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Public Tickets

Isabel Lapaz services can only be under 1 category?Closed   Amelia   Updated June 18, 2020 at 10:01am   2 Most recent comment from Miloš Jovanović:HI Isabel,Thank you for your purchase.As I understand you want to assign 1 same service to 3 different categories?If that is the case, unfortunately this is not possible to achieve at the moment. Ser ... Jack Terms and conditionsClosed   Amelia   Updated June 18, 2020 at 9:58am   2 Most recent comment from Miloš Jovanović:Hi Jack,Thank you for your purchase. For this case you can use custom fields. More information about custom fields on this link. You can use checkbox with Yes and No and that will be visible in the b ... Pavel Kamburov Needed functionality for AmeliaClosed   Amelia   Updated June 18, 2020 at 8:21am   6 Most recent comment from [deleted]:You are welcome, Pavel. If you have any other questions or issues feel free to open a new ticket and we will gladly help.  Savas Kalfas How to organize events (activities or travel packages)Closed   Amelia   Updated June 18, 2020 at 8:13am   2 Most recent comment from Aleksandar Vuković:Hello SavasThank you for your purchase.The time slot step defines how you can configure your Services, working hours, breaks, and so on. If you set it to be 5 minutes and disable "Use service duratio ... Daniel Blandon Outlook Calendar 2-way integrationClosed   Amelia   Updated June 18, 2020 at 7:54am   2 Most recent comment from Aleksandar Vuković:Hello DanielThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We're going to be integrating ... Terumi Kai Amelia booking system doesn't follow the schedule from JulyClosed   Amelia   Updated June 18, 2020 at 7:46am   2 Most recent comment from Aleksandar Vuković:Hello Terumi KaiThank you for your purchase.Did you enable "Remove Google Calendar Busy Slots" in Amelia settings/Integrations/Google Calendar?When you do this, all new busy events will remove the tim ... Frans Bosman hide price = 0Closed   Amelia   Updated June 17, 2020 at 4:06pm   8 Most recent comment from [deleted]:Hello Frans, No worries, thank you. Please try adding this format HTML to the page where you have your Amelia customer panel shortcode: #am-cabinet > div.am-cabinet-dashboard > div.am-cabinet-conte ... Warren Feature BehaviorClosed   Amelia   Updated June 17, 2020 at 3:42pm   2 Most recent comment from [deleted]:Hello Warren, Google synchronization works for all new appointments that booked after the sync is done, after the employees are connected to their Google calendars. Unfortunately, it can't add ... Andrius Entering back-dated entriesClosed   Amelia   Updated June 17, 2020 at 3:13pm   6 Most recent comment from [deleted]:You are welcome, Andrius. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Noelle Leahy %service_duration% email placeholderClosed   Amelia   Updated June 17, 2020 at 2:31pm   4 Most recent comment from [deleted]:You are welcome, Noelle. You would need to add the Extras placeholders in order to get these information in the email notifications. There is the Extra price placeholder which would specify the pric ... Anton Meyburgh Google employee syncClosed   Amelia   Updated June 17, 2020 at 1:56pm   4 Most recent comment from Aleksandar Vuković:Hello AntonThey need to have a WordPress account created, with Amelia Employee user role assigned to them, and linked in the Amelia Employee profile.When you log in as an administrator, you will see t ... Gianni Update cancelling every appointmentClosed   Amelia   Updated June 17, 2020 at 1:11pm   3 Most recent comment from Aleksandar Vuković:Glad to hear that, too GianniIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Chris Hully Custom times for ServicesClosed   Amelia   Updated June 17, 2020 at 12:22pm   2 Most recent comment from [deleted]:Hello Chris Hully, Thank you for your purchase. You need to change the Default time slot step option in Amelia -> Settings -> General to 5 minutes, for example, and you will be able to create servi ... Digitechniks Custom Time Slot SettingsClosed   Amelia   Updated June 17, 2020 at 11:33am   4 Most recent comment from [deleted]:You are welcome. Glad to see that. When I click on that link it takes me to an empty page, please look at the screenshot. Could you please check the page out? And in the booking process the customer ... Astrid Storey Storey Appointment StatusClosed   Amelia   Updated June 17, 2020 at 11:07am   4 Most recent comment from Aleksandar Vuković:Hi again AstridIf you want only one customer to be able to book the appointment you need to set the service capacity to 1, and enable only the bottom slider, like this:Then, regardless of the appointm ...