver of liability/Cancellation policyClosed   Amelia   Updated February 7, 2025 at 8:34am   6 Most recent comment from Uroš Jovanović:Hello Tom, Glad to be able to assist you. Please let me know if you have any other questions. Tom DiBuono Reporting/Export on classes/eventsClosed   Amelia   Updated February 7, 2025 at 7:01am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Angélique Calendar not appearsClosed   Amelia   Updated February 7, 2025 at 6:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please check if you can see the booking form on page when you are logged in WordPress? If this is the case then this can be 1 of 3 issues but most likely ... Remi444 Sending Password Setup Email When Manually Adding CustomersClosed   Amelia   Updated February 7, 2025 at 6:41am   6 Most recent comment from Uroš Jovanović:Hello Remi, Thank you for sharing this solution with us. Please let me know if you have any further questions in regards to the Amelia plugin. Djimmy Coupon managementClosed   Amelia   Updated February 7, 2025 at 6:28am   7 Most recent comment from Marko Davidović:Hello again, You are most welcome but whether this will be implemented in the future or not we can not say. It has been forwarded as promised and we will wait and see if it will be added in the future ... Rick Resource configurationClosed   Amelia   Updated February 6, 2025 at 7:57pm   8 Most recent comment from Uroš Jovanović:Hi Rick, Thanks for the detailed explanation and screenshots! I’ll take a closer look at this and get back to you as soon as I have more information. Appreciate your patience!