Okay

Public Tickets

ejincollective Spinning / Backend Errors; Missing ServicesClosed   Amelia   Updated July 23, 2019 at 10:10am   5 Most recent comment from Miloš Jovanović:Hi John,Probably that event had some relation with employee and now it is deleted and the tables in database can not properly show the necessary informationOk I will need to install one free plugin t ... Nicholas Bozzo Refunding AppointmentClosed   Amelia   Updated July 23, 2019 at 10:04am   4 Most recent comment from Miloš Jovanović:HI crackalackmusic, If the payment is PayPal or Stripe in this case, then the refund must be done within those applications, so you will need to log in to Stripe account and give them refund from the ... Matt One email multiple clientsClosed   Amelia   Updated July 23, 2019 at 9:51am   2 Most recent comment from Aleksandar Vuković:Hello Matt.I am sorry to disappoint you, but unfortunately using one e-mail for all employees is not possible at the moment with the plugin's built-in features, but there is a workaround.If your ... Phillip Ward PermalinksClosed   Amelia   Updated July 23, 2019 at 9:39am   4 Most recent comment from Miloš Jovanović:HI Phillip,Thank you for explanation.That is what we called Front end booking cabinet for customers, that is the next major feature that we are working on currently, but at the moment  there is no ... Curtis Overcharged SMS...Closed   Amelia   Updated July 22, 2019 at 11:36am   6 Most recent comment from Aleksandar Vuković:Not a problem, Curtis.Thanks for double-checking.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. Marcos Change the fontClosed   Amelia   Updated July 22, 2019 at 10:45am   2 Most recent comment from Aleksandar Vuković:Hello Marcos.Thank you for your purchase.You can customize the design of front-end booking form by going into "Customize" menu on back-end, like explained in our documentation.If, however, you wish t ... Simon Horner New SCA European Standards for PaymentsClosed   Amelia   Updated July 22, 2019 at 9:38am   2 Most recent comment from Aleksandar Vuković:Hello Simon.Thanks for bringing this up.I have forwarded the question to our development team, and they say that this will be implemented in the next update, so there is no need to worry about it.It ... Danh Huynh Other ServiceClosed   Amelia   Updated July 22, 2019 at 8:24am   2 Most recent comment from Aleksandar Vuković:Hello Danh.Thank you for your purchase.You would actually need to create a service called "Other Service", and add a custom field (located under Customize) at the end of the booking form.My advice w ... Simon Horner Setting upClosed   Amelia   Updated July 22, 2019 at 7:55am   3 Most recent comment from Aleksandar Vuković:Hello Simon.I'm glad to hear you got it to work.Thanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best rega ... Arjan Roos Keeps spinningClosed   Amelia   Updated July 19, 2019 at 2:10pm   10 Most recent comment from Aleksandar Vuković:Hello again Arjan.Exactly right. If the location is created after the employee is created, you simply need to click on "Save" to apply the location settings, and that's it.I believe the issue sh ... Babouot Add text when choosing time slotsClosed   Amelia   Updated July 18, 2019 at 1:23pm   3 Most recent comment from Babouot:Hi,No porblem, thank you again ! Pawel Translation of Event/Appointment via WPMLClosed   Amelia   Updated July 18, 2019 at 1:05pm   4 Most recent comment from Miloš Jovanović:HI Pawel,WPML should have an option to dynamically change the content of the page, as well as the description of the event which you entered.Is there any settings in the WPML that will allow this.Be ... Babouot Add a slot before and after an appointmentClosed   Amelia   Updated July 18, 2019 at 8:47am   4 Most recent comment from Aleksandar Vuković:You're welcome Babouot.No need to close it, I'll just close the ticket.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best re ... Simon Horner Setting upClosed   Amelia   Updated July 18, 2019 at 7:37am   11 Most recent comment from Aleksandar Vuković:Hi again Simon.Yeah, that's expected since the folder was still present in your FTP.I went ahead, deleted it, and installed the plugin directly from the WordPress' Dashboard. Now the databas ... Julie Complete Status and ColorClosed   Amelia   Updated July 18, 2019 at 7:22am   4 Most recent comment from Aleksandar Vuković:Hello again Julie.Unfortunately we don't have hooks (action and filters) at the moment. What we have is a few JS hooks that is triggered depends on the view: window.beforeAddToCalendarLoaded() ...