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Public Tickets

Nicholas Diack Coupon Not WorkingClosed   Amelia   Updated July 18, 2023 at 8:58am   4 Most recent comment from Uroš Jovanović:Hello Nicholas,Thank you for reaching out to us.Th coupons are case-sensitive, but if you want, you can change that in the database to make it case-insensitive. Please let me know if that is fine with ... Marco Translation issueClosed   Amelia   Updated July 18, 2023 at 8:05am   6 Most recent comment from Marko Davidović:Hi Marco,Thank you for the additional explanation I have misunderstood you as suspected and I do apologize for that. And thank you for the additional explanation we will keep this solution if we ever ... Kennet Jansson hide bannerClosed   Amelia   Updated July 18, 2023 at 7:06am   16 Most recent comment from Aleksandar Vuković:You're welcome, David, I'm glad to hear that it works on your end.Please feel free to reach out to us if you have any further questions or concerns! Paul Li Technical questionClosed   Amelia   Updated July 18, 2023 at 6:47am   4 Most recent comment from Marko Davidović:Hello again Paul,You are most welcome and we will close this ticket now but If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We w ... Nora Amelia not loadingClosed   Amelia   Updated July 18, 2023 at 6:17am   2 Most recent comment from Marko Davidović:Hello Nora, Thank you for reaching out to us.We are glad to hear that everything is fine now. Sometimes if you just purge the cache pd simply deactivate any plugin and then you turned it on everything ... GMC74 Amelia SMSClosed   Amelia   Updated July 17, 2023 at 2:02pm   4 Most recent comment from Uroš Jovanović:Hello Matt,Thank you for pointing that out and for your feedback.Please let us know if you have any questions about the Amelia plugin by opening another ticket. heitor muniz ActivationClosed   Amelia   Updated July 17, 2023 at 12:54pm   2 Most recent comment from Uroš Jovanović:Hello Heitor,Thank you for reaching out to us.If you see this screen, that means that you still have the Lite version of the plugin installed: The Lite version needs to be deactivated/deleted, and the ... Stephen Payment Authorisation onlyClosed   Amelia   Updated July 17, 2023 at 12:05pm   2 Most recent comment from Uroš Jovanović:Hello Stephen,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. aline ServicesClosed   Amelia   Updated July 17, 2023 at 11:40am   2 Most recent comment from Stefan Petrov:Hello Aline,thanks for reaching out to us.There is no option to directly change the colors of the sections you highlighted in the screenshot. This can be changed with the CSS code.  I did some chan ... Johan Vancauwenbergh Autofill not working on package formClosed   Amelia   Updated July 17, 2023 at 11:18am   2 Most recent comment from Uroš Jovanović:Hello Jonah,Thank you for reaching out to us.Since Amelia doesn't yet have a membership feature, and it will be developed as a part of the Developer license (maybe even as part of the Pro license ... Vivien Disable WoocommerceClosed   Amelia   Updated July 17, 2023 at 11:01am   2 Most recent comment from Stefan Petrov:Hello Vivien,We already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3414178/ Please, check the response and we will provide support there.Thank you for your patience! Hussnain User InformationClosed   Amelia   Updated July 17, 2023 at 10:44am   4 Most recent comment from Uroš Jovanović:Hello Hussnain,Thank you for clearing that up.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... shalem raju Need support to add notes against customersClosed   Amelia   Updated July 17, 2023 at 10:21am   2 Most recent comment from Stefan Petrov:Hello Shalem,Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully ... Daniela Notifications not updating and custom fieldsClosed   Amelia   Updated July 17, 2023 at 10:17am   6 Most recent comment from Marko Davidović:Hello Daniela, You are most welcome, and we are glad that we were able to help you again. As for id of custom fields you can find that easily when you hover over the place holder you will see the labe ... Angelo Days off not showing in calendarClosed   Amelia   Updated July 17, 2023 at 10:15am   4 Most recent comment from Uroš Jovanović:Hello Angelo, Thank you for the update on this. We have a plan to completely change the calendar page on the back-end and our developers are working on it at the moment. This is how it works at the mo ...