As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Richard North Migrating my site with the Amelia pluginClosed   Amelia   Updated August 15, 2019 at 12:57pm   32 Most recent comment from Miloš Jovanović:HI Richard,Ok glad to hear that.If it is possible from your side not to use Defender until ( if possible from our side) we found what can be the issue and what is the reason of conflict.Best regards ... Curtis Cannot migrate websiteClosed   Amelia   Updated August 15, 2019 at 7:20am   13 Most recent comment from Miloš Jovanović:Hi Curtis,Glad to hear that.Best regards. Nino Riazati Options disappear sometimesClosed   Amelia   Updated August 14, 2019 at 11:26am   4 Most recent comment from Miloš Jovanović:Hi Nino,Did you try to deactivate some other plugins maybe>Best regards. Nino Riazati Calendar Length JumpClosed   Amelia   Updated August 13, 2019 at 1:09pm   2 Most recent comment from Isidora Markovic:Hi Nino,Thank you for your purchase.Yes we notice that. I will forward to my dev team to check it out and find some proper solution for this in one of the next updates. In meanwhile, you can use some ... Roxane Leroy Tracking Facebook Pixel on buttonClosed   Amelia   Updated August 13, 2019 at 11:28am   4 Most recent comment from Isidora Markovic:Hi Roxane,After clicking on confirm button it will be executed hooks that we provide to you and everything that is in it will be executed. We are not familiar with Facebook Pixel tracking program so ... Jourdan Appointment next day reminderClosed   Amelia   Updated August 13, 2019 at 10:19am   7 Most recent comment from Jourdan:Hi,Sorry but it's too late. I give up using your plugin that does not meet my expectations mrlostinmiami I can't connect any services to employeeClosed   Amelia   Updated August 13, 2019 at 9:21am   17 Most recent comment from Miloš Jovanović:Hi mrlostinmiami,Time is related to the time zone that is set in the WordPress settings page.Can you please check if the time zone in the WordPress settings page is the correct one that you are in it ... TI Soucy Recurring appointment and employees managementClosed   Amelia   Updated August 12, 2019 at 4:07pm   2 Most recent comment from Miloš Jovanović:Hi TI Soucy,Thank you for your purchase.Recurring appointments will be our next major feature that we will work on after we release the Multiple locations for employee feature ( which was more voted ... Trimor Sadiku Next Update?Closed   Amelia   Updated August 12, 2019 at 1:57pm   2 Most recent comment from Miloš Jovanović:HI Trimor,Thank you for your purchase.New update is planned to be released and to be live tomorrow.Best regards. Steve McMillen Multiple BookingsClosed   Amelia   Updated August 12, 2019 at 12:42pm   6 Most recent comment from Miloš Jovanović:HI Steve,Sorry for late response, we are not working on weekends.1) any way to allow multiple appointments to be made for the same employee on the at the same time?If you mean something like bulk bo ... Jelmer ActivationClosed   Amelia   Updated August 12, 2019 at 12:01pm   2 Most recent comment from Miloš Jovanović:HI Jelmer,Thank you for your purchase.You need to download premium version form email that you get when you make this purchase(some hostings treat it like a Spam so please check your Spam folder as w ... Temper AmeliaClosed   Amelia   Updated August 12, 2019 at 11:52am   4 Most recent comment from Miloš Jovanović:Hi Temper,You are welcome.Best regards. vincentaudeval SMTPClosed   Amelia   Updated August 12, 2019 at 9:50am   2 Most recent comment from Miloš Jovanović:Hi vincentaudeval,Thank you for your purchase.Sorry for late response, we are not working on weekends.In some cases, the hosting provider doesn't allow any other SMTP (like gmail) other than the ... Norma Sit Discount Codes?Closed   Amelia   Updated August 12, 2019 at 8:34am   4 Most recent comment from Miloš Jovanović:HI Ana,We do not have a timeline or precisely the date when this feature will be released, but all as I know is that this is one of the most requested one features, and it will be on high priority t ... Jourdan Working hours offClosed   Amelia   Updated August 12, 2019 at 8:31am   7 Most recent comment from Miloš Jovanović:HI Jourdan,Glad to hear that. You are welcome.Best regards.