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Public Tickets

hiimmike Zoom placeholders not workingClosed   Amelia   Updated April 16, 2020 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello hiimmikeThe placeholder has been tested, and is working in all instances.If it's not working please check if you linked your employee to the zoom account, and if the service / settings / in ... TJ Plugin Faulty on WordpressClosed   Amelia   Updated April 16, 2020 at 12:19pm   2 Most recent comment from Aleksandar Vuković:Hello TJI see this is a duplicate ticket, and you've already requested a refund.Sorry to hear that. I hope you'll be coming back to Amelia later, when you have more time. I'm sure this ... gabreu appointment time scheduled missing 2hClosed   Amelia   Updated April 16, 2020 at 10:09am   6 Most recent comment from Aleksandar Vuković:Hello GiselaUnfortunately, there's no other way other than splitting employee's working hours into 30 time slots.So, for example, if your employee works 8 hours, you can create a service th ... Axel Upgrade purchaseClosed   Amelia   Updated April 16, 2020 at 9:10am   8 Most recent comment from [deleted]:Hello Axel, You can always download the latest version of Amelia in our store where you can login with the credentials you received in the email from TMS when you purchased Amelia, together with the ... Glenton Samuels WordPress Multisite support for Google CalendarClosed   Amelia   Updated April 16, 2020 at 6:33am   2 Most recent comment from Aleksandar Vuković:Hello GlentonThank you for your purchase.I'm sorry, but I don't think that's possible. Every sub-domain is basically considered a separate site, so you can choose whether you're g ... William LeTourneau Payment TypesClosed   Amelia   Updated April 15, 2020 at 12:54pm   2 Most recent comment from Aleksandar Vuković:Hello WilliamUnfortunately, at the moment we don't have a bulk purchase option. We're looking into adding that as a feature, but until then I can offer a work-around. You can create a servic ... Niels Aerts Account per user configurationClosed   Amelia   Updated April 15, 2020 at 12:34pm   2 Most recent comment from Aleksandar Vuković:Hello NielsThank you for your purchase.The payments act as a company's account, so you can't configure separate accounts per employee.Unfortunately, that would only be possible with payments ... Oliver Martin Bar code and EPOS integrationClosed   Amelia   Updated April 15, 2020 at 11:51am   2 Most recent comment from [deleted]:Hello Oliver Martin, I see, yes, I agree that feature would be useful but we don't have it planned for now, unfortunately. I will add this as a feature request to our list so it can be considere ... Kenny Griffin Control the Search Shortcode OutputClosed   Amelia   Updated April 15, 2020 at 9:48am   2 Most recent comment from [deleted]:Hello Kenny Griffin, Yes, the 24 hour format can't be changed on the timepicker when using the [ameliasearch] shortcode, and in the back-end when setting up employees' work hours and cre ... Amol Settings IssueClosed   Amelia   Updated April 15, 2020 at 9:05am   2 Most recent comment from Aleksandar Vuković:Hello AmolWhen you change the service's price, it should ask you if you want to apply the change everywhere. If you say yes - the price will be changed for the employee assigned to that service, ... Amol Form ValidationsClosed   Amelia   Updated April 15, 2020 at 8:09am   4 Most recent comment from Aleksandar Vuković:You're welcome AmolIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Vasily Alekseenko Events editing by EmployeesClosed   Amelia   Updated April 14, 2020 at 11:57am   2 Most recent comment from Aleksandar Vuković:Hello VasilyThis is the default behavior of the plugin. If you need to allow your employees to do this, you need to download one of the user role editor plugins and edit the Amelia Employee user role ... Daniel Rose Feature RequestClosed   Amelia   Updated April 14, 2020 at 11:39am   4 Most recent comment from Aleksandar Vuković:Hi again Dan.I'm sorry, but I can't point you to any parts of code, where you can do this. JS files are modified (minimized) in public version of plugin (in our development environment is a ... Clem Zoom integrationClosed   Amelia   Updated April 14, 2020 at 10:33am   2 Most recent comment from Aleksandar Vuković:Hello ClementThanks for reaching out to us about this.Please download the zip folder attached to my response.You need to extract the files from the file following the path in the zip: ../wp-content/p ... Vasily Alekseenko Dashboard for eventsClosed   Amelia   Updated April 14, 2020 at 9:32am   2 Most recent comment from [deleted]:Hello Vasily Alekseenko, Unfortunately, the dashboard doesn't show Events in Amelia, as you saw. The Events feature is added later to Amelia and it still doesn't have all the functionaliti ...