As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Paul Cullen Adding Event PackagesClosed   Amelia   Updated July 14, 2023 at 7:42am   2 Most recent comment from Marko Davidović:Hello Paul, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. Packages are only available for service and this option is called packages of s ... Beata Kohlbek new versions updateClosed   Amelia   Updated July 14, 2023 at 7:33am   2 Most recent comment from Marko Davidović:Hello Beata, Thank you for reaching out to us.Amelia has automatic update option but these depends on your settings in WordPress and you need to set those settings and permissions somewhere in your s ... Daniel McKenna Affiliate MarketingClosed   Amelia   Updated July 14, 2023 at 7:28am   2 Most recent comment from Marko Davidović:Hello Dan, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We are not aware of any such plugins and we do not have integrations with kind of plugins, ... Natascha Vantuykom Feature request FluentCRM and FluentSMTP integrationClosed   Amelia   Updated July 14, 2023 at 7:08am   2 Most recent comment from Marko Davidović:Hello Natascha, Thank you for reaching out to us. We have received your suggestion and we can forward it to the appropriate section to be revied but we can not make any promises.Also I'll kindl ... Nicholas Diack Amelia Does Not Appear to Understand How Yoga Studios Actually WorkClosed   Amelia   Updated July 14, 2023 at 6:40am   2 Most recent comment from Marko Davidović:Hello Nicholas, Thank you for reaching out to us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related t ... Kathleen Wendholt Email Contacts for EmployeesClosed   Amelia   Updated July 14, 2023 at 5:43am   4 Most recent comment from Marko Davidović:Hello Kathleen, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, ... Aleksandra New Services not visibleClosed   Amelia   Updated July 14, 2023 at 5:26am   2 Most recent comment from Marko Davidović:Hello Aleksandra, Thank you for reaching out to us.Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, chec ... Roberto Stripe WebhookClosed   Amelia   Updated July 14, 2023 at 12:37pm   3 Most recent comment from Marko Davidović:Hello Roberto,We just got the feedback from our colleagues and they have told us that firstly, we see you have payment links turned off so we assume this is coming from the regular stripe integration ... Zengfu Xu Step-by-Step Booking FormClosed   Amelia   Updated July 13, 2023 at 11:36am   4 Most recent comment from Marko Davidović:Hello again Zengfu Xu,Our support does not fully provide customization solutions, but we can try to provide some basic CSS in situations like this. For manipulating the width of the "outer Booking co ... Andrew Frier customizing catalogClosed   Amelia   Updated July 13, 2023 at 11:34am   4 Most recent comment from Marko Davidović:Hello Andrew,If you have the latest version of Amelia which is 6.4 the customize section should look like thisLooking forward to your reply.  Fore Event - Zoom Link IssueClosed   Amelia   Updated July 14, 2023 at 12:34pm   3 Most recent comment from Marko Davidović:Hello Fore,Unfortunately, currently, this feature is not built-in in Amelia. There is no option or way to send the additional pass to your customers. And we are not sure that this can be implemented b ... Jose Amelia Plugin QuestionClosed   Amelia   Updated July 13, 2023 at 8:54am   2 Most recent comment from Marko Davidović:Hello Jose, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia as such. You can create 2 custom fields one where you will ask for make and model and seco ... Gianni Inquiry on VAT System Integration Timeline for Amelia Booking PluginClosed   Amelia   Updated July 13, 2023 at 6:43am   6 Most recent comment from Marko Davidović:Hello mike,If you have some question or issue feel free to open your own ticket so that we do not want to disturb Gianni with our correspondence. Since Gianni will get the mail each time for each rep ... Ronald Stamm ShortCode AmeliaCatalogBookingClosed   Amelia   Updated July 13, 2023 at 6:38am   15 Most recent comment from Marko Davidović:Hello Ronald,We have a workaround for that. There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can install it and disable that plugin from ... Ricardo Hide Custom Fields in Step-by-Step Booking Form 2.0Closed   Amelia   Updated July 13, 2023 at 6:17am   10 Most recent comment from Marko Davidović:Hello Ricardo, We thank you very much for your kind words, every praise and support means a lot to us. As a small token of our attention, we are sending you this SMS coupon 9EEADD5F. And if you ever ...