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Public Tickets

Sarah Booking Form 2.0Closed   Amelia   Updated July 20, 2023 at 1:15pm   4 Most recent comment from Aleksandar Vuković:That, definitely, is what I would recommend anyway, Sarah.If you're logged in, and book as a customer, your email address can get linked with a customer in Amelia and that could result in you ... Beverly Terol Where is the Settings on Amelia?Closed   Amelia   Updated July 20, 2023 at 1:09pm   2 Most recent comment from Aleksandar Vuković:Hello again Beverly.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3418937 For future reference, please don' ... Martinez Hours SlotsClosed   Amelia   Updated July 20, 2023 at 12:14pm   6 Most recent comment from Marko Davidović:Hello Martinez, You are most welcome, and we are glad if we were able to help you. Buffer times count as service length so this is also a possibility. If you have any more questions please open anoth ... Chandesh Parekh Latest update broke somethingClosed   Amelia   Updated July 20, 2023 at 11:57am   8 Most recent comment from Marko Davidović:Hello Chandesh,Uros is on holiday so I will step in for him. We are glad to hear that everything is working with that version and If you have any more questions please open a new separate ticket for ... Kevin Chandler Appointments settingsClosed   Amelia   Updated July 20, 2023 at 10:40am   2 Most recent comment from Aleksandar Vuković:Hello Kevin.Thank you for reaching out to us.If these services are split per employee, you can configure it like this:1. Jungle Room would be assigned to Employee 1, and this employee would have worki ... Brenna Can we include events organized by a third party on our event calendar?Closed   Amelia   Updated July 20, 2023 at 8:40am   2 Most recent comment from Aleksandar Vuković:Hello Brenna.Thank you for reaching out to us.There's a workaround that you can use. For example, there's an event on July 22nd, and you create it like that:Below this, un-check "Booking ope ... Franciska Employee special day schedule is not correct on the user interfaceClosed   Amelia   Updated July 20, 2023 at 8:33am   2 Most recent comment from Stefan Petrov:Hello Franciska,i'm glad you were able to solve this issue. Let me know if you have any other questions. Franciska How to set specific meeting slots?Closed   Amelia   Updated July 20, 2023 at 8:23am   2 Most recent comment from Marko Davidović:Hello Franciska, Thank you for reaching out to us. You can use the option Use service duration for booking a time slot in general settings and in your case as far as we can see you need to set 30 mi ... Adrian Reich Secupay as Woocommerce Payment ServiceClosed   Amelia   Updated July 20, 2023 at 8:20am   8 Most recent comment from Uroš Jovanović:Hello Adrian,Glad to be able to assist you.If you have any other questions, please create a new ticket. ilya orel events or appointments overlappingClosed   Amelia   Updated July 20, 2023 at 8:19am   5 Most recent comment from Uroš Jovanović:Hello Olya,Thank you for the update on this.At the moment, here is how it works. If you have a full-day service that lasts for 8 hours and you have multiple working periods that last less than 8 hours ... Steven Waterson Integrate with Stripe ConnectClosed   Amelia   Updated July 20, 2023 at 8:14am   2 Most recent comment from Marko Davidović:Hello Steven, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We only have a core integration with Stripe at this time so this is not possible to se ... Norman Gabalin Buy connected required servicesClosed   Amelia   Updated July 20, 2023 at 7:24am   2 Most recent comment from Marko Davidović:Hello Norman, Thank you for reaching out to us.Yes you can set this up as a package and only show packages on the booking form and not single services. But personally I would in this particular case u ... Franciska E-mail notifications are not sendingClosed   Amelia   Updated July 20, 2023 at 7:14am   4 Most recent comment from Marko Davidović:Hello Franciska,We do not have any issue in Amelia with that and in 99% of cases and in those tickets the credentials were not correct or in rare cases, the issue was with the hosting provider. There ... Matthew Chatfield Notes on calendarClosed   Amelia   Updated July 20, 2023 at 6:59am   4 Most recent comment from Marko Davidović:Hello Matthew,Unfortunately, currently, this feature is not built-in in Amelia. You need to click on each appointment and then you can see in edit view all other data.I'll kindly ask you to add i ... Gerhard Neinert link to certain eventClosed   Amelia   Updated July 20, 2023 at 6:14am   2 Most recent comment from Marko Davidović:Hello Gerhard, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia as such.So Amelia works like this, shortcodes must be placed on the WordPress page and ...