Public Tickets
Humberto
pick date and Time not availableClosed
Amelia
Updated October 22, 2019 at 8:46am
6
Most recent comment from [deleted]:Hello Humberto, You are welcome!Great, glad I could help!If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
digiden
Block Out Appointments for next dayClosed
Amelia
Updated October 22, 2019 at 8:38am
2
Most recent comment from [deleted]:Hello digiden, Thank you for your purchase!For services, you need to enable the option 'Minimum time required before booking:' which you will find in Amelia -> Settings -> General Setting ...
Samuel Bauer
REALLY important feature requestsClosed
Amelia
Updated October 22, 2019 at 5:13am
6
Most recent comment from Samuel Bauer:Dear Aleksandar !GREAT NEWS
Remko Sieben
Schema Markup for eventsClosed
Amelia
Updated October 21, 2019 at 4:11pm
4
Most recent comment from Miloš Jovanović:Hi Remko,Thank you for your explanation.I will forward your suggestion to my team and add it on our TODO list, hopefully we can implement this solution for some future updates of the plugin.Best reg ...
Gustavo Gonzalez
Strong Customer Authentication with StripeClosed
Amelia
Updated October 21, 2019 at 3:36pm
4
Most recent comment from Miloš Jovanović:Hi Gustavo,Aleksandar is currently out of the office so I will help you out.As far as I know there was no response from the Stripe team, but with the latest version there are no any issues with the p ...
Marc Maessen
Translation mismatch, unable to fix itClosed
Amelia
Updated October 21, 2019 at 3:01pm
6
Most recent comment from [deleted]:Thank you, Marc!Looking forward to reading it! If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Bruno Gall
cancellation of appointmentsClosed
Amelia
Updated October 21, 2019 at 2:47pm
4
Most recent comment from [deleted]:Hello Bruno Gall, You are welcome. Yes, it is the same login link for the customers as well - https://mywebsite.com/wp_adminThe difference is inside the WP, the customers will just see their cale ...
Marc Maessen
Backend Events missingClosed
Amelia
Updated October 21, 2019 at 2:23pm
9
Most recent comment from Miloš Jovanović:Hi Marc,Glad to hear that, hope that everything will work fine now.If you have any more questions feel free to open a new ticket.Best regards.
Mark Hullin
Booking ProblemsClosed
Amelia
Updated October 21, 2019 at 2:12pm
2
Most recent comment from [deleted]:Hello Mark, Apologies for replying late, we are not working on weekends. Could you please tell me have you enabled the option "Check customer's name for existing email when booking " in Amelia ...
Carl Condliffe
Payment receipt to customerClosed
Amelia
Updated October 21, 2019 at 1:31pm
2
Most recent comment from [deleted]:Hello HopsNZ, Thank you for your purchase.Unfortunately, this is not something which is processed by Amelia, but by Stripe so you would need to check this out with them. I know that you can see the ...
Robert Culkin
Scheduling Notification (Next Day Reminder)Closed
Amelia
Updated October 21, 2019 at 12:18pm
5
Most recent comment from Miloš Jovanović:Hi Robert,Aleksandar is currently on vacation so I will try to help you out.I noticed that also if you manually enter in the browser URL the cron command everything seems fine ( attachment ) So in ...
Katelyn Ngo
Installment PaymentClosed
Amelia
Updated October 21, 2019 at 12:10pm
2
Most recent comment from [deleted]:Hello [email protected], Unfortunately, installment payments are not supported in Amelia with its current built-in features. There are two payment methods in Amelia - pay everything (once) whil ...
Kevin
I ´m not able to create a service because it doesn’t see any employeeClosed
Amelia
Updated October 21, 2019 at 9:32am
2
Most recent comment from Miloš Jovanović:HI Kevin,Thank you for your purchase.
Sorry for late response, we are not working on weekends.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and tak ...
Jan
responsive cart on smartphoneClosed
Amelia
Updated October 21, 2019 at 9:05am
2
Most recent comment from [deleted]:Hello Jan, Apologies for replying late, we are not working on weekends. Could you please tell me - this is a woocommerce cart, isn't it? Since for this cart you use WooCommerce shortcode, we ca ...
masa77
Cancel notification to employeeClosed
Amelia
Updated October 21, 2019 at 8:18am
6
Most recent comment from [deleted]:Hello masa77, Great, glad to hear that!You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help,