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Public Tickets

Mark Hullin Employee StatusClosed   Amelia   Updated June 24, 2019 at 8:04am   2 Most recent comment from Isidora Markovic:Hi Mark,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.This feature can not be changed manually, it dep ... flow-assistance Choose category before serviceClosed   Amelia   Updated June 24, 2019 at 7:40am   4 Most recent comment from Isidora Markovic:Hi Trimor,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately at the moment there’s no built-in solution. However, it ap ... Vincent PO files (Language) & form design can't be updatedClosed   Amelia   Updated June 24, 2019 at 7:37am   14 Most recent comment from Isidora Markovic:Hi Vincent,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Thank you so much for great review. It means a lot to us.Best regards. Coco CouponClosed   Amelia   Updated June 21, 2019 at 2:48pm   2 Most recent comment from Aleksandar Vuković:Hello Coco.Thank you for your purchase.I am sorry to disappoint you, but unfortunately we do not have that option yet.You can add the usage limit as to how many times that coupon can be used, but the ... Elise Caron Website jumps to the button of the website after picking the dateClosed   Amelia   Updated June 21, 2019 at 2:33pm   11 Most recent comment from Aleksandar Vuković:Thank you both for this info.It will be forwarded to our developers, so they can fix it for one of our next releases.Thanks for your understanding, and patience.Best regards. Márcio Cristiano Bento Remove country code from phone numberClosed   Amelia   Updated June 21, 2019 at 11:48am   2 Most recent comment from Isidora Markovic:Hi Márcio,Thank you for your purchase.You have option Default phone country code: in General settings. You can choose a specific country code for the phone numbers, otherwise, you can choose the � ... Amy Import appointmentsClosed   Amelia   Updated June 21, 2019 at 10:08am   2 Most recent comment from Miloš Jovanović:Hi Amy,Thank you for your purchase.At the moment there is no possible way to import the customers or employees.You will need to add them manually.Best regards. Agenceweb_Giannarelli Add reviews for employeesClosed   Amelia   Updated June 21, 2019 at 9:54am   2 Most recent comment from Miloš Jovanović:Hi David,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.I will add your suggestio ... Wade Boyes Amelia not recognising WP UsersClosed   Amelia   Updated June 21, 2019 at 8:54am   4 Most recent comment from Aleksandar Vuković:Hi again wboyes.WordPress will not allow you to create two users with the same e-mail address:You can change the user role in main WordPress settings, though.Best regards. Giulio CustomizationClosed   Amelia   Updated June 21, 2019 at 6:30am   2 Most recent comment from Isidora Markovic:Hi Giulio,Thank you for your purchase. Sorry for late response, Please note that from Thursday 20th of June until Saturday 22nd of June we are at WordCamp Europe conference. Because of this, there w ... Diego Arcos Add to Calendar option missingClosed   Amelia   Updated June 19, 2019 at 3:07pm   13 Most recent comment from Diego Arcos:Great!! thank you so much for you help. Remko Sieben Multiple dates (options) connected to 1 eventClosed   Amelia   Updated June 19, 2019 at 12:42pm   4 Most recent comment from Isidora Markovic:Hi Remko,Bogdan is out of office today and I will help you.Unfortunately at the moment there’s no built-in solution. At the moment you can create event for each weekend and like that customers will ... Flip Thillmann Custom fields in emailClosed   Amelia   Updated June 19, 2019 at 11:38am   4 Most recent comment from Aleksandar Vuković:Hey Flip.No worries, glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. Niccolo Cancelled Events and Confirmation emailClosed   Amelia   Updated June 19, 2019 at 11:02am   9 Most recent comment from Isidora Markovic:Hi Niccolo,You are welcome.At the moment that is not possible.Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests ... Luciano Amelia updateClosed   Amelia   Updated June 19, 2019 at 9:14am   6 Most recent comment from Temper:I followed the instructions given to update the plugin and cleared the server cache. It work and all the old settings are still there.