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Public Tickets

Ethan Sagar Cannot Add employeeClosed   Amelia   Updated November 6, 2019 at 1:48pm   7 Most recent comment from Aleksandar Vuković:Great news, Ethan.You're welcome, glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ernst Lüdemann German translation not working as expectedClosed   Amelia   Updated November 6, 2019 at 1:28pm   4 Most recent comment from Aleksandar Vuković:Hello again Ernst.Well, that should've been resolved with deactivating the Labels settings. Another option is that there is an instance of "service" in the .po file which isn't translated.I ... JustDoIt123 Customer Dashboard personal accountClosed   Amelia   Updated November 6, 2019 at 1:00pm   2 Most recent comment from [deleted]:Hello JustDoIt123,Yes, you can. You can give them Amelia Customer role which enables your customers to see their appointments in the back-end calendar, and on the appointments list, and also e ... Karen Allen Customer list of RSVPs?Closed   Amelia   Updated November 6, 2019 at 10:59am   2 Most recent comment from [deleted]:Hello Karen, You are welcome! We are glad you find Amelia good and lovable Unfortunately, there isn't a shortcode for this in Amelia, it is not possible to show events for which customer has RS ... David ThomasClosed   Amelia   Updated November 6, 2019 at 9:00am   4 Most recent comment from [deleted]:Hello Thomas, You are welcome.You can always download the plugin from out store when you login with the credentials that you got in the email when you made the purchase. If you have any other question ... Holly Neumann WP UserClosed   Amelia   Updated November 6, 2019 at 8:47am   2 Most recent comment from [deleted]:Hello Holly Neumann,If you want to connect the Amelia Employee to a WP User, they need to have Amelia Employee role in WP Users. In some cases, plugins for assigning more user roles to one WP User, li ... Tania & John UpdateClosed   Amelia   Updated November 5, 2019 at 10:41am   4 Most recent comment from [deleted]:Hello Tania, I tried to login but couldn't. But I believe I will not need them now, since we deactivated your purchase code, so please try activating it now in Amelia. Hope everything will wor ... justgonz Cannot enter appointment manually from backendClosed   Amelia   Updated November 5, 2019 at 9:57am   15 Most recent comment from [deleted]:You are welcome! If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Erin Leigh InstallingClosed   Amelia   Updated November 5, 2019 at 9:11am   2 Most recent comment from [deleted]:Hello Erin Leigh, Thank you for your purchase!Please note that our plugin have a size of around 6 MB so if you are not able to upload the plugin through WordPress plugins page, then you need to inc ... raphael lacoste coupon eventsClosed   Amelia   Updated November 5, 2019 at 8:46am   2 Most recent comment from Aleksandar Vuković:Hello Raphael.Sorry about the inconvenience.There's a bug that got through in the last update. I'm attaching the whole installation .zip folder, so please deactivate/delete Amelia and insta ... Dongyeup Shin RefundClosed   Amelia   Updated November 5, 2019 at 8:14am   6 Most recent comment from Aleksandar Vuković:Hello again Dongyeup ShinI replied to the other ticket you created explaining how you should ask for a refund:https://tmsplugins.ticksy.com/ticket/2203861/You need to log into http://store.tms-plug ... Linda can I reuse uninstalled licence?Closed   Amelia   Updated November 4, 2019 at 2:05pm   2 Most recent comment from [deleted]:Hello Linda, Thank you for your purchase!Yes, you can. When you want to change your site to production, just deactivate the purchase code /license in Amelia -> Settings -> Activation Settings on th ... Nur Hafiz Ramadhona I can not Map Amelia Employee to a Wordpress UserClosed   Amelia   Updated November 4, 2019 at 1:53pm   6 Most recent comment from [deleted]:Hello Nur Hafiz Ramadhona, You are welcome!When you create the employee, you can add only one Location (one default location) in the Details section, but when you go to the 'Work Hours' se ... Sam Uddin Plugin ExtensionClosed   Amelia   Updated November 4, 2019 at 1:52pm   4 Most recent comment from Aleksandar Vuković:Hello Kostas.That is correct - we do not provide source code.JS files are modified (minimized) in public version of plugin (in our development environment is accessible), but unfortunately I can not ... Terry O'Connor Cancelled/No-show appointments lose deposits (e.g. <12hrs notice)Closed   Amelia   Updated November 4, 2019 at 1:43pm   2 Most recent comment from [deleted]:Hello Terry, Thank you for the suggestion! I will add it in our to-do list. If there are more feature requests such as this one, we will definitely consider implementing it in the future. We have a l ...