As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Kristófer Each service has one timeslotClosed   Amelia   Updated July 13, 2023 at 6:01am   2 Most recent comment from Marko Davidović:Hello Kristófer, Thank you for reaching out to us.You need a different setup. You can create only a service and then if you have 10 tables you need to create 10 employees. So each employee will be a ... Marco Event Booking Form Not Updating Custom FieldsClosed   Amelia   Updated July 12, 2023 at 2:51pm   2 Most recent comment from Uroš Jovanović:Hello Marco,Thank you for reaching out to us.Can you please let me know which custom field changes you have made on your website?Looking forward to your reply. Santiago Celorio Galan Problems with MetaDescription and WooCommerce status linkClosed   Amelia   Updated July 12, 2023 at 1:30pm   6 Most recent comment from Uroš Jovanović:Hello Santiago,Understood, thank you for clearing that up and I apologise for the misunderstanding. At the moment, please use your workaround and I will have this checked with our developers if ther ... Anil Gökkaya Probleme mit geplanten E-MailsClosed   Amelia   Updated July 12, 2023 at 12:37pm   2 Most recent comment from Marko Davidović:Hello Anil, Thank you for reaching out to us. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that i ... Simone Hervij How to check client's packageClosed   Amelia   Updated July 12, 2023 at 12:35pm   2 Most recent comment from Uroš Jovanović:Hello Simone,Thank you for reaching out to us.You can see that on the Amelia/Services/Packages/Manage package page.Hope this helps you.Please let me know if you have any other questions. Jacob S New Event Booking List BugsClosed   Amelia   Updated July 12, 2023 at 12:31pm   8 Most recent comment from Marko Davidović:Hello Jacob,Our developers are working on it but as mentioned we do not have an eta at this time, as soon as this is resolved they will implement the fix. You can follow our change log on this link h ... Kyle Owen Booking ViewsClosed   Amelia   Updated July 12, 2023 at 12:15pm   2 Most recent comment from Marko Davidović:Hello Kyle, Thank you for reaching out to us. I'm afraid that we didn't quite get what was created and how exactly? Regarding to this "We created the workaround where you can show the admin ... Wojciech Resources (it realy shouldnt take that long!)Closed   Amelia   Updated July 12, 2023 at 12:01pm   4 Most recent comment from Uroš Jovanović:Hello Wojciech,For your purposes, you will be able to use the new feature for resources “Enable Resource usage for a group booking”.This option is available with the latest Amelia version (6.4), ... Sushant Shhah Amelia not working correctly after each updateClosed   Amelia   Updated July 12, 2023 at 11:57am   2 Most recent comment from Uroš Jovanović:Hello Sushant,Thank you for reaching out to us.I will have this passed to our developers to have this resolved for one of the future updates.Thank you for your patience. Franziska longterm trainings scenariosClosed   Amelia   Updated July 12, 2023 at 11:44am   2 Most recent comment from Uroš Jovanović:Hello Franziska,Thank you for reaching out to us.This is possible in Amelia with the packages of services feature in Amelia. 1. Yes, you will have to upgrade the license to pro or developer in order ... Craig Tucker Two people on one appointmentClosed   Amelia   Updated July 12, 2023 at 11:39am   2 Most recent comment from Marko Davidović:Hello Craig, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ... robin Total Amount Text InvisibleClosed   Amelia   Updated July 12, 2023 at 11:39am   4 Most recent comment from Uroš Jovanović:Hello Robin,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Hugo Marchand Bug report – WP user association removes rolesClosed   Amelia   Updated July 20, 2023 at 8:41am   7 Most recent comment from Uroš Jovanović:Hello Hugo,I appreciate your patience.We have noted this issue and passed it to our developers to have it fixed for one of the future updates.Thank you very much for pointing this out. Coinno Setting service regions for employeesClosed   Amelia   Updated July 12, 2023 at 10:15am   2 Most recent comment from Marko Davidović:Hello Coinno, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that i ... Tatsuro Hayashi This is a question about Event List Booking Form 2.0.Closed   Amelia   Updated July 12, 2023 at 9:34am   3 Most recent comment from Marko Davidović:Hello Tatsuro Hayashi,Unfortunately, currently, this feature is not built-in in Amelia. This can not be altered at this time but this should be possible to adjust in the future but we do not have any ...