Public Tickets
Remko Sieben
Google appointment doesn't take Daylight Saving Time changes into accountClosed
Amelia
Updated October 30, 2019 at 10:31am
4
Most recent comment from [deleted]:Hello Remko, Great, glad to hear that ! Thanks for letting us know!If you have any further questions or concerns feel free to open a new ticket and we will gladly help,
Jérôme Trehin
sms notificationClosed
Amelia
Updated October 30, 2019 at 10:20am
2
Most recent comment from Aleksandar Vuković:Hello JérômeFor the Appointment Next Day Reminder to work, you have to create a cron job.My advice would be to use the WP Crontrol plugin, and then follow these instructions:In the Tools -> Cron ...
Laura Kellogg kellogg
calendarClosed
Amelia
Updated October 30, 2019 at 9:13am
4
Most recent comment from Aleksandar Vuković:Hi again Laura.Yeah, unfortunately we don't have that view yet. I will check with our developers and see if it is on our "to-do" list, and if it isn't we will add it for one of our future r ...
Nishant Raj
How to download customers' contact detailsClosed
Amelia
Updated October 29, 2019 at 12:19pm
14
Most recent comment from Aleksandar Vuković:You're welcome, Nishant Raj.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
MARCOS FRAVEGA
troubleClosed
Amelia
Updated October 29, 2019 at 10:55am
4
Most recent comment from Aleksandar Vuković:Hi again Marcos.If you set up the category, service and an employee, it should be displaying. I haven't worked with Newman theme, so I cannot provide any suggestions at this point.Please provid ...
thomas faidix
problemsClosed
Amelia
Updated October 29, 2019 at 8:36am
6
Most recent comment from Aleksandar Vuković:Hi again Thomas.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and re ...
Ken Jackson
Problem with pricing and schedulingClosed
Amelia
Updated October 28, 2019 at 4:12pm
4
Most recent comment from [deleted]:Hello Ken, Great You are welcome! Thank you for the kind words, we are glad you find Amelia suitable for your business!If you have any other questions or concerns feel free to open a new ticket and ...
Adam
CalendarClosed
Amelia
Updated October 28, 2019 at 4:10pm
4
Most recent comment from [deleted]:Hello Adam, Great, glad to hear you managed to solve your issue. would like to know more about the details of the person who made the appointmentYou can add the placeholders from the 'Notificat ...
Andrius
Pending appointment – notify admin onlyClosed
Amelia
Updated October 28, 2019 at 4:03pm
8
Most recent comment from [deleted]:Hello Andrius, To enable auto update you need to add the purchase key in the Activation Settings Dialog in Amelia -> Settings -> Activation. There were some issues with the auto updates on some ser ...
Antoine SINIC
amelia problemsClosed
Amelia
Updated October 28, 2019 at 3:46pm
11
Most recent comment from [deleted]:Hello Antoine,
For the phone and email fields:
The phone field is normal to be like that, it will always have some example of the phone number of the country which is chosen. But, the email field is ...
James Webber-Salmon
Creating block bookingsClosed
Amelia
Updated October 28, 2019 at 2:14pm
4
Most recent comment from [deleted]:You are welcome, James If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
James Webber-Salmon
Cannot activate pluginClosed
Amelia
Updated October 28, 2019 at 10:40am
20
Most recent comment from [deleted]:Hello James, You are welcome!Great, glad yo hear everything works well now.If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Colin Vallan
Do you need support for the Amelia plugin?Closed
Amelia
Updated October 28, 2019 at 10:05am
2
Most recent comment from [deleted]:Hello Colin, Apologies for replying late, we are not working on weekends. Sorry about this message, it was sent to you by mistake. This doesn't refer to nor affect in any case the AppSumo deal ...
Lisa Bergmann
Payment Option of my eventsClosed
Amelia
Updated October 25, 2019 at 1:31pm
2
Most recent comment from [deleted]:Hello Lisa, Unfortunately, it is not possible to set different prices for one event in Amelia at the moment. I will add your vote for this features request in our to-do list. The most requested featu ...
Kainan
RefundClosed
Amelia
Updated October 25, 2019 at 6:35am
2
Most recent comment from [deleted]:Hello Kainan, Sorry to hear that you haven't found Amelia suitable for your business. Is there anything that we can help you out with, any questions or concerns? In order to request for a refu ...