As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Samuel Creating EventClosed   Amelia   Updated October 12, 2020 at 11:24am   2 Most recent comment from [deleted]:Hello Samuel, The only way to create that is in the way you did, unfortunately. If you create one  event with multiple times it will be counted as one event - so when customers book this event they ... MR NADEEM SHAREEF Payment method email placeholderClosed   Amelia   Updated October 12, 2020 at 11:11am   2 Most recent comment from Aleksandar Vuković:Hello mr. NadeemI'm sorry to disappoint you, but unfortunately we don't have a placeholder like that.I will forward the request to our development team, but I'll kindly ask you to add ... Jad Saleh Time Zone Not WorkingClosed   Amelia   Updated October 12, 2020 at 10:39am   8 Most recent comment from [deleted]:Hello Jad, Apologies for replying a bit later, we don't work on weekends.You are welcome. Unfortunately, VPN won't give correct results in some cases, maybe most cases, so please change yo ... DarkSabaton I can't downloading ameliaClosed   Amelia   Updated October 12, 2020 at 9:14am   2 Most recent comment from [deleted]:Hello DarkSabaton,Apologies for replying a bit later, we don't work on weekends and we were out of office on Friday. The link in the email that you get expires after some time/number of downloa ... Robyn Kitt questions about different operating hours per locationClosed   Amelia   Updated October 12, 2020 at 8:51am   2 Most recent comment from [deleted]:Hello Robyn Kitt,Apologies for replying a bit later, we don't work on weekends and we were out of office on Friday. 1. and 2. You can set your employees to work on different locations at diffe ... Thomas Google Calendar appointment insert Zoom join linkClosed   Amelia   Updated October 11, 2020 at 10:32pm   2 Most recent comment from [deleted]:Hi Thomas,Sorry for the delayed response.You can add the Zoom join URL placeholders to Google calendar events, in the same way you can add other information about appointments/customers from Amelia t ... Manuel Vivas I can't make it to see well the front end view of the plugin in my siteClosed   Amelia   Updated October 11, 2020 at 10:02pm   2 Most recent comment from [deleted]:Hello Manuel,Sorry for the delayed response.Please, could you provide more information about your issue?Did you have a chance to overview our documentation?https://wpamelia.com/general-settings/ Ahmed Elsifi Woocommerce cart Integration problemClosed   Amelia   Updated October 11, 2020 at 10:01am   2 Most recent comment from [deleted]:Hello Ahmed,Thank you for your message.I am afraid we do not support multiple appointments at the moment, sorry. Michael Montefusco Autopopulate Client FieldsClosed   Amelia   Updated October 11, 2020 at 12:07am   4 Most recent comment from [deleted]:Hi Michael,Sorry for misunderstanding and I am afraid something like this is not possible with the plugin's built-in features. If you need to add new entries in selectbox or multiselectbox, you ... Tim Amelia Customer Panel - WooCommerce My Account IntegrationClosed   Amelia   Updated October 10, 2020 at 5:17pm   3 Most recent comment from [deleted]:Hi Tim, Thanks for the update.Please, let us know if you have any questions. DREAMCRAFT About Slot TimingsClosed   Amelia   Updated October 9, 2020 at 11:11pm   2 Most recent comment from [deleted]:Hello,Thank you for getting in touch.You can limit your event spot for that.Please, also take a look at our documentation:https://wpamelia.com/events/ Marc Hammoud Prices in different currenciesClosed   Amelia   Updated October 9, 2020 at 9:06pm   6 Most recent comment from Aleksandar Vuković:Unfortunately, no, MarcOur development team is currently focused on developing a new feature for the plugin, along with some other priority tasks.I hope it will be added soon, but I can't provi ... Maria Luaipou Hide Customer details from Employee front panelClosed   Amelia   Updated October 9, 2020 at 9:04pm   6 Most recent comment from [deleted]:Hi Hasan,I will flag this with the dev team, however, can't guarantee any ETA on that, sorry. Barbara Tamiazzo Print appointmentsClosed   Amelia   Updated October 9, 2020 at 8:42pm   2 Most recent comment from Aleksandar Vuković:Hello BarbaraAt the moment, we have only the CSV export function of our Appointments section:There you can choose which fields will be exported. Also, the data exported is based on filtered results. MOVE PEOPLE Booking multiples services on the same date et slot hourClosed   Amelia   Updated October 9, 2020 at 8:02pm   2 Most recent comment from [deleted]:Hello,Sorry for the delayed response.Please, see the responses below:1. You can create 3 employees and 2 locations and set up working hours accordingly.I am afraid we don't have reporting facilit ...