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Public Tickets

Ahlen Jorge RefundClosed   Amelia   Updated July 28, 2020 at 9:41am   2 Most recent comment from Aleksandar Vuković:Hello AhlenI see this is a duplicate ticket, so it will be closed. Your refund request will be processed. Tre convert times to AM/PMClosed   Amelia   Updated July 28, 2020 at 9:03am   4 Most recent comment from [deleted]:You are welcome. Unfortunately, the Work hours can't be in the AM/PM time format because the library used there doesn't support this format type. If you have any other questions or concerns ... Remko Sieben Google Calendar Sync stopped workingClosed   Amelia   Updated July 28, 2020 at 8:48am   2 Most recent comment from [deleted]:Hello Remko, Glad to see you managed to find a solution to the issue you had. Thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will g ... Jose Jarque Events LanguageClosed   Amelia   Updated July 27, 2020 at 3:43pm   8 Most recent comment from [deleted]:Hello Jose Jarque, You are welcome.Great, glad to see that both issues are gone! Thank you for letting me know.If you have any other questions or concerns feel free to open a new ticket and we will ... Tom Adams Google not syncing with AmeliaClosed   Amelia   Updated July 27, 2020 at 2:58pm   4 Most recent comment from [deleted]:You are welcome, Tom.Unfortunately, it isn't possible to have the Google events created in Amelia as appointments or shown on the Amelia calendar. The Google synchronization in Amelia works this ... Kleber HIDE PAYMENTClosed   Amelia   Updated July 27, 2020 at 2:41pm   2 Most recent comment from [deleted]:Hello Kleber,  Strings can be changed using POEDIT or Loco Translate for example. If you want to use POEDIT then this is the instruction: 1. Download Amelia from TMS Store 2. Unzip the downloa ... Axel Some UX IssuesClosed   Amelia   Updated July 27, 2020 at 2:19pm   9 Most recent comment from Aleksandar Vuković:Hello AxelYou won't lose anything. Amelia doesn't delete any database tables when deleted from the website. Nick Changing front-end headingsClosed   Amelia   Updated July 27, 2020 at 1:40pm   3 Most recent comment from Aleksandar Vuković:Good news, NickThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jeffrey Need help for CSSClosed   Amelia   Updated July 27, 2020 at 1:23pm   2 Most recent comment from Aleksandar Vuković:Hello JeffreyI'm not sure I understand what you're trying to achieve.Where do you see the scroll effect? Can you provide me the log-in credentials for the panel, so I can take a look? Joep Daverveld Bug in changing servicesClosed   Amelia   Updated July 27, 2020 at 12:20pm   4 Most recent comment from [deleted]:Hello Joep Daverveld, You are welcome.Unfortunately, the services can't be removed from assigned services for one employee in Amelia if there are booked appointments for that service. You would n ... Claudia mandekic Renaming 'Events' to 'Sessions'Closed   Amelia   Updated July 27, 2020 at 11:59am   3 Most recent comment from [deleted]:Hello Claudia mandekic,Yes, like Nick said, we don't work on weekends, so apologies for replying a bit late.  You can change strings in the plugin by using the translation method, but in your ca ... James multiple emails to customers and change the cup to my logo in confirmed bookingClosed   Amelia   Updated July 27, 2020 at 11:27am   2 Most recent comment from Aleksandar Vuković:Hello JamesYou can change the Trophy image in ../wp-content/plugins/ameliabooking/public/img folder. The file name is trophy.svg. Please note that when you replace it, the new image also needs to be . ... Ian Bowden Can't save an eventClosed   Amelia   Updated July 27, 2020 at 10:55am   4 Most recent comment from [deleted]:Hello Ian, Apologies for replying late, we don't work on weekends.Sorry, I overlooked that you are on a localhost.1. Yes, you can move your license from one website to another. When you login to ... William Sams help with setting up ameliaClosed   Amelia   Updated July 27, 2020 at 10:51am   2 Most recent comment from Aleksandar Vuković:Hello WilliamService can have only one price. You can add paid extras to the service, so the price is increased based on what your customers select, but the flow that you're looking for cannot be ... Maui Rescheduled bookingsClosed   Amelia   Updated July 27, 2020 at 9:22am   5 Most recent comment from [deleted]:You are welcome, Maui.It would probably be helpful information. If it gets requested more by our users it will go to the top of the list and be considered for implementation sooner. If you have any ot ...