As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

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Public Tickets

Chelsea Schmidt Services and PackagesClosed   Amelia   Updated July 12, 2023 at 8:13am   2 Most recent comment from Marko Davidović:Hello Chelsea, Thank you for reaching out to us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to ... Glenn Sherman Zoom integrationClosed   Amelia   Updated July 12, 2023 at 7:20am   2 Most recent comment from Marko Davidović:Hello Glenn, Thank you for reaching out to us.They send you notice because you have an account there. They stoped with JWT and now you need to use Server-to-Server OAuth. You have everything explaine ... Maddi Error in removing an attendeeClosed   Amelia   Updated July 12, 2023 at 6:44am   7 Most recent comment from Marko Davidović:Hello Maddi,We do not have an eta but we have checked with our developers and they are already working on it. They started working on this issue as soon as we have sent them your video. So it will b ... Totto Multiple bookings in same time slotClosed   Amelia   Updated July 12, 2023 at 6:20am   4 Most recent comment from Marko Davidović:Hello Totto,This settings you do not need in this case since your capacity is 6 and automatically the maximum number of people that customer can bring is 5.In any case this means that customer can cho ... Sonika Strydom Calendar ViewClosed   Amelia   Updated July 12, 2023 at 5:15am   4 Most recent comment from Marko Davidović:Hello Sonika,We thank you for leaving a suggestion hopefully it will have plenty of votes. At this time there is no option so that you can export per location not in appointments and not in the financ ... Simone Hervij 30 mins still looks like an hour slotClosed   Amelia   Updated July 11, 2023 at 3:12pm   9 Most recent comment from Uroš Jovanović:Hello SImone,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Roger Jud Eggenberger ISuppress invitation to guests from Google Calendar.Closed   Amelia   Updated July 11, 2023 at 2:35pm   2 Most recent comment from Uroš Jovanović:Hello Roger, Thank you for reaching out to us. For this purpose, you need to disable the "Add Event's Attendees" option on the Amelia/Settings/Integrations/Google Calendar page. Hope this helps y ... Adam O. How to remove employee selectionClosed   Amelia   Updated July 11, 2023 at 12:32pm   3 Most recent comment from Uroš Jovanović:Hello Adam,Thank you for reaching out to us.Can you please provide me with the URL of the booking page and I will assist you with this?Looking forward to your reply. Giulio FeaturesClosed   Amelia   Updated July 11, 2023 at 12:15pm   2 Most recent comment from Uroš Jovanović:Hello Giulio,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Brandon Harrison Display event as closed instead of opened.Closed   Amelia   Updated July 11, 2023 at 11:31am   2 Most recent comment from Marko Davidović:Hello Brandon, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. When you have only one event displayed it show in that opened view. This is how Amelia ... Sonika Strydom Order of "Service Selection"Closed   Amelia   Updated July 11, 2023 at 11:25am   2 Most recent comment from Stefan Petrov:Hello Sonika,thanks for reaching out to us.Yes, it's possible to change the order. Under the "customize" tab, select "Step-by-Step Booking Form 2.0".Under the "Service Selection", there is a tab ... Chloe Robinson Outlook Syncing - existing set upClosed   Amelia   Updated July 11, 2023 at 10:56am   6 Most recent comment from Uroš Jovanović:Hello Chloe,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on th ... IDEA SPORT opening hours and days managementClosed   Amelia   Updated July 11, 2023 at 10:48am   4 Most recent comment from Marko Davidović:Hello, You are most welcome, and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a ... Gerhard Reus Show all Events to all EmplyeesClosed   Amelia   Updated July 11, 2023 at 10:36am   2 Most recent comment from Stefan Petrov:Hello Gerhard,thanks for reaching out to us.Yes, you are right. It was a bug and it is fixed with the latest update. Since we dont want it to work that way, we dont have any plans to allow all employe ... Steve eventsClosed   Amelia   Updated July 11, 2023 at 9:44am   2 Most recent comment from Stefan Petrov:Hello Steve,Unfortunately, there is currently no such option with Amelia's built-in features. We are currently working on it, it should be available in the next updates.