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Public Tickets

Gregory Patier Duplicate appointmentClosed   Amelia   Updated September 17, 2019 at 9:46am   2 Most recent comment from Aleksandar Vuković:Hello GregoryI am sorry to disappoint you, but unfortunately at the moment that's the only way of resolving this issue.We are, however, aware of this issue, and our development team is working ... dhlawrencexvii What do you do about multiple locations for events with different time zones?Closed   Amelia   Updated September 17, 2019 at 8:05am   4 Most recent comment from [deleted]:Hello dhlawrencexvii,It is the same for the events as for the services/appointments. So, you need to set up your time zone in WordPress -> Settings and enable the option "Show booking slots in clien ... bradshaw Google CalendarClosed   Amelia   Updated September 16, 2019 at 1:43pm   2 Most recent comment from [deleted]:Hello bradshaw, Could you please tell me have you enabled the option "Remove Google Calendar Busy Slots" in Amelia -> Settings -> Google Calendar Settings? When this is enabled, time slots from the ... heroseven7 How can i have different colors per employee?Closed   Amelia   Updated September 16, 2019 at 1:26pm   2 Most recent comment from Aleksandar Vuković:Hello heroseven7.I am sorry to disappoint you, but unfortunately calendar doesn't offer any customization.We are planning on expanding the capabilities for both employees and customers, so with ... Yves Can't connect google calendar with employeeClosed   Amelia   Updated September 16, 2019 at 1:17pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Yves.Glad to be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Alec How to enable employee to be able to approve his own appointmentClosed   Amelia   Updated September 16, 2019 at 1:17pm   3 Most recent comment from Aleksandar Vuković:Hello again AlecYou're correct again - there are "Roles settings" in Amelia settings, where you can allow employees to manage their appointments:Unfortunately, there's no way other than WP l ... Diana van der Pol Problems with DIVIClosed   Amelia   Updated September 16, 2019 at 12:55pm   2 Most recent comment from Miloš Jovanović:HI Diana,Thank you for your purchase.The screenshot from your attachment as I can see it from the woocommerce checkout page. Correct me if I am wrong?That page unfortunately does not have any relate ... Jérôme Trehin booking informationClosed   Amelia   Updated September 16, 2019 at 10:59am   2 Most recent comment from Miloš Jovanović:HI Jerome,Thank you for your purchase.Sorry for late response, we are not working on weekends.Unfortunately the first and last name are mandatory fields that must be entered when making a booking.Bes ... Jack Language supportClosed   Amelia   Updated September 16, 2019 at 10:23am   6 Most recent comment from Miloš Jovanović:HI Jack,Sorry for late response, we are not working on weekends.It is a same approach with loco translate, the only thing that is different is that you will open a po file using loco translate instea ... Tracy prices not showing on live siteClosed   Amelia   Updated September 16, 2019 at 10:08am   6 Most recent comment from Aleksandar Vuković:Great news, Tracy.Thanks for letting me know.I see your support expired, so if you have any further minor questions, please feel free to open a "Pre-Purchase" ticket.Best regards. Monica uribe RefoundClosed   Amelia   Updated September 16, 2019 at 10:05am   2 Most recent comment from Miloš Jovanović:HI Monica,Thank you for your purchase.Sorry to hear that you do not want to use our product after the purchase. You can request a refund on http://store.tms-plugins.com by logging with the credenti ... Partha Can't create EventClosed   Amelia   Updated September 16, 2019 at 8:47am   3 Most recent comment from Miloš Jovanović:Hi Partha,Thank you for your purchase.Glad to hear that you found a solution and sorry for not reaching you sooner, we are not working on weekends.If you have any more questions feel free to open a n ... morgan DIVIClosed   Amelia   Updated September 16, 2019 at 9:11am   10 Most recent comment from [deleted]:Hello Morgan,Thanks, hope you are well tooDo you now if there is a way to show only the calendar (without the step before) ? (picture attached)My user don't need to select a service or an employ ... Danh Huynh EmailClosed   Amelia   Updated September 13, 2019 at 1:06pm   4 Most recent comment from Miloš Jovanović:HI Danh,As i can see your notification for approved appointment is like this Dear %customer_full_name%, You have successfully scheduled %service_name% appointment with %employee_full_name%. We are w ... AlbertJornet04 Stripe not workingClosed   Amelia   Updated September 13, 2019 at 12:14pm   17 Most recent comment from Miloš Jovanović:HI Albert, OK lets try this. If you increase the price of the service to be for example 3$ or euros do you still have the problem. This is very strange that is happening, the last thing I can do is ...