As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Andrius Google / Facebook conversion trackingClosed   Amelia   Updated October 9, 2019 at 3:24pm   4 Most recent comment from [deleted]:Hello Andrius,  You are welcome! Great, glad to hear it worked! If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  chosecz Meeting over one dayClosed   Amelia   Updated October 9, 2019 at 3:19pm   2 Most recent comment from [deleted]:Hello chosecz,Thank you for your purchase!Unfortunately, you can't make a service that long (two days) in Amelia at the moment. I thought of making a service 23 hours and extras another 23 h bu ... HandelshuysDoetinchem calculation extra'sClosed   Amelia   Updated October 9, 2019 at 1:09pm   6 Most recent comment from [deleted]:Ok, thanks for your suggestion! We will write this down in our to-do list for one of our future releases!If you have any other questions or concerns feel free to open a new ticket and we will gladly h ... Daniel Colour change not workingClosed   Amelia   Updated October 9, 2019 at 12:53pm   2 Most recent comment from [deleted]:Hello Daniel, I see that you have opened another ticket for the same issue and that my colleague answered it so I will close this oneIf you have any other questions or concerns feel free to open a ne ... raymond0000 Clark Booking form now not displayedClosed   Amelia   Updated October 9, 2019 at 11:59am   4 Most recent comment from [deleted]:Hello raymond0000,This can't happen just like that, as you said by itself, in Amelia. Could you please tell me have you changed something in your database, that maybe affected this? Or change ... Karen Allen Event notification emailsClosed   Amelia   Updated October 9, 2019 at 11:58am   2 Most recent comment from Aleksandar Vuković:Hi Karen.Thank you for your purchase, and for those kind words.Can you, please, check if the address is being saved?I'm asking this because I see this:This is a Google warning, which indicates y ... Peter Merge FieldsClosed   Amelia   Updated October 9, 2019 at 10:04am   6 Most recent comment from Miloš Jovanović:Hi Peter,We tried to reproduce the problem on our dev sites but everything is looking good.Is it possible to provide me the credentials of your site so I can make a fake appointment and see the emai ... Graphite Biz Different hours Per locationClosed   Amelia   Updated October 8, 2019 at 1:40pm   4 Most recent comment from [deleted]:Great! You are welcome, glad I could help.If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Tania & John PaymentsClosed   Amelia   Updated October 8, 2019 at 8:49am   8 Most recent comment from [deleted]:Hello Tiffany, You can't charge the remainder through Amelia payment options - since this would be on-site payment - on-site meaning offline, when the customer comes to the appointment.There are ... Leah Matthews Service DurationClosed   Amelia   Updated October 8, 2019 at 8:27am   4 Most recent comment from [deleted]:Hello Leah, Thank you for your purchase!Great, glad you figured it out If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  Rich Deane Time Pick Jump on MobileClosed   Amelia   Updated October 8, 2019 at 5:41am   5 Most recent comment from Aleksandar Vuković:Hi again Rich.Glad to hear that it fixed the issue.I don't know how an update got through without this fix. Probably some conflict came up. I'll have to see that with my developers.Anyway, ... Rich Deane Multiple LocationsClosed   Amelia   Updated October 7, 2019 at 3:57pm   4 Most recent comment from [deleted]:Hello Rich, You can vote here If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  Elis Mar Einarsson Workhours at 1h intervals not goodClosed   Amelia   Updated October 7, 2019 at 3:50pm   6 Most recent comment from [deleted]:You are welcome! Glad I could help If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  Agamax79 Recharge for SMSClosed   Amelia   Updated October 7, 2019 at 3:44pm   8 Most recent comment from TIFFANY GIPSON:How many SMS are send for the credit rates? I don't see anything on the site explaining that. I may have to cancel this upgrade, this was a must for my client. Now I will have to tell her she has ... fatii Service titleClosed   Amelia   Updated October 7, 2019 at 1:50pm   2 Most recent comment from [deleted]:Hello fatii, Some of our users were asking for some solution because they had longer titles and this wasn't nicely shown on the front-end, so our designers made this solution with (....). When ...