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Public Tickets

Kim ABOUT IMPORTING DBClosed   Amelia   Updated June 10, 2019 at 7:14am   2 Most recent comment from Isidora Markovic:Hi Kim,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve. Can you please explain me in little more details and send me some example/screenshot/screenc ... Roxane Leroy Support priceClosed   Amelia   Updated June 7, 2019 at 3:44pm   4 Most recent comment from Isidora Markovic:Hi Roxane,Like I explain in previous post we increase price of our plugins to prevent new purchases through Envato as we plan to leave this marketplace.Please note that discount will be only for Dev ... wsc Minimum time required before bookingClosed   Amelia   Updated June 7, 2019 at 2:13pm   6 Most recent comment from Aleksandar Vuković:Hey wsc.You're welcome. Glad I could help.Great to hear you got it fixed. If you have any more questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regard ... Ricardo Maluf Can't display shortcodesClosed   Amelia   Updated June 7, 2019 at 2:05pm   6 Most recent comment from Aleksandar Vuković:Good deal Ricardo.Thanks for letting me know.If there's anything else we can help you with, please feel free to open a new ticket, and we'll gladly help.Best regards. Sue Earnshaw Restrict who can make appointmentsClosed   Amelia   Updated June 7, 2019 at 12:53pm   2 Most recent comment from Aleksandar Vuković:Hello Sue.Thank you for your purchase.If you don't want the clients to be able to book an appointment, you can simply avoid creating a page where the booking form is. This is the only way to res ... Felipe Castro had to delete de pluginClosed   Amelia   Updated June 7, 2019 at 11:39am   2 Most recent comment from Aleksandar Vuković:Hello again Felipe.You can update plugin from WordPress Plugins page (deleting the plugin and upload it again) or to update the plugin manually with FTP by following these steps: 1.) Download zip f ... andrepa3303 Need to register info collected from booking form into a databaseClosed   Amelia   Updated June 7, 2019 at 10:06am   2 Most recent comment from Miloš Jovanović:Hi Nathalia,Thank you for your purchase.Sorry to disappoint you but at the moment we do not have integration with the plugin built in features at the moment.We will certainly work on more integrations ... Andreas TranslationClosed   Amelia   Updated June 7, 2019 at 9:49am   2 Most recent comment from Aleksandar Vuković:Hello Andreas.Unfortunately at the moment something like this is not possible. I don't know how we can add support for translation of these string, because they are dynamically added and doesn� ... Reece Appointment Status OrdersClosed   Amelia   Updated June 6, 2019 at 1:31pm   5 Most recent comment from Aleksandar Vuković:Hello Reece.Ah, sorry for misunderstanding - that's a whole different process.Unfortunately, payment is being processed when they complete the booking - doesn't matter if you set the appoin ... misterwoodman Woodruff upgradingClosed   Amelia   Updated June 6, 2019 at 1:24pm   6 Most recent comment from Aleksandar Vuković:Hello again misterwoodman.We can offer you a one-time 70% discount for the Pro version. You will continue to have support one year after purchase, and of course all upcoming updates.The subscription ... Gennaro Giordano Manager Can see only specific employees and serviceClosed   Amelia   Updated June 6, 2019 at 10:36am   3 Most recent comment from Miloš Jovanović:Hi Gennaro,Thank you for your purchase.Here is the link of our documentation where you can see what every role does.The “Amelia Manager” role has almost the same permissions as an “Administrator ... Cole Gammer Booked appointments still showing on page and are being booked by other clientsClosed   Amelia   Updated June 6, 2019 at 9:32am   2 Most recent comment from Isidora Markovic:Hi Cole,Thank you for your purchase.Sorry for inconvenience,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Gregory Patier Wrong Appointment Date In Cancellation NotificationClosed   Amelia   Updated June 6, 2019 at 8:06am   2 Most recent comment from Isidora Markovic:Hi Gregory,Thank you for your purchase.Yes there is an issue on our side with that date in cancellation notifications and it is forward to my development team to investigate and it will be fixed for ... Brendan plugin setup: book multiple slotsClosed   Amelia   Updated June 6, 2019 at 7:57am   2 Most recent comment from Isidora Markovic:Hi Brendan,Thank you for your purchase.Unfortunately at the moment it is not possible to book multiply appointments. We have that feature on our road map, but there is a few features that have high p ... Grupo Mercadeo It is possible to send an appointment to Amelia from a POST or GET request from an external program or through API.Closed   Amelia   Updated June 5, 2019 at 5:56pm   5 Most recent comment from Grupo Mercadeo:Okay,I will be attentive to any novelty.Thank you.