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Public Tickets

Craig Tucker Recurring appointmentsClosed   Amelia   Updated June 19, 2020 at 3:00pm   2 Most recent comment from [deleted]:Hello Craig, You are welcome. Glad to see you like the new update. You can enable or disable the Recurring appointments option on a service basis, and that applies to both the front-end and back-e ... javier Email notification to companyClosed   Amelia   Updated June 19, 2020 at 2:12pm   2 Most recent comment from Aleksandar Vuković:Hello javierThank you for your purchase.Please take a look at our documentation about notification settings, and you should be able to set everything up. Khoa Nguyen Minimum time required before booking (Per individual)Closed   Amelia   Updated June 19, 2020 at 1:47pm   2 Most recent comment from Aleksandar Vuković:Hi again Khoa NguyenYou can change this per service, in the Settings tab when you access your service.So, each service can have different duration and minimum time required before booking. Maxime PREVOT Group booking back end / client and administrator associationClosed   Amelia   Updated June 19, 2020 at 12:48pm   4 Most recent comment from Aleksandar Vuković:Hi again MaximeYou can go to Amelia Settings/Roles Settings/Customers and disable this slider:That will not check the email address of the user when booking a new appointment, so they will be able to ... Danny Mayer Time Zones for EmployeesClosed   Amelia   Updated June 19, 2020 at 12:48pm   2 Most recent comment from [deleted]:Hello Danny, The timezone set in Amelia for all employees is the one you choose in your WordPress General Settings. So, all employees' work hours set are in one , same, timezone. And these time ... carla REFUNDClosed   Amelia   Updated June 19, 2020 at 12:12pm   6 Most recent comment from Aleksandar Vuković:Thank you carlaI will forward your contact to our development team. elraulito SupportClosed   Amelia   Updated June 19, 2020 at 12:08pm   6 Most recent comment from [deleted]:You are welcome. Glad to see that the problem is solved. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Chris Hully zoom integrationClosed   Amelia   Updated June 19, 2020 at 11:56am   3 Most recent comment from Aleksandar Vuković:Hi ChrisGlad to hear the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. stefan westerstahl setup payment and calendar rightClosed   Amelia   Updated June 19, 2020 at 11:53am   4 Most recent comment from [deleted]:Hello Stefan, For testing Live PayPal, you would need to test it with some live PayPal account. There is the Test mode for testing purposes, so you can test it and if it works well the Live mode sh ... Hubert CAMPAN REFUNDClosed   Amelia   Updated June 19, 2020 at 11:36am   2 Most recent comment from Aleksandar Vuković:Hello HubertSorry to hear you won't be using the plugin after purchase.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plug ... Todor Todi Zoom link in email not displaiedClosed   Amelia   Updated June 19, 2020 at 11:35am   4 Most recent comment from Aleksandar Vuković:Hello TodorI'm not sure I understand - you created a meeting in Zoom?That's not how the integration works. When there's a new appointment, or an event, the plugin automatically create ... Mark License ActivationClosed   Amelia   Updated June 19, 2020 at 9:56am   9 Most recent comment from [deleted]:You are welcome, Mark. Glad to see everything works well now. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Astrid Storey Storey Customer DashboardClosed   Amelia   Updated June 19, 2020 at 9:11am   2 Most recent comment from [deleted]:Hello Astrid Storey, We had some bug with the forgot password option for the Customer panel in version 2.6 of Amelia, unfortunately. Sorry about that. Please update Amelia to its latest version, 2.7 ... deniz an issue about a pluginClosed   Amelia   Updated June 19, 2020 at 8:57am   2 Most recent comment from [deleted]:Hello Deniz, Thank you for your purchase. The Services' description isn't shown on the front-end when you use the Step by step booking view, [ameliabooking] shortcode. It is shown when y ... frieder kuehne Zoom IntegrationClosed   Amelia   Updated June 19, 2020 at 8:49am   2 Most recent comment from Aleksandar Vuković:Hello FriederYou don't have the latest version of the plugin. As a matter of a fact - you don't even have the previous version (2.6), since it was implemented with it.If you update Amelia to ...