Could you please try deactivating and activating Amelia back on on the Plugins page and updating it afterwards? If this doesn't help, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi. Could you please advise why my update keeps failing. See screenshot with error message attached. Thanks
Hello Gerlinde,
Could you please try deactivating and activating Amelia back on on the Plugins page and updating it afterwards? If this doesn't help, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
that worked. thanks SO much. appreciated.
You are welcome, Gerlinde. Glad to see that, thank you for letting me know.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.