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Public Tickets

RJ Ross *Urgent* Unable to take Payments on a Live SiteClosed   Amelia   Updated April 1, 2020 at 11:55am   4 Most recent comment from [deleted]:Hello RJ Ross , Glad to hear that!Could you please tell me have you set up your Notification settings as per the instructions in our documentation? Which Mail Service do you use? If you use SMTP, w ... Amol Woocommerce Product IntegrationClosed   Amelia   Updated April 1, 2020 at 11:12am   4 Most recent comment from [deleted]:Great, glad to hear that the issue is gone!You are welcome! If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Yen Wee ConsultClosed   Amelia   Updated April 1, 2020 at 11:00am   2 Most recent comment from [deleted]:Hello Yen, Unfortunately, it isn't possible to create subcategories in Amelia with its current built-in features. I will add this as a feature request, so it can be considered for implementation ... Mariia Panaran Amelia can't see emploeesClosed   Amelia   Updated April 1, 2020 at 9:02am   18 Most recent comment from [deleted]:You are welcome, Mariia. Please do. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Agence1400 Category integrationClosed   Amelia   Updated April 1, 2020 at 8:22am   2 Most recent comment from Aleksandar Vuković:Hello Agence1400Thank you for your purchase.If I understood you correctly, you need your customers to first select the category, then a service.If that is true, you can use [ameliacatalog] shortcode. Phillip Ward hooks to email placeholdersClosed   Amelia   Updated April 1, 2020 at 8:17am   2 Most recent comment from [deleted]:Hello Phillip, Unfortunately, there isn't a possibility to overwrite placeholders in Amelia. If it helps, Description fields in Amelia support HTML, so you can place some URL in the service de ... Jop Setting up email notificationsClosed   Amelia   Updated April 1, 2020 at 8:12am   3 Most recent comment from [deleted]:Hello Jop, I see this ticket is for the same issue as the other ticket you opened earlier, which I've just replied, so we can continue solving the issue there. Thank you! If you have any oth ... Helmut Berger Show only approved appointmentsClosed   Amelia   Updated March 31, 2020 at 4:29pm   2 Most recent comment from Aleksandar Vuković:Hello DanielI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.If you allow your employees to manage their appointments, they ... Sian Evans Possible to skip the calendar?Closed   Amelia   Updated March 31, 2020 at 2:57pm   2 Most recent comment from Aleksandar Vuković:Hello SianI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Customers need to choose a date and time; that's how the pl ... Flavio Bruns HTML EmailClosed   Amelia   Updated March 31, 2020 at 2:12pm   4 Most recent comment from Aleksandar Vuković:Hello Z3NOYes, sure, you can export the current table from the database.Simply select the table in the database's list:Scroll all the way down, and export it:In the next screen, simply click on " ... Madelyn Postman Confirmation after bookingClosed   Amelia   Updated March 31, 2020 at 12:58pm   6 Most recent comment from Aleksandar Vuković:You're welcome MadelynIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sian Evans Form fields disabled and placeholder text has uneven spacing on iphoneClosed   Amelia   Updated March 31, 2020 at 11:36am   4 Most recent comment from [deleted]:You are welcome, Sian. I see, I am not sure if I tested on Safari or Chrome, but in any case I am glad to see you managed to find a solution to this issueI will forward this to the development team ... Marius Add additional text line in service boxClosed   Amelia   Updated March 31, 2020 at 6:05am   2 Most recent comment from Aleksandar Vuković:Hello MariusI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. Marius Align text in descriptionClosed   Amelia   Updated March 31, 2020 at 6:05am   3 Most recent comment from Aleksandar Vuković:Hi again MariusPerhaps this could be achieved with some custom CSS, but I can't tell until I take a look.Please provide me the URL to the booking page, so I can take a look. Marius Can paypal checkout page be not a pop upClosed   Amelia   Updated March 31, 2020 at 6:04am   2 Most recent comment from Aleksandar Vuković:Hi MariusI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.