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Public Tickets

fbguillot Translation not happeningClosed   Amelia   Updated November 22, 2018 at 2:48pm   9 Most recent comment from Miloš Jovanović:Hi fbguillot,Glad to hear that Milan was able to help you.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. The ... Yourphysio online Adding new serviceClosed   Amelia   Updated November 22, 2018 at 11:03am   15 Most recent comment from [deleted]:Hi Yourphysio,I replied to you on your another ticket regarding this issue. We can discuss there. regnep Color field above service detailsClosed   Amelia   Updated November 21, 2018 at 2:30pm   5 Most recent comment from regnep:Great that worked perfectlyKind regardsEivind gorngoo How to translate plugin Thailand languageClosed   Amelia   Updated November 21, 2018 at 10:52am   6 Most recent comment from [deleted]:Hi gorngoo, Is that the only issue why you are requesting the refund? If that is the problem, we can help you to translate employee and service in both languages. As you purchased the plugin on Oc ... david charlton Not workingClosed   Amelia   Updated November 20, 2018 at 4:34pm   10 Most recent comment from Miloš Jovanović:HI david,Glad to hear that you managed to find a solution.Best regards. JAY KIM URGENT - I CAN'T ADD SERVICEClosed   Amelia   Updated November 19, 2018 at 3:41pm   6 Most recent comment from [deleted]:Hi Jay,You are welcome.I am glad to hear that. If you need any help do not hesitate to contact us.Best regards, cccfitness Booking not savedClosed   Amelia   Updated November 19, 2018 at 1:41pm   11 Most recent comment from cccfitness:I have created a new appointment fine.... however last week when I first made the appointment it was fine.. and then I had 2 people book in to the class themselves and it was still fine.... I then did ... aljaz lazar Amelia hiding footerClosed   Amelia   Updated November 19, 2018 at 10:13am   6 Most recent comment from Miloš Jovanović:Hi aljaz lazar,Glad to hear that the issue is gone.As for the issue I will note this and also test it with the Avada and Smooth scrolling option checked, so we can try to see what may cause the issue ... deberson Working hours and days settingsClosed   Amelia   Updated November 16, 2018 at 2:41pm   2 Most recent comment from Isidora Markovic:Hi deberson,Thank you for your purchase.You can change Default Time Slot Step in General settings.This setting allows you to choose a default length for the time slot step, which is used to “grid� ... Mike Cannot add services/locationClosed   Amelia   Updated November 16, 2018 at 10:23am   12 Most recent comment from Miloš Jovanović:HI Mike,I forwarded this to my team, and we will add it on our TODO list.We will consider this to implement for some future updates of the plugin.Thank you for your feedback.Best regards. regnep Gift cardClosed   Amelia   Updated November 16, 2018 at 10:20am   4 Most recent comment from Isidora Markovic:Hi Eivind,It is all right.We notice that you have same question on two tickets and our agent already answer you on first one, so I will close this one.Thank you for understanding.Best regards. mandilynnwrites InstallationClosed   Amelia   Updated November 16, 2018 at 8:46am   6 Most recent comment from [deleted]:Hi mandilynnwrites, It seems that there is a conflict with LearnPress plugin. When it is deactivated, Amelia is working as it should. As I see they are loading all their scripts on all WordPress pag ... OWEN GARRATT embed codesClosed   Amelia   Updated November 15, 2018 at 12:19pm   2 Most recent comment from Isidora Markovic:Hi Owen,Thank you for your purchase.Unfortunately at the moment there’s no built-in solution. Only way that you can embed Amelia on page is with shortcode.At the moment we don't have Zapier integra ... boyboywow Multiple category in shortcodeClosed   Amelia   Updated November 15, 2018 at 11:15am   9 Most recent comment from [deleted]:Hi,Sorry for the delayed answer. We see that you managed to hide the categories on the mobile view too. Is it ok now? negenduust Link in custom fieldClosed   Amelia   Updated November 15, 2018 at 10:48am   2 Most recent comment from [deleted]:Hi negenduust, Unfortunately something like this isn't possible at the moment but as this is a good idea we have just added it in our plans and we will implement an option for adding the link in a c ...