Its been great experience with you guys and I would like you to address the following :
Login credentials/email sent for customer panel, includes link to create new password in a way to create new WordPress profile. This is weird - I want customer to login in customer panel of Amelia not in WordPress(Login page is set at https://ahantaa.com/session-customer-login/) .
What features are available to deal with with recurring customers.
If not let me the best suitable way to address this problem
1. That is a WordPress email, because a WP User with Amelia customer role is created on your website. This has nothing to do with the Amelia customer panel, and if you don't want the Customer to be created as a WP user as well, you need to disable the option Automatically create Amelia Customer user in Amelia -> Settings -> Roles settings -> Customer and Amelia Customers won't be create in WP as well and that email won't be sent to them.
Customers can access the Amelia customer panel via a link in their email notifications from Amelia - you need to add a placeholder for the panel link to the email notification you want on the Amelia -> Notifications page.
2. and 3. Sorry, I am not sure if I understood this question/issue quite well. Could you please explain in more details on what exactly are you referring to?
1. To login in customer panel - one need Email ID(which is the same as registration) and what about password do they have to set the password or is there any default password or password automatically gets created.
2. On successful registration one only receives email, containing link to login in Amelia Customer Panel, but no instruction/password about log in. How to go about that ?
They create their own password - the first time they book an appointment in Amelia they need to access the panel via a link in their email notifications (that you need to add to notifications by adding the customer panel link placeholder) , so when they click on the link they will have a window in the panel to set a password for them so they create a pass this way. After that they can use their email/pass to login to the panel.
You need to put the customer panel shortcode on a page and provide that page URL to the field in Roles settings. Also, copy/ paste the customer panel placeholder directly to the message field, don't hyperlink it.
Hi Amelia Team,
Its been great experience with you guys and I would like you to address the following :
Thanks & Regards
Hi Madhav,
Glad to see that, thank you.
1. That is a WordPress email, because a WP User with Amelia customer role is created on your website. This has nothing to do with the Amelia customer panel, and if you don't want the Customer to be created as a WP user as well, you need to disable the option Automatically create Amelia Customer user in Amelia -> Settings -> Roles settings -> Customer and Amelia Customers won't be create in WP as well and that email won't be sent to them.
Customers can access the Amelia customer panel via a link in their email notifications from Amelia - you need to add a placeholder for the panel link to the email notification you want on the Amelia -> Notifications page.
2. and 3. Sorry, I am not sure if I understood this question/issue quite well. Could you please explain in more details on what exactly are you referring to?
Thank you so much, Marija.
I am actually vague about this Customer Login Idea. Please consider answering the following (https://ahantaa.com/session-customer-login/) :-
1. To login in customer panel - one need Email ID(which is the same as registration) and what about password do they have to set the password or is there any default password or password automatically gets created.
2. On successful registration one only receives email, containing link to login in Amelia Customer Panel, but no instruction/password about log in. How to go about that ?
You are welcome, Madhav.
They create their own password - the first time they book an appointment in Amelia they need to access the panel via a link in their email notifications (that you need to add to notifications by adding the customer panel link placeholder) , so when they click on the link they will have a window in the panel to set a password for them so they create a pass this way. After that they can use their email/pass to login to the panel.
Thanks Marija,
Customer Login Link and mail really doesn't work I have attached the screenshots of mail and settings I have in. Please do check.
You are welcome.
Please check out the instructions for setting up the panel here https://wpamelia.com/front-end-customer-panel/
You need to put the customer panel shortcode on a page and provide that page URL to the field in Roles settings. Also, copy/ paste the customer panel placeholder directly to the message field, don't hyperlink it.