As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Kahlil Nagi Phone FieldClosed   Amelia   Updated May 25, 2020 at 12:44pm   4 Most recent comment from Miloš Jovanović:Hi Kahlil,Ok you can use this code  #am-confirm-booking > div:nth-child(1) > form > div.am-confirm-booking-data.el-row > div:nth-child(5) > div{display:none;}you can put it directly on your page bet ... Dylan Displaying events list In categoriesClosed   Amelia   Updated May 25, 2020 at 12:39pm   2 Most recent comment from Miloš Jovanović:HI Dylan,Thank you for your purchase.Unfortunately there is no option to display events in categories at the moment.We do have in plan to add more booking forms and designs for events for future upda ... Dylan RefundClosed   Amelia   Updated May 25, 2020 at 12:31pm   2 Most recent comment from Miloš Jovanović:HI DylanWe are sorry to hear that you don't find Amelia suitable for your business.  In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you ... Dylan Moss Amelia with elementorClosed   Amelia   Updated May 25, 2020 at 12:16pm   2 Most recent comment from [deleted]:Hello Dylan Moss, Thank you for your purchase and apologies for replying late, we are not working on weekends. Could you please tell me in more details what is the exact issue you are experiencing ... Cyriel Devos blocking hours at working dayClosed   Amelia   Updated May 25, 2020 at 11:51am   2 Most recent comment from Aleksandar Vuković:Hello CyrielWith Special Days, you can actually define different working hours for that day.For example:That day (May 30th) will have working hours from 09 - 12, and from 15 - 18. Between that no appo ... Monweb redundant appointmentClosed   Amelia   Updated May 25, 2020 at 11:46am   2 Most recent comment from Aleksandar Vuković:Hello MonwebThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment people can only book ... John-Lloyd Hamlet Hidding employeeClosed   Amelia   Updated May 25, 2020 at 11:34am   6 Most recent comment from Aleksandar Vuković:You're welcome John-LloydGlad I could be of service!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Simona Nicoleta Hauca different price eventsClosed   Amelia   Updated May 25, 2020 at 11:29am   2 Most recent comment from Aleksandar Vuković:Hello SimonaYou can't change price per event, unfortunately. Each event needs to have its own price, so you would need to create a separate event with different pricing. Marcus Buffer TimeClosed   Amelia   Updated May 25, 2020 at 11:00am   13 Most recent comment from Ursula Elmes:perfect thanks, that works! Omar Bolzan Amelia coupons does not work on mobileClosed   Amelia   Updated May 25, 2020 at 10:43am   9 Most recent comment from [deleted]:Hello IOLASconsulting,  Apologies for replying late, we are not working on weekends.  We weren't able to reproduce the issue.  If you have an issue with Coupons on your booking form please ... unsuns06 Change Default Calendar View in BackendClosed   Amelia   Updated May 25, 2020 at 10:41am   2 Most recent comment from [deleted]:Hello unsuns06, Apologies for replying late, we are not working on weekends.Unfortunately, there isn't a possibility to change the default view option in the back-end Calendar in Amelia with i ... Clem2703 Stripe secure payment imageClosed   Amelia   Updated May 25, 2020 at 10:41am   2 Most recent comment from Aleksandar Vuković:Hello ClemThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can edit innerHTML and add it, b ... murray2504 Add Logo to emailsClosed   Amelia   Updated May 25, 2020 at 10:17am   2 Most recent comment from Aleksandar Vuković:Hello there.You can add the logo using the image icon when you're editing the Notifications: Marianne Amelia cannot send e-mailsClosed   Amelia   Updated May 25, 2020 at 9:47am   2 Most recent comment from Aleksandar Vuković:Hello MarianneThank you for your purchase.Issues like this usually occur when your website has PHP version less than 7.Please update the PHP version to v7 or above, and it should work fine after that. miraki_studios QuestionsClosed   Amelia   Updated May 25, 2020 at 9:37am   9 Most recent comment from Aleksandar Vuković:Thanks SerenaIt's right here:The page is scrolling beautifully now.