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Public Tickets

Kris Amelia Step By Step Booking Not WorkingClosed   Amelia   Updated March 29, 2023 at 7:57am   4 Most recent comment from Uroš Jovanović:Hello Kris,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Alan Employee dropdown stopped workingClosed   Amelia   Updated March 29, 2023 at 7:36am   4 Most recent comment from Uroš Jovanović:Hello Alan,Thank you for the update on this.Please let me know if you have any other questions. Matthew Chatfield Booking timesClosed   Amelia   Updated March 29, 2023 at 7:29am   2 Most recent comment from Uroš Jovanović:Hello Matthew,Thank you for reaching out to us.For that purpose, you need to disable the "Use service duration for booking a time slot" option on the Amelia/Settings/General page.Please let me know i ... RAJ BALAN error message when zoom is integrated-Closed   Amelia   Updated March 29, 2023 at 5:44am   2 Most recent comment from Marko Davidović:Hello Raj, Thank you for reaching out to us.We will try to help as best as we can. Once you set up the Zoom Settings you would need to connect your employees/events with zoom hosts. To connect employ ... Thiago Carvalho Create notification not workingClosed   Amelia   Updated March 28, 2023 at 6:34pm   6 Most recent comment from Aleksandar Vuković:Thank you for the review, Thiago!Uros is out of the office, so I'll provide you with the SMS coupon: 7F343DF3Please feel free to reach out to us if you have any further questions or concerns! Jessica Amelia not loading all allocated employeesClosed   Amelia   Updated March 28, 2023 at 6:31pm   5 Most recent comment from Aleksandar Vuković:Hello Jessica.Uros called in sick, so I'll take over this ticket. Unfortunately, I can't access your website with the credentials you provided:Can you please check them again and let me know ... Sheriean Rescheduling issue in customer panelClosed   Amelia   Updated March 28, 2023 at 12:21pm   21 Most recent comment from Aleksandar Vuković:Hello Sheriean.Sorry for the delay, Uros is out of the office, so I'll take over this ticket.Amelia inherits the time zone settings from WordPress, and I saw that your time zone is hard coded:Th ... Thomas Strobl Amelia keeps sending SMS reminders for cancelled appointmentsointmentsClosed   Amelia   Updated March 28, 2023 at 12:07pm   16 Most recent comment from Aleksandar Vuković:Hello Thomas.Uros is out of the office so I'll respond here and thank you for that review!Here's your $10 SMS coupon: A1DDB13DAs for the issue with the reminders - did you maybe add the "U ... Joosep Amelia event woocommerce metadataClosed   Amelia   Updated March 28, 2023 at 11:27am   4 Most recent comment from Aleksandar Vuković:Hello Joosep.All tickets automatically close after 1 week of no replies.As feared and mentioned in my previous response, our developers didn't have the time to fix this for the previous update a ... Marin Knežević A feature questionClosed   Amelia   Updated March 28, 2023 at 11:23am   4 Most recent comment from Aleksandar Vuković:Nema na čemu, Marin, nadam se da će Vam nešto od ovoga pomoći.Pogledao sam stranicu, i možda nećete moći da koristite rešenja koja sam predložio zbog toga što se klikom na te opcije sa leve ... Marilyn Betsabe Alvarado Quiroz Event don't show up to employeeClosed   Amelia   Updated March 28, 2023 at 10:54am   14 Most recent comment from Aleksandar Vuković:Hello Marilyn.There are plenty of good caching plugins out there. I personally use "LiteSpeed Cache" and it's been working fine for me.I'll forward the plugin and your feedback to our devel ... Allie Time Slot RemovalClosed   Amelia   Updated March 28, 2023 at 10:36am   4 Most recent comment from Marko Davidović:Hello Allie, Thank you for reaching out to us.Our work hours are from Monday to Friday from 09 to 17 CET.Also, please when you have several questions or issues, please open a new ticket, and we will h ... Rodrigo Contreras Layout for Screen #2Closed   Amelia   Updated March 28, 2023 at 9:02am   12 Most recent comment from Marko Davidović:Hello again Rodrigo,My apologies but there are several different questions on this ticket or maybe Im mistaken if this is the case please accept my apologies. Maybe it would be best to open a seoaret ... Roger Murillo ReportsClosed   Amelia   Updated March 28, 2023 at 8:06am   2 Most recent comment from Marko Davidović:Hello Roger, Thank you for reaching out to us.In the finance section you have the export option and there you can export CSV file like thisIf you have any more questions please open a new separate tic ... Lars Matthiesen Phone does not act as mandatory if configured as mandatoryClosed   Amelia   Updated March 28, 2023 at 7:49am   2 Most recent comment from Marko Davidović:Hello Lars, Thank you for reaching out to us.You need to set it as mandatory in customize section like thisHope this helps.If you have any more questions please open a new separate ticket for each que ...