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Public Tickets

Gila Dávid Extra services description mix upClosed   Amelia   Updated March 29, 2023 at 1:28pm   9 Most recent comment from Marko Davidović:Hello Gila,Please try this to solve firstOr turn off WPML and then try to change translations for Extras. (most likely the issue is coming from WPML). If it works when WPML is turned off, then it ... PeriPeriCreative Text mode vs HTML mode in Notification emailsClosed   Amelia   Updated March 29, 2023 at 12:42pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’ ... PeriPeriCreative Extras in notifications mailClosed   Amelia   Updated March 29, 2023 at 12:39pm   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. There is no way to achieve this at this time. The best I can do is I can forward this ticket ... Ritesh Gupta Dates are not disable in safari browserClosed   Amelia   Updated April 6, 2023 at 9:07am   5 Most recent comment from Marko Davidović:Hello Ritesh,We could not replicate this issue on any of the devices. This can happen if someone chooses a different employee or service. But the time slot can not be different for the same employee a ... Danilo when I insert the events they are not savedClosed   Amelia   Updated March 29, 2023 at 12:00pm   2 Most recent comment from Uroš Jovanović:Hello Danilo,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Lars Matthiesen Can't create new notification for appointmentsClosed   Amelia   Updated March 29, 2023 at 11:51am   2 Most recent comment from Uroš Jovanović:Hello Lars,Thank you for reaching out to us.Can you please update the plugin to the latest version (6.2.1), test it out, and let me know if it works or not?Looking forward to your reply. Jürgen Winkler Time is not displayed during appointment selectionClosed   Amelia   Updated March 29, 2023 at 11:15am   8 Most recent comment from Uroš Jovanović:Hello Jürgen,The issue was with the Date and time formats on the WordPress general settings page.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind? ... Gretchen User InterfaceClosed   Amelia   Updated March 29, 2023 at 11:00am   4 Most recent comment from Uroš Jovanović:Hello Gretchen,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... atelierdosul payment link stripe Empty on email notificationsClosed   Amelia   Updated March 29, 2023 at 10:32am   9 Most recent comment from Uroš Jovanović:Hello,It works fine from my end, the appointments are displayed on the back end.I am asking for a staging website as we would need to perform advanced checks, it works fine from my end and we cannot r ... Eline Jousseaume PROBLEM PACKAGE 10 APPOINTMENTSClosed   Amelia   Updated March 29, 2023 at 10:14am   4 Most recent comment from Uroš Jovanović:Hello Eline,I have responded to your message on Google Chat again.Looking forward to your reply. Heim DisplayClosed   Amelia   Updated March 29, 2023 at 10:08am   2 Most recent comment from Uroš Jovanović:Hello Heim,Thank you for reaching out to us.We have the plan to implement this in the future, but there is no ETA on this.Please let me know if you have any other questions. rodolphe pottier price for children and select more serviceClosed   Amelia   Updated March 29, 2023 at 9:12am   4 Most recent comment from Marko Davidović:Hello Rodolphe,It is planned but we do not have an eta at this time. For now you can achieve this with our extras option as mentioned in the previous reply. this is the best option at this time. Wee t ... Antoinette Smith Booking Form has my information prefilled instead of leaving blank for customersClosed   Amelia   Updated March 29, 2023 at 9:02am   2 Most recent comment from Marko Davidović:Hello Antoinette, Thank you for reaching out to us.This happens to you because you are trying to book while you are logged in to WordPress. When your customer tries to book the fields will be empty as ... Laurent Galopier Step-by-Step Booking Form 2.0Closed   Amelia   Updated March 29, 2023 at 8:00am   2 Most recent comment from Marko Davidović:Hello Laurent, Thank you for reaching out to us.You need to replace the old shortcode with the new one that is [ameliastepbooking] and after that purge the cache and the new one should appear.Hope thi ... Kris Amelia Step By Step Booking Not WorkingClosed   Amelia   Updated March 29, 2023 at 7:57am   4 Most recent comment from Uroš Jovanović:Hello Kris,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ...