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Public Tickets

Terumi Kai Amelia booking system doesn't follow the schedule from JulyClosed   Amelia   Updated June 18, 2020 at 7:46am   2 Most recent comment from Aleksandar Vuković:Hello Terumi KaiThank you for your purchase.Did you enable "Remove Google Calendar Busy Slots" in Amelia settings/Integrations/Google Calendar?When you do this, all new busy events will remove the tim ... Frans Bosman hide price = 0Closed   Amelia   Updated June 17, 2020 at 4:06pm   8 Most recent comment from [deleted]:Hello Frans, No worries, thank you. Please try adding this format HTML to the page where you have your Amelia customer panel shortcode: #am-cabinet > div.am-cabinet-dashboard > div.am-cabinet-conte ... Warren Feature BehaviorClosed   Amelia   Updated June 17, 2020 at 3:42pm   2 Most recent comment from [deleted]:Hello Warren, Google synchronization works for all new appointments that booked after the sync is done, after the employees are connected to their Google calendars. Unfortunately, it can't add ... Andrius Entering back-dated entriesClosed   Amelia   Updated June 17, 2020 at 3:13pm   6 Most recent comment from [deleted]:You are welcome, Andrius. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Noelle Leahy %service_duration% email placeholderClosed   Amelia   Updated June 17, 2020 at 2:31pm   4 Most recent comment from [deleted]:You are welcome, Noelle. You would need to add the Extras placeholders in order to get these information in the email notifications. There is the Extra price placeholder which would specify the pric ... Anton Meyburgh Google employee syncClosed   Amelia   Updated June 17, 2020 at 1:56pm   4 Most recent comment from Aleksandar Vuković:Hello AntonThey need to have a WordPress account created, with Amelia Employee user role assigned to them, and linked in the Amelia Employee profile.When you log in as an administrator, you will see t ... Gianni Update cancelling every appointmentClosed   Amelia   Updated June 17, 2020 at 1:11pm   3 Most recent comment from Aleksandar Vuković:Glad to hear that, too GianniIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Chris Hully Custom times for ServicesClosed   Amelia   Updated June 17, 2020 at 12:22pm   2 Most recent comment from [deleted]:Hello Chris Hully, Thank you for your purchase. You need to change the Default time slot step option in Amelia -> Settings -> General to 5 minutes, for example, and you will be able to create servi ... Digitechniks Custom Time Slot SettingsClosed   Amelia   Updated June 17, 2020 at 11:33am   4 Most recent comment from [deleted]:You are welcome. Glad to see that. When I click on that link it takes me to an empty page, please look at the screenshot. Could you please check the page out? And in the booking process the customer ... Astrid Storey Storey Appointment StatusClosed   Amelia   Updated June 17, 2020 at 11:07am   4 Most recent comment from Aleksandar Vuković:Hi again AstridIf you want only one customer to be able to book the appointment you need to set the service capacity to 1, and enable only the bottom slider, like this:Then, regardless of the appointm ... Johnny Vale Trouble implementation frontend (Closed   Amelia   Updated June 17, 2020 at 10:13am   17 Most recent comment from [deleted]:Great, glad to see that! You are welcome, Johnny. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Melissa Appointment Next Day Reminder email not workingClosed   Amelia   Updated June 17, 2020 at 9:36am   2 Most recent comment from Aleksandar Vuković:Hello MelissaIt does look fine, but depending on of the server there is a different configuration for it which you can contact your hosting provider or you can check out one of the solutions from thi ... Michael Amelia manager User roleClosed   Amelia   Updated June 17, 2020 at 9:12am   2 Most recent comment from Aleksandar Vuković:Hello Michael Sorry to hear you cancelled your subscription. Unfortunately, Amelia is not designed to handle multiple companies in a single-site installation. That's why it only has one Company&# ... Anthony Bernard Slot availability windowClosed   Amelia   Updated June 17, 2020 at 8:52am   3 Most recent comment from [deleted]:Hello Anthony Bernard, Thank you for your purchase. Glad to see you managed to find a solution to your ticket. Thank you for letting us know. Yes, the available time slots for a service are config ... Timothy Schultz Removing WooCommerce My Account PageClosed   Amelia   Updated June 16, 2020 at 4:58pm   2 Most recent comment from [deleted]:Hello Timothy, We don't have WooCommerce on our demo sites, so I am not sure if I understood your issue quite well. I am not sure where is that My account WooCommerce login is coming from, but ...