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Public Tickets

Wannes installing ameliaClosed   Amelia   Updated July 24, 2023 at 10:58am   3 Most recent comment from Aleksandar Vuković:Hello Wannes.If you're referring to the "The link you followed has expired" message, as in the previous ticket - the response is the same.The upload limit of your website is lower than the size o ... Laurent Migrate everything from Amelia from one to another siteClosed   Amelia   Updated July 24, 2023 at 10:56am   2 Most recent comment from Aleksandar Vuković:Hello Laurent. Unfortunately, this is still the only way to move Amelia's data to another website. We're going to work on the export/import option, but at this time it's not a priority ... Nic Stopping new user email but keeping as userClosed   Amelia   Updated July 24, 2023 at 10:44am   4 Most recent comment from Aleksandar Vuković:You're welcome, Nic.With this turned off, your customers won't be created as WP Users when they book. If you're alright with this, you can leave this option off. Gurvinder Singh Not able to book to multiple day appointments on Booking form 2.0Closed   Amelia   Updated July 24, 2023 at 9:49am   2 Most recent comment from Aleksandar Vuković:Hello Gurvinder.Thank you for reaching out to us.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.As you've noticed, the maximum duration of the servic ... Michael Vahl License on a staging websiteClosed   Amelia   Updated July 24, 2023 at 8:36am   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for reaching out to us.You can manage domains and deactivate the licenses form one domain and activate it on another at any time.You need to log in to our store and there yo ... Sandeepa Packages NotificationClosed   Amelia   Updated July 24, 2023 at 8:34am   2 Most recent comment from Marko Davidović:Hello Sandeepa, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. I would tell you to leave a suggestion but this was already sent to our developers so ... montaigne olivier Multiple booking problem same timeClosed   Amelia   Updated July 24, 2023 at 8:31am   2 Most recent comment from Aleksandar Vuković:Hello Olivier.When you configure the duration and the capacity of the service, please access Amelia Settings/Appointment Settings.In there, make sure this slider is enabled:This will allow multiple p ... Vsevolod The employee does not receive an email notification about this bookingClosed   Amelia   Updated July 24, 2023 at 8:22am   2 Most recent comment from Marko Davidović:Hello again Vsevolod.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3419881/For future reference, please don' ... Elise Guerin Events managementClosed   Amelia   Updated July 24, 2023 at 7:40am   8 Most recent comment from Marko Davidović:Hello Elise,We are glad to hear that everything was resolved and that now it is working fine.We will mention a couple of things just in caseYou test booked while you were logged in as an admin. Please ... Kazuki Payment Summary never showsClosed   Amelia   Updated July 24, 2023 at 7:27am   2 Most recent comment from Marko Davidović:Hello Kazuki, I'm afraid that we didn't quite get what the issue is exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the best.  Kazuki No appointment on the specific date but the time slot on the date is not showingClosed   Amelia   Updated July 24, 2023 at 7:22am   2 Most recent comment from Marko Davidović:Hello Kazuki, Thank you for reaching out to us.Please check for these 4 things1. If the WordPress time zone is the same as your employee time zone2. If the WordPress time zone is set to a town not UT ... Birgit Essig appointmentsClosed   Amelia   Updated July 24, 2023 at 7:19am   2 Most recent comment from Marko Davidović:Hello Birgit, Thank you for reaching out to us.The only way you can achieve in Amelia this is with special days option.You can delete the regular work hours and create specials day and only what you s ... Nicholas Bozzo Remove Employee OptionClosed   Amelia   Updated July 24, 2023 at 7:05am   2 Most recent comment from Marko Davidović:Hello Nicholas, Thank you for reaching out to us.You can hide the employee choice in customize section like thisAnd in this way, the employee will be added at random to an appointment.Hope this helps. ... Gurvinder Singh Not able to have Calendar view for booking portal on front end side like eventsClosed   Amelia   Updated July 24, 2023 at 6:34am   2 Most recent comment from Marko Davidović:Hello Gurvinder, Thank you for reaching out to us. This solution are developed on their side and we are not familiar with it and we do not provide support for their custom solution. We can provide onl ... Szabolcs Fekete Step by Step Booking Calendar not showing up in Chrome browserClosed   Amelia   Updated July 24, 2023 at 5:24am   3 Most recent comment from Marko Davidović:Hello Szabolcs, Thank you for reaching out to us. Wea re glad to hear that everything is fine but If you have any more questions please open a new separate ticket for each question and we will gladl ...