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Public Tickets

Tania & John adding extras to servicesClosed   Amelia   Updated December 9, 2019 at 4:29pm   2 Most recent comment from [deleted]:Hello Tania,In Version 2.3.1 we added this featureFeature: Added option for Extras so the admin can choose whether the quantity will be multiplied for each additional person added into the appointme ... Renato Fiuza Side painel show blankClosed   Amelia   Updated December 9, 2019 at 3:07pm   14 Most recent comment from [deleted]:Great, glad to hear that the issue is goneYou are welcome! Unfortunately, issues like conflicts with third party plugins or themes are always possible due to the nature of WP.If you have any other qu ... Remko Sieben Add event attendee manually (without paying)Closed   Amelia   Updated December 9, 2019 at 2:31pm   5 Most recent comment from Aleksandar Vuković:Great news, Remko.Thanks for letting me know.The issue will be resolved with the next update, so no need to remember this. Alan Rep no supportClosed   Amelia   Updated December 9, 2019 at 2:20pm   2 Most recent comment from Aleksandar Vuković:Hello Alan.Sorry for the late response, but our working hours are Mon - Fri from 10:00 - 17:00 CET. We respond to tickets in the order in which they came in, not prioritizing anyone.I responded to you ... Rey Valera Plugin Not WorkingClosed   Amelia   Updated December 9, 2019 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello Rey.Thank you for your purchase, and sorry for the inconvenience.Please tell me have you created employees and services? Have you assigned employees to those services, and do employees have wor ... Arvynn Lleno Double booking issue between Amelia and GMAILClosed   Amelia   Updated December 9, 2019 at 10:11am   2 Most recent comment from Aleksandar Vuković:Hello again Arvynn.I already responded to the other ticket, but we can continue here if it's easier for you.Please provide me a temporary WP-admin login for your site where this happens, so we c ... Antal Hendrix van Spronsen iDeal with StripeClosed   Amelia   Updated December 6, 2019 at 5:40pm   2 Most recent comment from Aleksandar Vuković:Hello Antal Hendrix van SpronsenWe already received some requests to implement iDeal, so our team is investigating and prepairing Amelia for this integration.I cannot tell you when it will be impleme ... Sylvain Issue to customize fieldsClosed   Amelia   Updated December 6, 2019 at 4:46pm   2 Most recent comment from Aleksandar Vuković:Hello Sylvain.Thank you for your purchase.I suppose that you are logged in and that your data is already saved in database, which is reason why your data in booking form are disabled and already fill ... Laura Scheduling start timesClosed   Amelia   Updated December 6, 2019 at 4:02pm   2 Most recent comment from [deleted]:Hello Laura, You need to change the 'Default Time Slot Step' to 15 minutes which you will find in Amelia -> Settings -> General Settings in order to have the available times on 15 minutes. ... Dominik Mukrecki Amelia and WooCommerce - blocking slots before order fulfillmentClosed   Amelia   Updated December 6, 2019 at 3:52pm   2 Most recent comment from [deleted]:Hello Dominic, Thank you for your purchase. Unfortunately, there isn't an option to block the time before the order is fulfilled in Amelia with its current built-in features. But I assume thi ... atws WooCommerce integration and couponsClosed   Amelia   Updated December 6, 2019 at 7:45am   2 Most recent comment from Aleksandar Vuković:Hello atwsThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.WooCommerce coupons are being calcul ... Elisabeth Half hours in appointmentsClosed   Amelia   Updated December 6, 2019 at 7:10am   4 Most recent comment from Aleksandar Vuković:You're welcome Elisabeth.Sorry I couldn't be of any more assistance about this. We've got new customer and employee cabinets waiting to be released in December, so you'll be able t ... Fortuna Tsounis Event booking doesn't workClosed   Amelia   Updated December 6, 2019 at 6:30am   4 Most recent comment from Aleksandar Vuković:Hi again Fortuna.I'm glad to hear about the original problem.As for the events - Since you have the events on Tue; Thy and Sat, that would mean you have to create 3 separate events. It's not ... Preeti Not able to save services after editing the content.Closed   Amelia   Updated December 5, 2019 at 6:29pm   6 Most recent comment from Aleksandar Vuković:Awesome Preeti.Thanks for confirming. You're welcome, of course.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Elisabeth Bookings for 1,5 days possible?Closed   Amelia   Updated December 5, 2019 at 3:01pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Elisabeth.I'm sorry I couldn't be of any more assistance about this.