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Public Tickets

Ryan Disable email notifications for one event onlyClosed   Amelia   Updated May 28, 2020 at 12:45pm   5 Most recent comment from [deleted]:You are welcome, Ryan. Glad to see that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. franck client accountingClosed   Amelia   Updated May 28, 2020 at 12:31pm   4 Most recent comment from Miloš Jovanović:HI franck,You can take a look at this link to see how you can create coupons.Best regards. Emmanuel Soyer Frontend Form customizationClosed   Amelia   Updated May 28, 2020 at 12:12pm   10 Most recent comment from [deleted]:You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. kevingbishop Event BookingClosed   Amelia   Updated May 28, 2020 at 12:01pm   10 Most recent comment from Aleksandar Vuković:Hi guysThanks for your feedback Kevin.Tom, please let me know if you have any issues after you're done testing. Tom Where to find shortcode IDsClosed   Amelia   Updated May 28, 2020 at 11:59am   2 Most recent comment from Miloš Jovanović:HI Tom,Thank you for your purchase.At the moment, until we find a proper solution, you can check the ID of the services locations directly in the database.We are currently working on seeing the IDs i ... DM1B Time Zone ConflictClosed   Amelia   Updated May 28, 2020 at 11:55am   2 Most recent comment from [deleted]:Hello DM1B, Thank you for your purchase. Unfortunately, you can't have different time zones for the employees in the back-end of Amelia. Only one timezone can be set and it is the timezone tha ... Li Z Translate content in ameliaClosed   Amelia   Updated May 28, 2020 at 11:30am   2 Most recent comment from [deleted]:Hello Li, I see this is a duplicate ticket, the same as the other one you opened, and my colleague responded to the other ticket. So you can continue the discussion there on this matter and I will c ... Torben Heikel Vinther Map WordPress user to an employeeClosed   Amelia   Updated May 28, 2020 at 11:25am   9 Most recent comment from Aleksandar Vuković:Hello guys.I'm not sure how you were able to add the "Amelia Employee" user role to the Administrator user role, but that shouldn't be possible with the User Role Editor plugin.Any other use ... Emmanuel Soyer Reset all past appointments after testingClosed   Amelia   Updated May 28, 2020 at 10:56am   8 Most recent comment from [deleted]:You are welcome, Emmanuel.  If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Katherine Time zone pickerClosed   Amelia   Updated May 28, 2020 at 10:46am   4 Most recent comment from Aleksandar Vuković:Hello KatherineYou are correct - something like this can't be done with the plugin's built-in features.You would need to manually calculate the time difference, and add the time in back-end ... Marina Rossi SMS price chargedClosed   Amelia   Updated May 28, 2020 at 10:37am   2 Most recent comment from [deleted]:Hello Marina Rossi, This means that the SMS notification took more actual SMS messages to be sent. The Segments column in Amelia -> SMS Notifications, that you will find on your screenshot as well ... Kevin Tracy Notifications no longer sendingClosed   Amelia   Updated May 28, 2020 at 10:35am   6 Most recent comment from Aleksandar Vuković:Hi again KevinIf the test email goes through, so should real ones. They use the same setting, so I don't see a reason why this wouldn't work.I can see you're still on Amelia 2.5, but ... Honey Goyal Amelia WooCommerce Email DetailsClosed   Amelia   Updated May 28, 2020 at 9:51am   4 Most recent comment from [deleted]:Hello Honey, There isn't  a possibility to get the ID from Amelia, but Amelia works with admin-ajax calls, so you can check if that can somehow help you out. Also, I'm getting the WooCom ... Tommaso Sala WRONG SERVICES SHOWING IN CATEGORYClosed   Amelia   Updated May 28, 2020 at 9:49am   8 Most recent comment from [deleted]:You are welcome, Tommaso.Glad to see the issue is resolved. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. kevingbishop CouponsClosed   Amelia   Updated May 28, 2020 at 8:46am   6 Most recent comment from Aleksandar Vuković:You're welcome KevinPlease let me know if you require any assistance.