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Public Tickets

Kirsty Add DOB to Event formClosed   Amelia   Updated March 27, 2023 at 10:21am   5 Most recent comment from Marko Davidović:Hello Kirsty,We tested again and the best solution that we can give you is to go to that event click on export attendees and to uncheck the columns that you do not want to exportThis we think will be ... Mar Problem installing the pluginClosed   Amelia   Updated March 27, 2023 at 9:53am   2 Most recent comment from Uroš Jovanović:Hello Mar,If you see this screen, that means that you still have the Lite version of the plugin installed: The Lite version needs to be deactivated/deleted, and the full version installed to be able t ... Rodrigue LanguageClosed   Amelia   Updated March 27, 2023 at 9:39am   2 Most recent comment from Uroš Jovanović:Hello Rodrigue,Thank you for reaching out to us.Can you please provide me with a screenshot of the issue that you are dealing with?Looking forward to your reply. Mohammed Klarna Mollie PaymentsClosed   Amelia   Updated March 27, 2023 at 9:35am   2 Most recent comment from Marko Davidović:Hello Mohammed, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Amelia itself doesn't handle the payments but we have integration with several pa ... Rodrigo Contreras icons not shownClosed   Amelia   Updated March 27, 2023 at 9:30am   2 Most recent comment from Uroš Jovanović:Hello Rodrigo,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Ca ... Rajeve Enabling mandatory emailClosed   Amelia   Updated March 27, 2023 at 9:23am   3 Most recent comment from Uroš Jovanović:Hello Joe,Glad to hear that you found the solution.Please let me know if you have any other questions. Alexander updating to 6.2.1Closed   Amelia   Updated March 27, 2023 at 9:21am   3 Most recent comment from Uroš Jovanović:Hello Alexander,Glad to hear that you found the solution.Please let me know if you have any other questions. Antoinette Smith Request failed with status code 403Closed   Amelia   Updated March 27, 2023 at 9:04am   2 Most recent comment from Uroš Jovanović:Hello Antoinette,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside� ... Kyle DurationClosed   Amelia   Updated March 27, 2023 at 9:01am   14 Most recent comment from Uroš Jovanović:Hello Kyle,I enabled the "Use service duration for booking a time slot" option on the Amelia/Settings/General page.Please let me know if you have any other questions. Jurgen Default telephone countryClosed   Amelia   Updated March 27, 2023 at 8:59am   3 Most recent comment from Uroš Jovanović:Hello Jurgen,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Gila Dávid Woocommerce redirect happens only in default language.Closed   Amelia   Updated March 27, 2023 at 8:56am   7 Most recent comment from Uroš Jovanović:Hello Gila,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Arek Issue with cartClosed   Amelia   Updated March 27, 2023 at 8:54am   3 Most recent comment from Marko Davidović:Hello Arek, No worries we will close this one. If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all the best. Have a ... Felix Customize Event Booking FormClosed   Amelia   Updated March 27, 2023 at 8:40am   2 Most recent comment from Marko Davidović:Hello Felix, Thank you for reaching out to us.Yes, of course, you can turn this label off in customize section like thisAlso, we are working on implementing new event form in the near future so there ... Georgia Neimeister Required Upfront PaymentClosed   Amelia   Updated March 27, 2023 at 8:38am   2 Most recent comment from Marko Davidović:Hello Georgia, Thank you for reaching out to us.With any of our payment option, you can ask for payment upfront. The only payment that doesn't require payment up front is on-site option. You can ... Soubhi Abla Manual Order EntryClosed   Amelia   Updated March 27, 2023 at 8:26am   4 Most recent comment from Marko Davidović:Hello Soubhi Abla, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. From the backend, you can not add customers and appointments from a package for ...