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Public Tickets

Reagan Wilson Can I send a different email based off type of serviceClosed   Amelia   Updated March 14, 2019 at 12:10pm   2 Most recent comment from Miloš Jovanović:HI Reagan,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.It would be great if yo ... catiekue Terms and ConditionsClosed   Amelia   Updated March 14, 2019 at 10:37am   5 Most recent comment from Isidora Markovic:Hi catiekue, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Rev ... iokinpardo Appointment visible while canceled and rejected?Closed   Amelia   Updated March 14, 2019 at 10:36am   2 Most recent comment from Isidora Markovic:Hi iokinpardo,Thank you for your purchase.That is normal behavioral of the plugin for canceled or rejected appointments, because when customer  cancel the appointment it will become available for ot ... iokinpardo How to show translations?Closed   Amelia   Updated March 14, 2019 at 10:18am   2 Most recent comment from Isidora Markovic:Hi iokinpardo,Thank you for your purchase.Yes if you set Spanish as Site language in WordPress settings all strings will be translated. (attachment)If some strings are not translated (can happened wh ... Yourphysio online Appointment Follow UpClosed   Amelia   Updated March 13, 2019 at 4:49pm   4 Most recent comment from Isidora Markovic:Hi Yourphysio,Yes from some reason settings for that time in database was not saved properly. We change that and now time schedule for appointment follow up is working fine. (attachment)Please check ... Chrisnu Error adding employeeClosed   Amelia   Updated March 13, 2019 at 2:30pm   4 Most recent comment from Isidora Markovic:Hi Chrisnu,After investigation, we found that some tables in database use different prefix (wpbk instead of wp) in Foreign keys which cause the issue. We fix that and now plugin is working fine you c ... shahid_2dk Calender doesn't load on frontendClosed   Amelia   Updated March 13, 2019 at 2:25pm   8 Most recent comment from Isidora Markovic:Hi shahid_2dk, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. If you are satisfied with our plugin or support, we'd greatly apprec ... Roxane Leroy Conversion trackingClosed   Amelia   Updated March 13, 2019 at 1:53pm   11 Most recent comment from Isidora Markovic:Hi JulienLike I said in previous ticket about the future questions: When you are posting on ticket that are not yours or have questions or issues which are not related to the title of the active tic ... Beth Sanders Stripe PaymentClosed   Amelia   Updated March 13, 2019 at 1:46pm   4 Most recent comment from Miloš Jovanović:Hi Beth,Sorry for late response we had company yearly meetings in the past 3 days.When you enable stripe payment the credit card option will be visible on the booking page , as I can see Credit card ... Beth Sanders Stripe IntegrationClosed   Amelia   Updated March 13, 2019 at 1:34pm   2 Most recent comment from Miloš Jovanović:HI Beth,Thank you for your purchase.I just saw that you opened a same ticket so I will close this one and we can continue on other one.Best regards. frank_fuenfstueck Shortcode is not working anymoreClosed   Amelia   Updated March 13, 2019 at 11:55am   2 Most recent comment from Miloš Jovanović:HI frank_fuenfstueck,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s th ... LukeDanielson Change pricing labelsClosed   Amelia   Updated March 13, 2019 at 11:51am   2 Most recent comment from Isidora Markovic:Hi LukeDanielson,Thank you for your purchase.Yes in Label settings you can only change it for "Employees" and "Services." You can change it by modifying core files of plugin.In file wp-content/plugi ... kathrynhas Sending appointments to two accountsClosed   Amelia   Updated March 13, 2019 at 11:42am   4 Most recent comment from Isidora Markovic:Hi kathrynhas,Like I explain in previous post we have in plan to implement feature that will be possible to send all notification on one master email account(it will not be possible to write appointm ... Chante Google CalendarClosed   Amelia   Updated March 13, 2019 at 11:26am   2 Most recent comment from Miloš Jovanović:HI Chante,Thank you for your purchase.Can you please tell me did you set the correct timezone in your WordPress settings page?Also tell me did you checked the option in Amelia General settings Show ... katerina123456 PLEASE HIDE BLUE ROUND WITH LETTERS IN ITClosed   Amelia   Updated March 13, 2019 at 11:15am   7 Most recent comment from Miloš Jovanović:HI Katerina,Glad to hear that the pleasure is all mineAnd sorry again for the delay of the replies.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a ...