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Public Tickets

James Webber-Salmon Cannot activate pluginClosed   Amelia   Updated October 28, 2019 at 10:40am   20 Most recent comment from [deleted]:Hello James, You are welcome!Great, glad yo hear everything works well now.If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Colin Vallan Do you need support for the Amelia plugin?Closed   Amelia   Updated October 28, 2019 at 10:05am   2 Most recent comment from [deleted]:Hello Colin, Apologies for replying late, we are not working on weekends. Sorry about this message, it was sent to you by mistake. This doesn't refer to nor affect in any case the AppSumo deal ... Lisa Bergmann Payment Option of my eventsClosed   Amelia   Updated October 25, 2019 at 1:31pm   2 Most recent comment from [deleted]:Hello Lisa, Unfortunately, it is not possible to set different prices for one event in Amelia at the moment. I will add your vote for this features request in our to-do list. The most requested featu ... Kainan RefundClosed   Amelia   Updated October 25, 2019 at 6:35am   2 Most recent comment from [deleted]:Hello Kainan, Sorry to hear that you haven't found Amelia suitable for your business. Is there anything that we can help you out with, any questions or concerns? In order to request for a refu ... Maciej Can't connect google calendarClosed   Amelia   Updated October 24, 2019 at 12:14pm   11 Most recent comment from [deleted]:Hello Maciej, Glad to hear the issue with Google calendar sync is gone. When I try booking on your page and it works well, please see attachment. But, this is probably because you tested the bookin ... missnene Cannot add Frontend BookingClosed   Amelia   Updated October 24, 2019 at 12:06pm   5 Most recent comment from Aleksandar Vuković:You're welcome, missnene.It could be a character was not allowed for a password. There are some security measures implemented by us, WordPress, mailing systems and so on, so there's probably ... Javier B. Change by default in search engineClosed   Amelia   Updated October 24, 2019 at 8:35am   18 Most recent comment from Miloš Jovanović:Hi Javier,Good morning.That is a bug fix for the newest version.Thank you for reporting this and sorry for any inconvenience, hope that everything will work fine now.Best regards. coolplayer1 Service lengthClosed   Amelia   Updated October 23, 2019 at 2:32pm   2 Most recent comment from [deleted]:Hello coolplayer1, Thank you for your purchase!Yes, you just need to change the option "Default Time Slot Step" in Amelia -> Settings -> General Settings to 15 minutes. Hope this helps!If you have ... Łukasz Dryl feature requestClosed   Amelia   Updated October 23, 2019 at 2:21pm   2 Most recent comment from [deleted]:Hello Łukasz Dryl, Thank you for your purchase!Many locations to one employee can be added - when you go to employees' 'work hours' you can set different work time periods and assign ... Mads Holm Andersen Feature requestsClosed   Amelia   Updated October 23, 2019 at 11:10am   2 Most recent comment from Miloš Jovanović:Hi Mads,Thank you for your inquire.Unfortunately at the moment we are working on these features that were the most requested ones:Front end booking cabinet for customers and recurring appointments.But ... Gabriel Amelia doenst workClosed   Amelia   Updated October 23, 2019 at 10:55am   6 Most recent comment from Miloš Jovanović:HI Gabriel,Glad to hear that.If you have any more questions feel free to open a new ticket, we will gladly help.Best regards. Lisa Bergmann Installation PluginClosed   Amelia   Updated October 22, 2019 at 2:28pm   6 Most recent comment from [deleted]:Great, glad to hear thatIf you have any other questions or concerns feel free to open a new ticket and we will gladly help, Mads Holm Andersen Several problems...Closed   Amelia   Updated October 22, 2019 at 2:16pm   9 Most recent comment from Mads Holm Andersen:It works now - THANK YOU!!! Jake Lee Coupon and repeating servicesClosed   Amelia   Updated October 22, 2019 at 11:42am   10 Most recent comment from [deleted]:Hi Jake,Aleksandar is out of the office, but I will try to help you.1. You ca let your employees configure their schedule (working hours), also there's few more options you can enable, take a loo ... richard wrong times showing up on google calendarClosed   Amelia   Updated October 22, 2019 at 11:35am   4 Most recent comment from [deleted]:Hello richard, You need to set your timezone in your WordPress -> Settings -> General. This setting is applied to Amelia as well, so when you changed it in your WordPress it will be the same timezone ...