As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

bethwynne Appsumo QuestionClosed   Amelia   Updated August 29, 2019 at 10:14am   2 Most recent comment from Aleksandar Vuković:Hello bethwynne.Thank you for being our loyal customer, and we are happy that you like and recommend our plugin to others!AppSumo is a time-limited one-off deal, and the terms offered there will be ap ... Erica Extra feature questionClosed   Amelia   Updated August 28, 2019 at 1:58pm   2 Most recent comment from Aleksandar Vuković:Hello Erica.I see that this is a duplicate ticket, and my colleague already replied to your other ticket, so I'll close this one, and you can continue any further discussion with him.Best regards ... Márcio Cristiano Bento Notifications, employees, etcClosed   Amelia   Updated August 28, 2019 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello Márcio Cristiano Bento.Thank you for your kind words.1. You can only set the global notification settings, and choose which ones will be sent. There's no option to choose that for each ap ... Christopher Owens Feature RequestClosed   Amelia   Updated August 28, 2019 at 1:34pm   2 Most recent comment from Aleksandar Vuković:Hello Christopher.Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea ... 100trobertson Plugin wont loadClosed   Amelia   Updated August 28, 2019 at 12:32pm   14 Most recent comment from Miloš Jovanović:Hi 100trobertsonUnfortunately we do not have phone line to call. But like I said you in the guide below to manually install the plugin , you just need to find path to your WordPress installation for ... Erica Extra feature questionClosed   Amelia   Updated August 28, 2019 at 11:25am   2 Most recent comment from Miloš Jovanović:Hi Erica,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.The only workaround at th ... evrard de visscher Dropdown list in the background/not visibleClosed   Amelia   Updated August 27, 2019 at 2:27pm   19 Most recent comment from Miloš Jovanović:Hi evrard, Can you please try this CSS #am-confirm-booking > div:nth-child(1) > form > div:nth-child(3) > div > div{ padding: 4%; } #am-confirm-booking > div:nth-child(1) > form > div.am-confirm-b ... ludovic booking for other employeeClosed   Amelia   Updated August 27, 2019 at 2:19pm   6 Most recent comment from Miloš Jovanović:HI ludovic,Does maybe Amelia manager more appropriate role for them?The “Amelia Manager” role has almost the same permissions as an “Administrator” role, but with a few important differences. ... heroseven7 it is not possible to add an internal appointment outside the established working hours,Closed   Amelia   Updated August 27, 2019 at 2:13pm   8 Most recent comment from Aleksandar Vuković:Hi again heroseven7.Yeah, I completely understand. We'll see what our development team will do about this. Hopefully they'll be able to implement it sooner rather than later.Best regards. Martin Time zones selector for customerClosed   Amelia   Updated August 27, 2019 at 11:49am   2 Most recent comment from Miloš Jovanović:Hi Martin,Thank you for your purchase.The best solution for this is to that your client setup the time zone that he/she is in.Set the timezone in the WordPress settings page, the right time zone wher ... Yannis TRIANTAPHYLIDES Limit number of appointments per dayClosed   Amelia   Updated August 27, 2019 at 11:46am   6 Most recent comment from Miloš Jovanović:HI Yannis, Unfortunately we don't have hooks (action and filters) at the moment. What we have is a few JS hooks that is triggered depends on the view: window.beforeAddToCalendarLoaded() window. ... Harald Maximum TicketClosed   Amelia   Updated August 27, 2019 at 10:59am   4 Most recent comment from Miloš Jovanović:HI Harald,You are welcome.Best regards. bradshaw Appointment DurationClosed   Amelia   Updated August 27, 2019 at 9:48am   2 Most recent comment from Miloš Jovanović:Hi bradshaw,Thank you for your purchase.You should go to Amelia settings-> General settings and set Default Time Slot Step:  ( attachment) Best regards. muslihuddin88 Select two time slot at booking wizardClosed   Amelia   Updated August 27, 2019 at 9:12am   2 Most recent comment from Aleksandar Vuković:Hello muslihuddin88.Thank you for your purchase.I am sorry to disappoint you, but unfortunately selecting more than one time slot is not possible with the built-in features of the plugin.Our developm ... Robbie Luo Adding employeeClosed   Amelia   Updated August 27, 2019 at 7:12am   2 Most recent comment from Aleksandar Vuković:Hello rluo502.Thank you for your purchase.There shouldn't be any issues when creating new employees. Please provide me a temporary WP-admin login for your site where this happens, so we could lo ...