Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay

Public Tickets

Tevaughn RefundClosed   Amelia   Updated May 29, 2019 at 6:47am   2 Most recent comment from Aleksandar Vuković:HI again Tevaughn.We see you opened a duplicate ticket. I have answered there, so I'll close this one.Best regards. Tevaughn RefundClosed   Amelia   Updated May 29, 2019 at 6:46am   2 Most recent comment from Aleksandar Vuković:Hello Tevaughn.Sorry to hear you don't want to use our plugin after purchase.Is there something we may be able to help you with?If, on the other hand, you still wish a refund, you can request it ... Mike Wright Payment testingClosed   Amelia   Updated May 28, 2019 at 1:02pm   3 Most recent comment from Isidora Markovic:Hi Mike,Thank you for your purchase. This is input is Stripe.js library and that library handle all related to this input. I think when you enter the card number from UK, it will recognize that car ... flow-assistance Malicious file FunTest.phpClosed   Amelia   Updated May 28, 2019 at 10:36am   2 Most recent comment from Miloš Jovanović:Hi flow-assistance,Thank you for your purchase. Our plugin using third party packages like Curl client for PHP HTTP requests, and he has dependencies HTTP Message and clue/stream-filter which ... stino00 E-mail not sent booked appointmentClosed   Amelia   Updated May 28, 2019 at 10:34am   4 Most recent comment from Miloš Jovanović:Hi Stijn,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve ... Richard Emails sent to one recipientClosed   Amelia   Updated May 28, 2019 at 9:52am   6 Most recent comment from Aleksandar Vuković:Hi again Richard.You can add the corporate e-mail address ([email protected]) to the last field in Notification settings (see attachment), so all e-mails are being sent to this e-mail addres ... Mike Wright Google calendar not synchronisingClosed   Amelia   Updated May 28, 2019 at 7:52am   2 Most recent comment from Isidora Markovic:Hi Mike,Thank you for your purchase.In order to use 2-way Google synchronization properly your employees should set statuses of the events in their Google calendars as Busy. In that way, time slots ... creatimrp TranslatingClosed   Amelia   Updated May 27, 2019 at 3:01pm   8 Most recent comment from Isidora Markovic:Hi JimKalligas,After investigation, we found out that calendar library that we are using don't have support for all languages. When they update the library it will be available in Amelia as wel ... bambamboole Add additional notification placeholdersClosed   Amelia   Updated May 27, 2019 at 1:57pm   2 Most recent comment from Aleksandar Vuković:Hello bambamboole.Thank you for your purchase.I am sorry to disappoint you, but unfortunately, at the moment you cannot add new placeholders. I have forwarded the request to our development team, so ... Caridad Schwarz Calendar ViewClosed   Amelia   Updated May 27, 2019 at 9:35am   2 Most recent comment from Miloš Jovanović:Hi Caridad,Thank you for your purchase.Sorry to disappoint you but unfortunately there is no option to change the design of the calendar at the moment.We do have in plan to add some more designs for ... Dave Wilks Changing priceClosed   Amelia   Updated May 24, 2019 at 2:59pm   4 Most recent comment from Miloš Jovanović:Hi Dave,Unfortunately something like this is not possible to achieve withe the plugin built in features at the moment.Maybe the workaround would be to make 3 services service 1 , 30minservice 2 , 60 ... Maxime Edit french textClosed   Amelia   Updated May 24, 2019 at 1:50pm   5 Most recent comment from Isidora Markovic:Hi Maxime,You can find this in Label settings as you can read in our documentation on this link.Once you enter the Labels Settings you will see the option Enable Labels Settings which is enabled by ... Yann Limit the number of "products" avaible same timeClosed   Amelia   Updated May 24, 2019 at 1:01pm   2 Most recent comment from Miloš Jovanović:HI Yann,Thank you for your purchase.You can set the maximum capacity to 6 for that service when you edit the service ( attachment) Best regards. Richard Duplicate special dayClosed   Amelia   Updated May 24, 2019 at 12:14pm   2 Most recent comment from Miloš Jovanović:Hi Richard,Thank you for your purchase.Sorry to disappoint you but unfortunately special days must be entered manually, there is no option at the moment to use copy paste and just change the date.It ... misterwoodman Woodruff Meetings sometimes book on Google Calendar "busy" timesClosed   Amelia   Updated May 24, 2019 at 12:08pm   17 Most recent comment from Miloš Jovanović:Hi misterwoodman,The only thing that comes through my mind is that if the employee Dawn have more events in the calendar that is defined in the settings.But you mentioned that Dawn does not have tha ...